Question about Sony Playstation 3 (PS3) Console

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Ps3 plays games but put blu-ray move in the move icon comes on then goes black have to eject disk turn power off then back on to reset for main menu

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It should still be under warranty, so I'd HIGHLY recommend sending it in to the manufacturer and make them either take care of the issue or send you a new one. Give Sony a call!

Posted on Jul 15, 2009

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Posted on Jan 02, 2017

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2 Answers

PS3 won't accept certain disks. A few disks i have won't play in my ps3. it happens to both blu-ray movies and games, and it seems to only happen with blu ray disks. i'll put the disk in, and...


Hello
The noise is actually a product of dust from a blue ray disc.Over time these discs heat up and leave a residue on the blue ray lens.
Try using a lens cleaner to remove dirt and clean lens.
Also i read an article that using a wireless controler can also cause freezing of the blue ray.

Oct 01, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

My playstation 3 has recently developed a problem with reading certain disks. Some blu-ray's I put in it will not even acknowledge that the disk is in the system and some of my games freeze up when I...


You need the DVD DR. cleaning disk that is made for blu-ray players...I've used my disk over 20 times now to fix drive errors in ps3 systems!


Please rate if this helped!

Mar 04, 2011 | Sony Playstation 3 (PS3) Console

2 Answers

Game stops


Hello,

Try the procedure below, it might fix the problem,

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

But if your problem is not still solved, then maybe you should call sony for further assistance.

Take care.

Jul 22, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Inserted a blu ray disk to watch and it won't bring on the regular screen just a black screen have tried turning it off and back on - even using the main power switch in the back - help


Put your PS3 into standby mode, then hold down the touch power button until you hear a series of beeps. Release the button then restart your console. This should work (works around 90% of the time)

May 19, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Blu ray discs wont play non blu ray work ok?


Hello,

You can try the steps below. Its from PlayStation Forum:

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button
6. The Recovery menu will pop up.

The current Recovery Menu supports:
• Restart System: Restarts the PLAYSTATION®3 System.
• Restore Default Settings: Reset all system settings back to default.
• Restore File System: Checks for corrupt/missing system files.
• Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
• Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
• System Update: Update the PLAYSTATION®3 System

If the above steps still does not solve the problem, then I think will have to update your Ps3.

Update your PS3 (in the settings menu the 1st option).

Go on the internet browser on the PS3 then go on the menu press triangle then on one of them there are delete cookies and the delete the others as
well as cookies.

You could also try this as well: put the PS3 on then press the eject button (with no disc in) then hold it and switch the PS3 off at the back with your finger on the eject button still holding it, then put it back on and the fan test should be working this may cool it down. It might be over heating.

But if your problem is not still solved, then maybe you should call sony for further assistance.

I wish you good luck

May 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont play blu ray movies or games but cds and dvds work fine


The Blu Ray Diode fried when you shut the power switch on in the back. The PS3 uses 2 different lasers to read disks. One for standard dvd's and cd's and one for Blu Ray. The only way to fix your PS3 is to replace the Blue Ray Diode or laser lens. I would recommend paying the $150 bucks to have sony replace unless you know something about Diodes and lasers.
If you hold down the eject button for 10 seconds it will reset your laser and then you should be able to shut the power down in back safetly.
Formatting and or resetting the hard drive won't do a thing if your diode is fried.
I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game.

Check What Resolution You Have Saved On the PS3 Maybe When It goes Blu-Ray Its To High Res For The Standard TV..
if you felt i have spent my time to help you... a very helpful rating is appreciated for answering ur query...
regards iversh

Aug 18, 2009 | Sony Video Game Consoles & Games

1 Answer

Ps3 wont play games, movies or cds


The Blu Ray Diode fried when you shut the power switch on in the back. The PS3 uses 2 different lasers to read disks. One for standard dvd's and cd's and one for Blu Ray. The only way to fix your PS3 is to replace the Blue Ray Diode or laser lens. I would recommend paying the $150 bucks to have sony replace unless you know something about Diodes and lasers.
If you hold down the eject button for 10 seconds it will reset your laser and then you should be able to shut the power down in back safetly.
Formatting and or resetting the hard drive won't do a thing if your diode is fried.
I found a work-around to get it to read discs though. You have to have a bluray disc in the drive (game or movie) and start a downloaded game or Playstation Home. Once the game or Home loads, hit the PS button on the controller. The crossbar menu will pull up and you will notice the disc icon will (magically) pop up. Click the quit game icon. Once you are out of the downloaded game or Home the disc icon will still be there. You can then load the game or disc. The icon will remain there until you eject the disc, so you will have to repeat this every time you want to load a game. Although this is a workaround to prevent Sony from gouging you for $150+, this is still not a fix. A fix would be for Sony to admit they have a money making firmware problem and fix it. This fix will only work if you don't have an actual hardware failure (which I apparently don't). I think a class action lawsuit is in order for everyone that has this problem and especially for those who have shelled out the money to fix something that is firmware related. I'm sure Sony will only fix the firmware to make this workaround not work anymore so as not to lose their little cash flow scheme.

Aug 18, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

Play Blu ray, No signal, eject, No signal


sounds like your laser is going bad. replacement part # is KEM-400aaa

Jul 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont play dvd's or blue rays but will play games


sounds like the lens servo my be ought , this is the small motor that ajust the lens between playing a game, movie, or blu-ray

May 29, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Fixing BD movie disk on UK Ps3


Try a Blue Ray lense cleaner dont where to get

Sep 15, 2008 | Sony Playstation 3 (PS3) Console

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