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Bleach and Fabric Softener Dispensers don't work

Washer is new and will not dispense neither bleach nor softener.

Frustration beyond belief. It looks like a simple mechanism.



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Re: Bleach and Fabric Softener Dispensers don't work

I've fixed part of this problem - I have a GE GBVH6260. I took the top cover off: first, take the three screws out behind the control panel at the front, then take the long skinny trim piece off, then take three screws out of the very back of the machine at the top. The top cover will now slide back and come off. There is a handy technician's manual taped to the frame under the lid. In the manual, there are instructions on how to test all the functions of the washer. Turns out the motor that moves the water spray from soap to bleach to fabric softener works just fine on my machine. The water spray just isn't very forceful, so we've watered down the fabric softener and maybe now it will flush out properly.

Posted on Apr 07, 2008

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Re: Bleach and Fabric Softener Dispensers don't work

Need a litle more inflormation from you if you could. What is the make and model number of the unit? Does water flow through the dispensers for rinsing action? If it is a front loader or higher dollar machine, the dispensers are sometimes controlled by the timer or control boards. They control water valves that control the rinsing water entering the chambers. This raises the level, and causes a siphon or flushing action at certian points of the wash cycles. There could be a nuber of issues, a bad timer or control board, bad water solinoid(s), wiring issues, or clogged hoses or ports. If this is a new washer, do you still have a service policy or warranty left with it? Let me know what kind the unit is and a model number and will try to help you out a little more. Thanks Jim

Posted on Nov 18, 2007

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How do i remove the drawer to clean it out the bleach, softener, detergent dispensers?

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Where do we put the bleach and fabric softner?


Sorry to break the bad news, using the model# you provided i looked ata parts breakdown,and dont see dispensers for either. On all washers the bleach is always dispensed in the wash cycle, so you could add it before any clothes.The softener is always added in the rinse so, you could get one of ball thingys thats sold in the aisle where softeners will only dispense the softener in the rinse cycle

I hope this helps


Aug 01, 2011 | Roper RTW4100SQ Top Load Washer

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The soap dispenser works but the bleach and softener dispensers do not

Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

Fridgidaire Washing Machine Fabric Softner not going into washer


Sep 02, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Fabric Soft and Bleach despenser on MAYTAG TL FAV6800 won't drain

I'll see if I can help. Can you just clarify if by won't drain. Does it look like no water flow is flushing the the Bleach and Fabric Softener dispensers?

The Fabric Softener dispenser could be clogged but I suspect the dispenser’s valves are not opening to flush the dispenser’s. If the Fabric Softener dispenser is clogged you can flush with White Vinegar solution and clean exit port with a pipe cleaner. I do not suspect a clog with the Bleach dispenser.

You could go into Service Mode and turn on the water valves for the dispensers to check if water is sent to the dispensers.

If you have no water flow to the Softener dispenser here is the non technical troubleshooting I would take. Go into Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the bleach dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Softener dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open. Do the same process for the Bleach dispenser water valve with Bulky Items Key Pad.

Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach/Fabric Softener dispenser valves.

See page 36 lower left hand corner is the Bleach/Softener dispenser valve.

Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 you can order from this site or search the internet for best price.

Good luck…….Rich

Mar 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Can I use bleach with the laundry detergent for a load of whites?


Thanks for using FixYa. You need to preload all your detergents/liquids in a tray and let your washer do the work. No more “figuring out when to add softener, bleach or detergent”. The electronic controls on the LG WM-2277HW are clearly labeled and easy to use. This washing machine comes with standard dispensers for fabric softener and bleach and there is also a detergent dispenser.

Please do rate the solution and revert for further assistance.


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2 Answers

Fabric softener leaks out at beginning of wash

I have a 9200SQ Whirlpool duet.  It might be similar.  I think the bleach and fabric dispensers work on the siphon principal--once the level gets above a certain point they will then siphon out until almost nothing is left.  They should not start to siphon until extra water is directed into them during the correct cycle.   It is possible that they are starting to siphon early because 1. the washer is not level, 2. water is being added to the dispenser during the wrong cycle 3.  You put too much liquid into the dispenser and it started the siphon. 
Note:  You should not peek in the dispenser during the washer cycles because it might interrupt the "siphon"action and leave residual bleach or fabric softener in the dispensers.

Oct 28, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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