Question about Dell Inspiron 1501 Notebook

1 Answer

My computer is down because of malware and i cannot use it. Please help

There is a message on my computer that it is full of malware and they will fix it. NOT! I have tried everything and I cannot restart it.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.


    An expert that got 20 achievements.


    An expert that got 10 achievements.

  • Dell Master
  • 12,962 Answers

Listen, Jennie, the best route for you is to simply reinstall the software that came with your Dell or use the backup disks that you were advised to make. Assuming you made them, all you have to do is go into your bios and make sure that your optical drive (cd or dvd) drive is set as the first boot up device. Then pop in the disk and follow the prompts.

If you did not make the disks or have any Dell disks you may be able to get the software from Dell directly. OR check among your peers to see who has an XP OS install disk. Use that to install the operating system and then download the necessary drivers from Dell site.

Whatever you do, resist the impulse to install an OS other than XP - the latter will work best with your machine. NEWER is not better!
Good luck.

Posted on Feb 15, 2016


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I fussed with the setup assesibility section of my trusty old nexus when a malware app suggested it. Oops.Help please?

Hi Harold, The link below is a YouTube video showing how to fix your phone/tablet, Also there's video's down the right side of the link that may help as well....CHEERS..
How To fix any Android Phone Tablet that won turn on

Apr 30, 2016 | ASUS Google Nexus 7 Tablet

2 Answers


Welcome to FixYa!

The XML application in your computer might be corrupted which Yahoo Messenger uses to display the chat box properly. In most cases, it is the result of a virus/malware activity.

Here's what to do:
1. Download the Free Edition of Malware Bytes HERE.
2. Save the file.
3. Double click the downloaded file or if prompted to run the file, click yes to install Malware Bytes.
4. After installation. Launch or Open Malware Bytes. (Double click on the Malware Bytes icon on the desktop).
5.Click on the Update Tab and click on Check Updates (It will download the latest virus definitions)
6. After updating, click the Scanner Tab and do a Full Scan.
7. After scanning, click on View Results.
8. Then click on Remove Selected.

The Free Edition of Malware Bytes will not conflict your recent anti-virus software because it does not have real time protection features.

Try logging in to your Yahoo Messenger again.

I hope that this will help.
Thank you for using FixYa and keep me posted.

Mar 17, 2011 | Yahoo Messenger

1 Answer

I cant read message to my yahoo messeger when i strike the key to send a message... only i read when someone sending me pop up the im box i cant read... thanks

Is a virus efect. Now update your anti-spyware (Malwarebytes'Anti-Malware are recommended) and run a full system scan. You can download "Malwarebytes'Anti-Malware" on this link: Simply after you download Malwarebytes'Anti-Malware from the link of the above, doubleclick the downloaded file to install the application on your computer. Once theapplication is installed, double click on the Malwarebytes' Anti-Malwareicon to start the program. When the application is open, select Scan andthe application will guide you through the remaining steps. If I could be of further assistance, let me know. If this helps or solvesthe issue, please rate it and give a testimonial for my response.

Mar 13, 2011 | Yahoo Messenger

1 Answer

When i type all of a sudden i can't see what i just typed when i hit send. I can't see my contacts printer either. I cannot see messages in my messenger box. In the text box no message appears when i send...

Is probably a virus.
Now update your anti-spyware (Spyware Doctor or MalwarebytesAnti-Malware are recommended) and run a full system scan.
You can download "malwarebytes anti-malware" on this page:
install it, update and run a scan. follow steps and delete your malware.
If this helps or solves the issue, please rate it and give a testimonialfor my response.

Feb 27, 2011 | Yahoo Messenger

1 Answer

When I type a message I cant see the text in the message window , and cant see the text my friends are typing

Is a virus.
Now update your anti-Spyware (Spyware Doctor or malwarebytesAnti-malware are recommended) and run a full system scan.
You can download "malwarebytes anti-malware" on this page:

If this helps or solves the issue, please rate it and give a testimonialfor my response.

Feb 26, 2011 | Yahoo Messenger

1 Answer

I get a message saying that my browser attaches spam when sending a chat message. I just started getting this tonight. How can I fix it.

Hi there,

Do you have AVG an anti-virus? I had this problem too, and I was confused because I have no browser plugins that I can think of. However, it turns out that the latest version of AVG has a feature which inserts a message about links being safe when you post them on Facebook, MySpace, etc. Deactivating that fixed it for me. Go to your AVG advanced settings menu and find LinkScanner, then uncheck the box about inserting messages into Facebook and MySpace posts.

Interestingly, this didn't cause me any problems in Internet Explorer, only in Chrome. It's how I discovered this. I decided to try posting a link in Internet Explorer, and it did post but it added a message about LinkScanner to the post, so I went to turn that feature off and then discovered Google Chrome will now let me post links to Facebook again. In any case, it's definitely the problem, at least on my computer. May be you should try this software Anti-malware bytes,click here to download.

How to use Malwarebytes after it is installed and Updated:

1. Open Malwarebytes > Click on the Update Tab across the top> get the latest updates.

2. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer

3. MBAM will now start scanning your computer for malware. This process can take quite a while.

4. When the scan is finished a message box will appear

5. You should click on the OK button to close the message box and continue with the Malware removal process.

6. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

7. A screen displaying all the malware that the program found will be shown

8. You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

9. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

10. You can now exit the MBAM program.

Post back if it is not working we will be happy to help you.
Hope this helps.

Jan 11, 2011 | Facebook Social Network

2 Answers

Internet Explorer keeps closing me down

Solved the problem with explorer/tools/advance/ reset explorer and everthing was fine.

Mar 12, 2009 | Microsoft Internet Explorer 8

1 Answer

Internet explorer won't stay running. I get a message that the program has stopped working. Windows will close the program and notify me if a solution is solution is ever available. For a...

You probably have a corrupted version, possible due to a bit of malware or the like.

Two things to do

1) download IE7 and re-install. You can get it from here...

You can either run and install directly or save the file to insatll at a later stage

2) Download Anti-Malware. From here...

Its a freeware version,, all you dont get is realtime protection (you have to pay to get it), but it will update the core program and the definitions no problem.#

Do an update then do a full system scan and fix any problems.

Hope this helps

Let me know

Aug 11, 2008 | HP Computers & Internet

Not finding what you are looking for?
Dell Inspiron 1501 Notebook Logo

44 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers


Level 3 Expert

4345 Answers

Alun Cox

Level 3 Expert

2679 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides