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Printer won't pick up the paper in the tray to print. Keep getting out of paper message

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  • 109 Answers

The pick up rollers sometimes get "glazed over" with residue from cheap label sheets, dust, etc. also after years of use, they get smooth. Clean the pick up rollers. Make sure that all adjustments, including paper type (thick, thin, card stock, etc.) are properly set both in the printer utilities program and mechanically, if available. Will it feed if light pressure is applied to the opposite edge from the feed edge of the paper? Might try rejuvenating the pick-up rollers (and cleans them at the same time) with alcohol on a lab swab (longer with cotton on one end only) available at almost any pharmacy - just have to ask for them. The alcohol will clean the rollers and also slightly soften them so that they have enough friction surface to grab the paper again. Most printers feed from a vertical paper position so that gravity helps feed the paper into the pick-up rollers. HP almost always feed from a horizontal tray in the front of the printer. Clean rollers are a MUST.

Posted on Jul 15, 2009

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First check if the feed rollers are 'Slick" with paper dust, if they are ,clean then with 409 on a cloth rag, and scrub till u dont see the white paper dust on the rollers, let the rollers dry, then reset the printer, by turning it off. then turn it back on ,reinstall the paper and begin printing again.

Posted on Jul 15, 2009

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: wont print

I just wanted to add a little note to this issue. I had the same problem, except the tiny lever on the output tray microswitch was broken off, so there was no way for me to lock the switch in position with glue (or tape as suggested above). So instead, I bent the two leads for the switch as close together as possible using needlenose pliers and used a soldering pencil to melt the existing solder and fuse the leads together, effectively closing the circuit permanently. (I could also have just disconnected the two wires from the switch and soldered them together.) I now have a functioning printer.

Posted on Apr 06, 2008

Inkworks
  • 87 Answers

SOURCE: Keep getting "out of paper" error message

Unfortunately this printer and alot of others like it have a very poor paper feed mechanism. I am finding that the (1) small pickup roller that is used in this and other machines like it is failing (not picking paper) prematurely or faster than i think it should (this is looking at page counts on some of these machines). We have been disassembling them and rubber restoring the pickup roller which fixes the paper jam/paper out errors.

Inkworks

Posted on May 21, 2008

  • 9 Answers

SOURCE: Paper Jam HP LaserJet 1020

Papper never realy "jams" the problene is usualy that the paper is late reaching the next paper sensor. What i would sugest is that you clean the paper pickup roller it is usualy in the shape of a D. Clean it with dishwassing soap dont use water just clean soap rub it on with a clean cloth until the roller is dry so use a small amount. This should solve your prbleme.

Posted on Jul 04, 2008

  • 49 Answers

SOURCE: Paper won't pick up from the paper tray. I keep

Check your printer for paper size and type settings. Ensure they are set to letter and plain1. Also check the program you are printing from (Word, wordperfect, etc) and ensure the paper size is correct there as well.

Posted on Feb 27, 2009

  • 1 Answer

SOURCE: Cassette error

On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.

Posted on Nov 10, 2010

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My printer will not print the message keep saying out of paper and the paper is full


The feed roller inside the tray cavity is no doubt the problem. The roller gets slick and misses a beat when trying to pick up the paper. Remove the paper tray and look up into the printer and you should see the roller. Clean it and if it real slick looking, replace it.

May 18, 2014 | HEWLETT-PACKARD DeskJet F4240 AllInOne...

1 Answer

I can't get anything to print from tray 1, the manual feed. I'm trying to print envelopes and they keep printing on 8.5x11 paper from tray 2. If I put envelopes in tray 2 it won't print


Have you already tried this? After you click print and select your printer, click properites and select your paper from 8.5x11 to Envelope.

Jun 25, 2012 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Printer i making a weird clicking sound. It won't print. It has error light On. Status: load tray 1 / Plain letter Toner level is 80%


check if there is a paper at tray 1. if so, may be the printer is unable to pick up paper due pick-up roller problem. try to remove the tray and look in the middle, there should be a rubber like roller. if its too glossy it cant pick the paper.

Sep 18, 2011 | Dell 1720dn Laser Printer

1 Answer

Kyocera FS 4000 DN printer stops printing for no reason.


Try the feed tires in the tray first. More than likely the paper is not being picked up and causing jam message. The separation roller also has a hub on it to prevent a second sheet from feeding. Sometimes these start to lock up ,a little oil on the hub sometimes relieves some of the tension.

Jun 03, 2010 | Kyocera FS- 4000DTN Laser Printer

1 Answer

Media is not picked up from the media tray


save the document to your desktop or copy and paste into word or notepad..

tell ya printer settings to clean nozzles.
remove paper.
place paper into tray area but not a whole lot....15-20 sheets...

now print...hows that..:-)

Sep 15, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Won't print


The printer is giving that message as the print job sent to the printer is asking for the correct paper type. Check the program you used and its print setup in that program to make sure the correct paper is selected. Software overrides hardware settings on a printer.Another thing is double check the tray position tab and make sure it is set to letter and locked in that position. If the paper tray is not set it can also think that the paper in the tray is a different paper size.
Bruce

Jul 15, 2009 | Dell M5200n Laser Printer

1 Answer

Paper won't pick up from the paper tray. I keep getting a load error message or paper tray message no matter how I load the paper. I get the codes "A4" and "024-964" Thanks


Check your printer for paper size and type settings. Ensure they are set to letter and plain1. Also check the program you are printing from (Word, wordperfect, etc) and ensure the paper size is correct there as well.

Feb 25, 2009 | Dell 3100cn Laser Printer

1 Answer

False empty paper tray message


Dude,

If an“Out of Paper” message is shown on your computer and your printer cannot pick up paper, then follow the steps below (in the order) to resolve the problem.

Step 1:Checking the media and print settings:
  1. Remove power cord when the printer is ON, wait a while and then plug it back.
  2. Turn the printer ON.
  3. Place a Paper, which is not ripped, dusty, wrinkled, or bent.
  4. Place the papers of same size.
  5. Tap the stack of the paper.
  6. Verify the stack of paper between 10 to 25 sheets.
  7. Insert the stack of papers into the printer.
  8. Set the paper settings in the print driver.
    • Open a Document in the application, which has to be printed.
    • Click File > Print > Properties > Paper/ Quality tab.
    • In the Size Drop down menu, Select the Size of Paper.
    • In the Type Drop down menu, select Type of Paper.
    • Click OK.
  9. In the Print Dialog box, click OK to print .
  10. Try printing again.
    Note: If this step resolved your problem and you want to print on another media, change the paper in the unit, repeat steps 2 to 7 above for the new media.
this will solve your problem

Dec 16, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Keep getting "11 load letter in tray 1" message


Are the print jobs being sent to printer all the same page size?

Are they all print jobs sent letter page size and your printers cassettes are set for A4 or something?

Your printer is asking for letter size paper, because any paper it has is not set to letter  and document that it is trying to print has been sent as that size.

Check what options you have on print driver on pc as far as Tray defaults, paper type and size settings

Check printer settings via its keypad as to tray defaults, paper size set for each tray and paper type, some printers have paper size switchs on their trays too.

Oct 26, 2007 | IBM Network Printer 12 Laser

1 Answer

Paper not feeding


Is this a top feed - that is paper loaded on top at the back bottom feed from a tray underneath? Top feed take one sheet of paper and gently push it down whilst the printer is trying to grab it. Tray feed - take tray out make sure no paper fragments are in the tracks and find a nail board and gently abrade the pick up rollers.

May 13, 2007 | Brother MFC-620CN All-In-One InkJet...

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