Bosch Water Heaters AquaStar 125 series Outdoor Gas Water Heater - 125BO Logo

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Mark Van Horne Posted on Feb 18, 2016
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Bosch aquastar WON'T SHUT OFF THE HEAT, WHEN WATER IS OFF

Suddenly having problems after ten-twelve years of flawless performance. So I flushed the system to remove scale with vinegar, I rebuilt the water valve twice, because the burners are not shutting down when the water is off. In fact, even when you light the pilot, the burners kick on. According to the technical manuals, this all has to do with the water valve. Assuming that I rebuilt the water valve incorrectly, today I bought a new assembled valve from Bosch. But after installing it, the same thing happens. Bosch won't talk to homeowners, even though they will sell me parts. I'm extremely frustrated. The burners work, the unit heats, I just can't get the burners to shut down when no water is running through it. Sometimes the pilot won't even light unless I have water running through it. Then it starts heating the water. But as soon as I shut off the hot water, the burners keep heating until the water in the unit boils and it makes a horrible squealing sound before blowing out the pressure release valve. I tried calling a repair place but they said it's not worth repairing which I assume really means, they don't know what's wrong. I've seen several other posters here with the same issue, so I know I'm not alone. Please help!

  • Mark Van Horne Feb 28, 2016

    FIXED IT. The water valve has a pushrod that moves up and down with water flow. Since I replaced the entire valve and it didn't fix the problem, I looked to see what it pushes against.

    It pushes against a similar rod in the gas valve. I sprayed it with WD40 and grabbed the rod with a pair of needle nose pliers and gave it tug. It was stuck solid. After pulling a pushing a few times with the pliers, it suddenly loosened! Put it all back together and now it works!

  • fretnaught May 08, 2020

    Yes!! That did it for me too....after I had replaced the water valve and the same thing happened. The WD and moving it with needle nose did the trick. Many thanks!!!

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1 Answer

Brad Brown

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  • Bosch Master 19,187 Answers
  • Posted on May 08, 2020
Brad Brown
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You are looking for a mechanical problem for an electrical issue. This unit is controlled by an electronic board. That board is the cause of your issue. They are about 300 dollars.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 22, 2009

SOURCE: Tankless water heater pilot light will not stay on

It is most likely the water valve stuck open, telling the controls to heat water, that it thinks is flowing through it, but without actual flow it overheats. Depending on how comfortable you are with taking it apart yourself, you could open the valve to see if it just needs cleaned out, or if you have a ruptured diaphragm or some other cause.

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Anonymous

  • 332 Answers
  • Posted on Jun 06, 2009

SOURCE: bosch hot water service 16p burner shuts down

a tankleess water heater doen's have a piliot? but check the vent outside make sure nothing is blocking it, if it detects the exhaust thru the cold air intake it will shut off and over heat, other then that it would have to be the control board

Anonymous

  • 1 Answer
  • Posted on Dec 06, 2009

SOURCE: Bosch AQ125BNG Burner goes out even though the

Often, this is the result of a restriction of exhaust gases. This type of hot water heater must be adequately vented, (per installation specs). I found this out after taking a number of cold showers. :^( Two years later, and still counting, no more problems. :^)

Anonymous

  • 518 Answers
  • Posted on Jul 05, 2010

SOURCE: I have a Bosch AquaStar AQ-125-BNG tankless water

there is a small dia copper pipe which has a thermal coupling on it the end of it sits in the flame of the pilot light,
if it fails which it does after about 25-15 months,it shuts down the gas burner

Anonymous

  • 142 Answers
  • Posted on Jan 07, 2011

SOURCE: bosch aquastar Aq125-hx does not

That particular tankless water heater has hydro-generated ignition. In order for it to function, it requires a certain water pressure and velocity. You can try turning on the hot water in two location in your house to see if that gets it started. If it does, try getting a higher flow shower head, or removing the limiters in your faucets.

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Clean water filter yearly or monthly. Page 16 example manual.
http://waterheatertimer.org/pdf/Bosch-125BO-NG-LP-outdoor.pdf
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http://www.bosch-climate.us/bosch-hot-water/aquastar-service-bulletins/38b-125-series-bulletins.html
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http://waterheatertimer.org/pdf/Bosch_Descaling-heat-exchanger.pdf

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Before calling service technician, open follow links for troubleshooting resources.
Bosch site does not show TF250, but shows 250SX and 250SXO.
Gas Products Technical Support: 800-642-3111
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
http://www.boschhotwater.com/HelpfulResources/TechnicalSupport/BoschAquaStarModels/tabid/370/Default.aspx

At no time when visiting tankless website have I read suggestion that people fix tankless as a do-it-yourself project. In fact each site says repeatedly to call service technician for installation and repairs.
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http://waterheatertimer.org/pdf/Tankless-gas-operation-overview.pdf

The dirty water also suggest that tankless has not gotten regular maintenance that is required for continued operation. Tankless are not install-it-and-run-flawless-for-years type of machine.
Read manual for specific maintenance required for your model. For example yearly flushing the heat exchanger with vinegar to avoid lime build-up is suggest most models. Tankless are succeptible to lime build-up.
All costs are energy. Maintenance alone can easily eat up the promised $1-8 monthly savings from tankless vrs tank-type water heater. One service call can wipe away years of expected savings, plus replacement part can sometimes cost as much as whole new tank-type water heater, installed.
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Tankless should never be installed with plastic pipe, PVC or CPVC etc.

Before calling service technician, open following link for Bosch tankless troubleshooting resources, including Bosch contact information, typical manuals, error codes, tech support, parts, fuel-saver calculator, service bulletins, water heater forum, fixya links, disclaimers, and links for finding service technician.
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Read manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
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Aquastar 1600H NG Natural Gas Tankless Water Heater Bosch AquaStar Model 1600H NG Natural Gas Whole house tankless gas water heater, 117,000 Btu input, natural draft with hydro-generated ignition. Provides endless hot water for one major application at a time . Can replace 40-gallon storage tank water heater. Optional Accessory: Model AQ1- Power vent with built-in... More freeze protection when venting horizontally. Capacity: 1 to 2 Bathrooms Dimensions: 8.75D x 18.25 W x 29.75H Weight: 40 Max GPM @ 45F Rise: 4.2 Energy Factor: NG .80 LP .84 Minimum Input: 28,000 Maximum Input: 117,000 Vent Size: 5 Gas Connection: 3/4 Water Connections: 1/2 Warranty: 12-year warranty on heat exchanger, 2-year on parts Features: Endless hot water Can save up to 50% off utility costs annually Perfect for one major application at a time No standing pilot, hydro generated
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