Question about iRobot 560 Roomba Vacuuming Robot, Black and Silver Vacuum

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Bin isn't filling, won't pickup and brushes won't spin for the second time. Last time iRobot had to replace both wheel modules. Any suggestions? I clean it every time I use it!

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  • 61 Answers

Wheel modules? It's more likely to be the cleaning head module. Clean your brushes exactly as the manual describes-- particularly the yellow bearings. Run the Roomba on a hard floor without the dustbin. Does the brush turn? If not, call support again and they'll help you out.

Posted on Jul 16, 2009

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6ya6ya
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Posted on Jan 02, 2017

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IRobot rumba 4000 seems to run ok and then starts making a kinda hi pitched growling noise and slows way down. it is very clean(blown clean with air compressor)sensors are clear ,newly installed well...


It sounds like your Roomba's brush gears are not working. Run the robot without the dust bin to see if the brushes are turning. If they are not, the robot will need to be replaced. Contact iRobot CS for support at (877) 855-8593.

Dec 05, 2010 | iRobot Roomba 4000 Bagless Robotic Vacuum

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Took Roomba apart to clean and now the pick up brushes start and stop during cleaning. The vaccum is clean but will not constantly spin. Runs great but pick up brushes start and stop. Is there a number...


You can go to www.iRobot.com . This is the roomba website. You should be able to find replacement parts, customer support, videos or the Roomba product, and more.
When you cleaned your Roomba, did you also clean the wheel wells and outer most edges of the brush brush cartridges? There can be lint, threads, and at my house, cat hair, wrapped around the outermost edges of the brush cartridges.
I hope my suggestions help. If so, please contact Fixya and rate my solution.
Thanks and Good Luck!

Dec 02, 2010 | iRobot Roomba 530 Robotic Vacuum

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Makes a horrible noise, and the rubber brush doesn't spin.


Noise is coming from the cleaning head module. Disassemble it and clean the gearbox on its side then remove the yellow caps from both brushes and clean. Also remove the front wheel and clean.

Nov 21, 2010 | iRobot Roomba 550 Vacuum

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I have cleaned & cleaned this thing! It runs for about 2 mins & stops, says "Clean Brushes"! and now it's very noticeable it's not picking up well... but is picking up a bit. I take the dust bin...


Ok, this is a "Brush Height Adjustment" issue. It will probably work great on a hard surface but on carpet the brushes bog. If you've taken the unit apart already...Sorry....do it again. When you do, you'll see a String which allows the brushes to "Float" on different surface heights. Loosen the screw a little and pull a bit more string through. Re Tighten the screw and put it together enough for a test run. Now reset the roomba.To reset the Roomba, power the Roomba on, and press the Spot, and Dock buttons together for at least 8 seconds. Until it plays a tune. The clock, and any schedule is erased at this time. Try running the Roomba with the dust bin removed to see the brushes spin easier.

Second method, is taking off the bottom cover, and removing the battery. While it's removed, and not plugged into the charger, press the clean button for at least 20 seconds. This will erase the memory. Replace battery, and cover. Run the Roomba to see if the brushes start to spin. You can also remove the brush housing by removing the 4 screws and reseating it, to see if it was a bad connection, since you have the bottom cover off.

Mar 26, 2010 | iRobot Roomba 560 Robotic Vacuum

1 Answer

My irobot 530 is not collecting any dirt in its bin. Why would that be?


Most common issue is the filter is clogged try washing it out make sure you let it dry completely before putting it back in. replacement filters are available on ebay last time I checked they were 3 for under $10

The 530 uses a vacuum suction along with the spinning motion of the brushes to pick up dirt make sure its making a vacuuming sound if not could be only the brushes are moving and a motor has died on you.

lastly make sure that the brushes are spinning freely remove the tray that holds the brushes and clean it out with compressed air. the tray easily removes by first taking off the lower pan and removing the 4 screws that holds the tray in place. There are no wires to unplug when doing this.

hope that helps.

Jan 05, 2010 | iRobot Roomba 530 Robotic Vacuum

1 Answer

Side brush spins but bottom brushes do not.


Try the troubleshooting found <a href="http://homesupport.irobot.com/cgi-bin/irobot_homesupport.cfg/php/enduser/std_adp.php?p_faqid=740&p_created=1219768911&p_sid=GEKRRrzj&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NDcsNDcmcF9wcm9kcz03ODgmcF9jYXRzPTAmcF9wdj0xLjc4OCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9YnJ1c2g*&p_li=&p_topview=1&prod_lvl1=788&prod_lvl2=&prod_lvl3=&prod_lvl4=&prod_lvl5=&prod_lvl6=">here.</a> If that doesn't work, call customer support for a new cleaning head module. 1-877-855-8593

Jun 03, 2009 | iRobot Roomba 560 Robotic Vacuum

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No suction on Roomba 560


Larger debris is usually the responsibility of the brushes. Remove the bin and run the Roomba-- are the brushes actually turning? If not, call customer support for a new cleaning head module. If so, remove the grill from the back of the bin. Make sure that the little fan inside is clean, then reinstall the bin on the Roomba and run it. If that little fan doesn't spin, your Roomba has lost vacuum suction and you need a new bin.

Jun 02, 2009 | iRobot Roomba 560 Robotic Vacuum

1 Answer

Irobot 4100 brushes do not turn & bin is empty but filter is full. does the roomba need a new cleaning head module?


Yes, it probably needs a new cleaning head module, if your bearings are clean and the brushes still don't turn.

Mar 28, 2009 | iRobot Roomba Red 4100 Bagless Robotic...

1 Answer

Roomba brushes won't spin


I had this problem with my Roomba Discovery. I ran across your question while searching for an answer. My main symptoms were, Roomba hesitated a lot, and the dust bin did not fill. I had plenty of hair wrapped around the brushes and against the filter.
I just finished taking my Roomba apart. I found the motor drive shaft had a LOT of hair wrapped around it and it had climkbed into my gearbox. I took that apart and cleaned all the hair out of the gearbox. My Roomba is back to normal now, filling the dust bin.

Jun 28, 2008 | iRobot Roomba Red 4100 Bagless Robotic...

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