Washer will spin one direction but not the other(slight buzzing sound), then LE error code. Smelt like burning rubber. Almost 3 years old.
Short answer: The post+images by “chem-prof” on Jan 10, 2008 and the post with part instruction by “wolfster” on Dec 04, 2007 solved the problem!!! You guys are the best!!!
Long answer: We purchased the LG WM2277HW three and a half years ago. We have been VERY happy with the results. Last Thursday we got the LE error code after placing a single sofa cover in for a quick cycle. I’m not sure if this is what caused the part to go bad or it’s just the fact that this part might have a “time limit” so LG can make more money on service… (sounds like my Volvo!!!). Anyways, after freaking out for five very long minutes, I Googled the phrase “LG Tromm WM2277HW will not spin” and got directly to this page (WAHOO, FixYa.com!!! You guys are great too!!!). Read the instructions posted by “chem-prof” and “wolfster”. Following “wolfster” I went to download the user manual and exploded diagram from http://136.166.4.200/contents/Laundry/WM2277.htm, then I went to http://www.mcminone.com/ and typed “P/N 6501KW2002A” in the search. Got the “sensor assembly” part for $17.50 + $22.50 (2nd day air UPS). Make sure to note “Please send me a UPS tracking info” in the comments field. Got the UPS tracing e-mail from mcminone.com and waited…. Tuesday was my delivery day (Ohio to Florida). On 5pm got the part by UPS. At 5:15pm it was all assembled and first cycle was started to run!!! Now it’s my 3rd cycle and the baby LG WM2277HW is spinning like usual!!!
OK, now let me tell you, the images by chem-prof are great, but I found that if you take the three screws that attach the electric cords to the drambase it will actually make your life easier and it you will not need to disconnect one of the cords/plug, only the small one that attaches to the “sensor assembly”. See my image for the process:
A. Take off the 4 screws for the metal covering
B. Take center large screw (#2 on my list, it was a mistake…), this will not be as easy unless you have someone else to hold the dram from the front… but it’s doable after all, I did it!
C. Take off the magnets covering, this may require some shifting left and right, while pulling to the back (placing it back is not that easy, indeed watch your fingers when placing it back!)
D. Disconnect the cords attachment screws (#1 on my list)
E. Take the 6 screws of the motor (looks like a circle with orange cords around it!) (#3) and place the motor on a towel on the floor
F. Take off the plastic part (“sensor assembly”) from the motor
G. Place the new plastic part (“sensor assembly”) on the motor
-- Redo steps E to A backwards… voualla! You’re done!
H. Take your wife and the kids to a fancy restaurant for all the $$$ you saved!
The description, ordering information, instructions, and references described by profylevy were spot-on. When I ran the diagnostics after the LE error showed up I discovered that it would only tumble in one direction (and only sometimes) and made slight whining noises when trying to go the other direction for tumble or any speed spin.
Once the part arrived e removal and replacement took me an hour total, including time to clear out the laundry room enough to turn the washer around to work on it. Part was $18.81 and overnight shipping was $44.99. I am a very happy camper now that the wash is getting clean again. Thanks for GREAT guidance.
I followed this procedure step by step. It took longer to get the machine out of the base pan than it did to replace the part. Just a quick note: To get the center bolt off, I used an impact drill with a 17mm socket, it came right off. Inside bolts are 10mm. than a phillips. I was very impressed on the amount of time it took and money I saved. Thank you.
I followed the instructions and everything seems to be working fine . I replaced the pump motors on this unit a couple of months ago and this was a breeze compared to that ordeal . Thanks for posting . The next thing that breaks will most likely prompt me to buy another WM , NOT AN LG
Thank You Very Much for the clear instruction. I follow them and replaced the senor and the washer is working again. I tried all the other suggestions here, cleaning the filter and water supply, unplug the main board and nothing work until I got the part to replace it. Everyone is right on, this senor is easy to replace with your instructions.
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I don't think anyone's tried this solution yet, but it helped me with my LE error. I've tried changing the hall switch, rotating the drum, and unplugging the unit; all which work temporarily, but never permanently. I posted this solution as a fix for the moldy smell, but I think it applies to the LE error/no spin problem as well:
As I understand it, the LE code is a motor overload problem. It never states which motor they're talking about. If your washer stops spinning (in my case after 5 years,) and/or you have a moldy odor coming from the machine you might have a blocked water recirculating hose. Another indicator of this would be if you fail to see water coming down the inside front part of the door glass during a wash cycle.
To remove the plug, you'll have to locate the recirculating outlet on the upper-most portion of the gray door gasket:
From here, you'll need small fingers, or a pair of tweezers to pull the wet lint plug that might be lodged in the tube. Mine was about LG Tromm WM2277HW will not spin both directions, L - 541b77a.jpgmg data-src="/uploads/images/541b77a.jpg" alt="541b77a.jpg" class="h_mi" />
Next, you'll want to check the bottom part of the gasket at the 3 rectangular drainage holes for lint blockage. Pull these out with tweezers, or your fingers. Make sure yLG Tromm WM2277HW will not spin both directions, L - 788e834.jpg of it by gently checking the backside:
Next, you'll want to unplug the machine and let it sit for about 15 minutes to reset the main-board error, then run it through a santitize cycle with no clothes or detergent, just bleach. Do not wash a load before this step, or thLG Tromm WM2277HW will not spin both directions, L - e73d54d.jpgjunk in the tube will get into your laundry. I caught this on the inside glass during that cycle:
If you're suLG Tromm WM2277HW will not spin both directions, L - 406a701.jpgou should see a waterfall of water coming down the inside front glass. It's been so long since I've seen the waterfall that I forgot it even did that:
My guess is that the LE code also senses the water recirculating motor as it stalls trying to push water through the blocked hose. Mine has not given me an LE error since. Aside from that problem it's been a reliable machine.
Hope this colon-cleanse for your LG front-loader works as well for you as it did me.
This is exactly what was wrong with my washer....THANK YOU!!!!!! It saved me from spending money that I didn't need to at this time.....
Just wanted to update my status...
What I posted a year ago is still applicable, but after about 5 months, it again gave me the same code. I purchased a main board for about $65 (not the same part number that came with mine, but the newer model that came out about a year later) and I haven't had any problems since...not one. I purchased this in '05, and expect at least another 5 years after replacing what I think was from the start, a faulty motherboard design.
Try using an air compressor to blow out clogged hose -- I've had this LE problem happen several times. The first time I came to Fixya and found Profylevy's great step by step instructions w/ photos above, replacing the $25 sensor, and followed them. That worked but was time consuming and a pain and the LE error came back a few weeks later. I ordered another $25 sensor but then found this post recommending the cleanout of the drain hose. I didn't see any visible lint as in photo above, so I stuck an air compressor hose with thumb valve and attachment nozzle for blowing up inflatable swimming pools, etc., into the hole in the on the top of the inner door circle - the one javawinq says to put tweezers into, shown in the first photo above. When I did, it looked as though the standing water in the cylinder was boiling from the air bubbles. I shut the door and it started spinning again. Just happened again several months later, and instead of taking apart the whole thing and replacing the sensor, I blew the hose clean again and was back washing in 10 minutes. What a crappy design, LG. Also have had several problems with the dryer sensor, and repairman told me he always buys the cheapest dryers he can find since they all do the same thing and the fancy computer sensors just break and cost $$.
Thanks for the hint regarding the clog........sure enough that was part of my problem. Also ran it through the QC test before running a Sanitary cycle.
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I am really glad I stumbled on this site- It enabled me to fix my 3 year old LG WM2277HW washer that had the motor errors described here (LE error, buzzing noise, won't spin/rough spin, etc). All of the normal fixes suggested by the LG phone tech support failed (unplug, reset, etc).
I followed Wolfster's suggestions (12/4/07 post here) and got the $20 position sensor part (also make sure to print out the LG service manual - see Wolfster's link). I used other suggestions by Diyrocks (12/8/07 posting under section entitled "so disgusted with....) about motor disassembly and sensor replacement. I'll try to add a couple of annotated images to this post, showing the sensor and its location. Note the outer grey metal cover has magnets on it so putting it back on the copper coil motor assembly (also has magnets) requires some patience (they stick to each other) and fiddling. Also removing the grey cover required careful use of a socket wrench and inserting a crescent wrench in one slat of the over to get some torque.
Bottom line is after replacing the $20 position sensor, my washer sailed through the motor spin tests (QC test mode in service manual) and has performed 4 wash cycles humming along as smoothly as it once did!
THANK YOU! We ordered the part-cost less than $30. Took him 15 minutes to fix given your instructions above. Saved me about $150 !
You are welcome. As a 4 year follow-up to my original post, this LG washer has continued to work perfectly after replacing this plastic/magnet sensor. We only need to run the occasional empty loads with some WhirlOut (used to clean scum from hot tubs- available at Home Depot) to occasionally remove the soap scum buildup on the outside of the drum and keep it spinning smoothly!
The $14 magnetic sensor is still working on this LG washer 8 years after the fix. Routine soap residue cleaning of drum with WhirlOut still necessary for occasional LE errors.
Anyone still following this that has a copy of the doc that wolfster posted some years back? Link appears to be dead now.
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Definitely sounds like the position sensor is faulty. I had this happen to my WM2277HB recently. Motor would start to turn, then jerk, hum, and not move, eventually gives LE code. Powering down, all the other tips had no effect. Very unlikely that the motor itself is bad if it still turns freely. You could confirm the stator wiring is OK by unplugging it and taking resistance readings across the stator terminals of the 3-pin connector (any combo of two should be 7-15 ohms). I was able to order the part from an online electronics supplier (www.mcminone.com, P/N 6501KW2002A, description is "sensor assembly") and several other places may have it as well. You can download a basic but somewhat helpful service manual here http://136.166.4.200/contents/Laundry/WM2277.htm that has some disassembly instructions and exploded view diagrams, explains the troubleshooting mode. Don't even bother calling LG or a service tech unless it's under warranty. If you're here you probably have some basic repair skills and tools and can easily replace it yourself for about $20. My washer was about a year and a half old when the sensor went out, now it runs great again.
We just replaced the sensor assembly today - and got the machine back to work after we experienced the "terrible" LE error code. Thanks for posting the step-by-step solution with pictures. Impeccable. Not even the "official" service manual by LG is that clear. In fact - if you stumble on that manual - make sure you do not confuse the "Ball Sensor Assembly" with the Hall "sensor assembly" discussed here.
It took about 1 hour for us to go through the various steps:
1) Remove the metal cover from the back of the washing machine (4 screws)
2) Remove the rotor (one big bolt)
3) Remove the screws that fasten some of the power cables to the chassis -as described in this thread.
4) Remove the stator - and replace the sensor assembly (6 bolts)
5) Put everything back together.
$27 and an hour of work did the trick. Thanks again for posting.
I'm just writing to send out a BOOTY shout! -- That's a Big Ol' Ohio Thank-You!!!
This fix did the trick for me. I love it! Heck with $100-200 service calls! In fact, MCM Electronics has a distribution center in Springboro, Ohio, which is about 30 minutes away from me, so I went and picked up the sensor myself. In stock, $17.70.
Quite honestly, this is an extremely easy fix, if, in fact, the drum position sensor is the problem. In my case, I kissed my LE error good-bye once I got it assembled again.
From the first screw taken out of the back cover to the disassembly to the re-assembly to the last screw put back into the back cover, this fix took me approximately as long as it took me to get to MCM Electronics! About 30 minutes.
The only tools you need are a phillips head screwdriver, a 17mm socket (for the stator cover bolt), a 10mm socket (for the six motor/magnet bolts) and a ratchet to turn those sockets!!! That's it. No special tools necessary!! Oh, and yeah, it might be just a tad easier to remove the stator cover bolt if you have someone else with you to hold the drum still from the inside of the machine (putting their hands in thru the front door). I didn't have that help, but I still got it done in a half-hour. And I'm not a professional mechanic or anything. Just a home-ownin' hack in southwestern Ohio. Actually, no... I'm not a hack. I'm a chiropractor.
Anyway, I greatly appreciate the insights posted by everyone on this board. Now all I have to do to retire from practice is to go out and find a whole bunch of people who have these LG machines and run my own service business exclusively for this malfunction. MCM gives bulk discounts, so if I order a whole bunch of these sensors, I'll be making a killing in profit on my service calls alone!! That is, unless gas prices catch up!
Thanks, everyone!!!
Had LE error code... Would wash for like 5 min, then would stop, and beep and display LE error code.
Tried:
1. cleaned filter didnt help
2. replaced hall sensor didnt help
3. replaced main board WORKED!
Main board is in the left corner, when you remove the top cover from the washer. Has bunch of wires going to it.
Here is part #: 6871ER1003C
Model of my washer: WM2277HW
And for the record, this model sucks!!! Will never buy LG again
Thank you very much for this post. We've had so much trouble with our machine, over a period of 3 years. Always the LE signal. Sometimes unplugging and plugging back in worked. It finally really stopped working and we had a service guy replace the hall sensor and then the motor - to no avail. We were ready to get rid of both our LG washer and dryer, but then decided, after seeing your post, to try one last thing and order this part. (About $70 including the shipping.) We replaced it last night - not the easiest thing, and the board is now configured slightly differently - but it worked. At least for now! If it lasts another six months I will be happy, but I have high hopes that this is the fix. Something to note for anyone trying this on their own - to access the main board, you have to remove the top cover, which slides off the back after removing two plastic brackets on the back of the machine that seem to have no purpose. We pried it off - the wrong method, but fortunately did not break anything. Remove outer plugs, then wriggle the board unit out towards the center of the washer, in order to more easily remove the cover from the main board. Pretty simple from that point on, even though some of the plug receptacles were in different positions on the new board. I hope this means they IMPROVED the system! We put everything back together, and I've now done 4 loads without issue. THANK YOU so much for your post, and for listing the part number. I, too, will never purchase an LG product again. Besides creating a product that does not live up to the hype or the price, they do not stand behind their products and make things right. When we contacted the company directly, they basically said "too bad."
Yep. Been there done that and viola after replacing the Hall & Stator, washer tripped the breaker. No power at all. Replaced Main Board and three days later and six washings, it is still working.
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I write to say that this fix works on the LG Tromm WM1815CS with part number 6501KW2001A from the same dealer.
We had the same problem with our LG Tromm WM1815CS: no movement of the drum, even at the start. The drum tried slightly a few times and then the LE message came up. I Googled myself to this page and, even though my model number was different, I figured I would risk $30 on this fix because the machines, determined by looking at LG's manuals, seemed similar. However, I took the motor apart first, thinking that I would see how it looked compared to the pictures in this article. Looked good. But I discovered that the part number was one digit different: 6501KW2001A. So that's what I ordered, from the same dealer. Stuck it in and there she went. Saved a lot of money, thanks to this forum.
I hate to tell you this but it may or may not be the hall sensor. If you suspect that as the problem and change it and not see the problem again then good. I have chaned it out 3 times and the error still comes back. It is very random and I think it has something to do with spining the drum. It sets the main board into some weird state that has to be reset. SOmetimes unplugging does the job. I found the best method on mine is unplugging all the connectors to the main board and then plugging them back in. It is resetting soemthing and it then works fine. I can hear all the relays click and reset. I am sure people think replacing the sensor is fixing it but I think most of the issues are being fixed becuase when you go to replace the sensor you have to unplug it and you are then turning the drum and who knows what else.
Anyway I have had our machine for about 6 or 7 years with no problem. Then in the last year it started this. Like I said I replaced the sensor 3 times. The last time did not fix it so I put the one I just took off back on, it still did not work. I ordered the main board but the one I got was a new revision and had diffrent connectors so I sent it back. I put the original back in and it worked. This is how I figured out the disconnect the board solution. I just did it again as the LE error came up again after 3 months. I tried all the unplugging spinning drum, and then now of that worked so I unplugged the board and plugged it all back in and BAM it worked again. I am almost sure it is a relay or something on the board. If I can find this same part number I will buy one.
Thank you for the precise instructions on replacing the hall sensor. Also found debris that I had to use 8" long needle-nose pliers to remove from the filter area. (Looks like the remnants of my daughter's school ID card. Also pulled debris I found in the water outlet (white plastic at the top of the rubber ring gasket; as you look in the drum, look up and you'll see it). As I recall I had the LE error 4-5 years ago when it was under warranty and the cause was the debris in the water outlet. I would not be surprised if these debris accumulations end up screwing up this hall sensor as it overreacts to the strain. I am going to start checking the filter every couple weeks to make sure nothing is there. Thanks for saving me big bucks, ordered my part Dec 22 and got it Christmas Eve. Washer was running start-to-finish repairs of 20 minutes. Merry Christmas!
You guys are awesome ... IT WORKED!!! I can't thank you enough. The best part is that it was much easy that I anticipated. I would totally recommend having two people to get the job done.
Thanks,
Miguel
St. Louis
Solution 5 worked for me!! THANKS GUEST. My machine stopped in the middle of the cycle displaying the LE code. Unplugged it, drained the gritty water from the little black hose (plug) in the lower left filter housing, then cleaned and wiped the inside of the filter which unscrews and VOILA! THANKS AGAIN
I have the WM0832HW LG washer and had the LE error also. We had experienced the error a few times over the last 3 years where unplugging the power seemed to reset before. However, this last time, there was no escaping it after resetting power and cleaning all filters.
However, the intstructions to replace the hall sensor on this website were fantastic and we also did the job in about an hour after ordering the part from (www.mcminone.com, P/N 6501KW2002A, description is "sensor assembly") as described in earlier posts.
The cost was about $18.00 and the job was very easy following the steps listed by "proflevy" above. It was very easy to do and even someone with average skill can easily do this. Just need a phillips screw drive and a socket set and follow the steps listed.
The only thing I can add to the input above is that the sensor is held on to the ring by little pressure tabs. It can be removed by using a flat screw drive blade (or finger nail) on the inside of the ring by simply lifting up on the little tab and wiggling the sensor to see how it comes off. Very little pressure needed but knowing about the little tab helps.
Thanks again all - our washer is going strong again tonight - what I am sure would have been a costly service bill or even someone recommending we replace our whole motor was fixed with a small sensor and an hours worth of easy labor.
Go out and get the sensor!!!! It works!!! I followed the directions above and for 24$ Canadian (Sears parts)...the problem was solved in 20 minutes. Thank you Javawing and profylevy:)..and everyone else who provided the sensor solution!
The advice provided by profylevy and wolfster is right on target - the part cost me $18 and it took me a half hour to do. The only thing I can add is that getting the center bolt off is easier if you wedge a heavy towel against the cylinder and the frame so that it will not spin as you turn the wrench. It seems from all the posts that this is a common problem. Perhaps LG should let customers know and pick up the cost. Perhaps the part they used was faulty as well.
Thank you "ProfyLevy", "Chem-Prof", "Wolfster", & "Discgolfdc"!!!! I fixed my machine!!!!
My LG WM-2277HW stopped spinning and gave me the LE error code. It would try to spin, but only **** to the left or right, and make a high-pitched whirring sound. As suggested, I ordered part #6501KW2002A (senosr assembly) from www.mcminone.com . I figured it was definitely worth a try before calling in a repair man. If it didn't work, I'd only be out $20 bucks.
I want to encourage everyone to try this fix yourself before calling in service. I did speak to LG customer service first and after they had me run through a bunch of tests they told me I needed professional service. That's when I decided to try this myself.
Ladies, you can do this! I'm 5'2" 125lbs. I needed help to move my washer away from the wall, but after that everything was a snap as outlined by the above mentioned posters. Definitely have someone hold the drum from the inside when removing the large hex bolt in the center, and a little strength is needed to remove the stator cover (big metal ring with vents) because of the strong magnets, and some of the bolts were a bit tight. Other than needing a bit of muscle, the instructions here on this site are very clear and it is a very simple fix. I took my time and it only took around 30-40 minutes.
I'm a stay-at-home mom and can't afford professional repair costs. I am so thankful for this site and the people that took time to outline their experience. Awesome!!!
P.S. I was surprised that the sensor assembly piece I replaced didn't look a bit worn. I felt like I was simply swaping a new looking part for another new part. I thought I was going to remove something old, worn, beat-up, etc. But, hey, whatever, it worked and I'm running loads with no probs!
Be careful - I am now replacing my LG washer because of the continual LE code. We would get it fixed and then it came back. NOW, the motor and the mother board and both ruined. It took the trained technician (and there are very few of those) almost an hour to ID the problem. It will cost almost $600 to them replaced so after only using this machine for about 5 years ONLY!! I have NEVER had a worse machine and would NOT recommend buying an LG!!!!!!!!!!!
Will the same sensor above (wolfster) work for the LG WM3632HW combo washer/dryer? I've been getting the same LE error as you describe. It sounds like it is the position sensor, but I want to make sure its the same part number. Thanks!
I had the same problem. I have read ALL the postings but then I had an epiphany:
How about checking the user's manual ?????
So I found my user's manual and the "LE" or "1E" error is related to the water pressure being too low, or the water faucet or valve to the washer not completely open.
So, this is what I did (NO REPLACEMENT PARTS INVOLVED):
1) I unplugged the washer for 15 minutes
2) I opened the water faucets to the washer all the way (they were about 25% open)
3) I plugged the washer back in
4) Chose "high spin" to spin the clothes that were wet inside the washer
5) Restart the wash
6) NO "LE" ERROR ANYMORE… AND NO PARTS REPLACED !!!!
Better try this one first, since no parts need to be replaced
Hope this helps
Hi there. I have Washer/Dryer WM3632HW and had same problem,LE error. Thanks to this posting I ordered parts and everything is back to normal. Only if I can say something to step #2. Put wrench on bolt and tap wrench with another bigger wrench or with hammer. It looses bolt without need of other person holding drum from other side. Took me 15 minutes to do all repair. Thanks again.
735976EC
LG Washer problems started few months after we purchase it. First,still under warranty they change motor stator.But few weeks after, same problem. So we call for service and lady on phone suggested to try unplug and plug back to receptacle. Years went by ant that work just fine, but last September LE error stop washer again and unplugging didn't work any more. So I found this web-side and as recommended I ordered new hall sensor and when arrived after few days I change it and problem was solved. But Our happiness did not last long. Just before Christmas LE error again. So I call company and they send us new hall sensor. (But took 3 weeks to get it. ) So after 7-8 days I plug machine back and to my surprise, everything work just fine. So when new hall sensor FINALLY made it, we didn't need it anymore.3 months went by and washer stopped again.So as before I changed hall sensor and,,,,,,,,,NOTHING. So I installed "old" sensor back,,,,,, NOTHING. So I went back here and read more about problems with LG stuff. I was going to order main panel, but then I find one recommendation by someone, He suggests to open washer and unplug all plugs from main panel. So I did it and "BAM" WASHER WORKED worked just like new again. So I thing that in most cases that is a solution to your problem. After few days I went even further and I use SURGE PROTECTION Same as you use when you plug your PC. I thing computer module in main board somehow crash. Just like windows ME :o)
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Posted on Jun 15, 2008
by:
DannytheMan
"Solution 5 worked for me!! THANKS GUEST. My machine stopped in the
middle of the cycle displaying the LE code. Unplugged it, drained the
gritty water from the little black hose (plug) in the lower left filter
housing, then cleaned and wiped the inside of the filter which unscrews
and VOILA! THANKS AGAIN"
After reading through 10 or 11 solution posts, I was convinced I would have to order the $20 sensor-not a problem from the money or mechanical standpoint, I've always serviced my appliances when I could get parts & svc. details. It was the waiting for shipping that troubled me, having a family of five with three sons.
Then I saw DannytheMan's post and told my wife, "there are two possible solutions, one will have it fixed tonight for free, the other will have it fixed in a couple of days for $20". It's fixed, tonight and for free! The filter was full of airsoft pellets that belong to my youngest son, small rubber bands that my oldest son uses in his beard and a couple of miscellaneous items.
I have also copied the photos, links and instructions from everyone for future reference. Thank you, everyone!
awesome. Awesome. AWESOME!!!
I purchased an LG WM2277HW off of craigslist for $120. Owner said it would not spin or wash. Unit was 4 to 5 years old and wife wanted a newer unit so he just bought her one and put the disfunctional unit up for sale on craigslist.
Not having an owner's manual I searched the internet and came to this blog. After reading the above post I realized that the filter could be clogged and not allowing the pump to drain, in which case the computer controller would not let the washer proceed into wash or spin mode... still waiting for tub to drain. So I pulled down the front flap/door as mentioned above, unscrewed the plug, and watched the water come gushing out (had the unit outside). The filter basket was so full of fiber fill from a disintegrated pillow that you couldn't even see the plastic basket. Just a solid mass of fiber fill.
Emptied the basket. Screwed the plug back in.
Wow! A perfectly functioning front load washer!
Thanks a million guys.
Michael
awesome. Awesome. AWESOME!!!
I purchased an LG WM2277HW off of craigslist for $120. Owner said it would not spin or wash. Unit was 4 to 5 years old and wife wanted a newer unit so he just bought her one and put the disfunctional unit up for sale on craigslist.
Not having an owner's manual I searched the internet and came to this blog. After reading the above post I realized that the filter could be clogged and not allowing the pump to drain, in which case the computer controller would not let the washer proceed into wash or spin mode... still waiting for tub to drain. So I pulled down the front flap/door as mentioned above, unscrewed the plug, and watched the water come gushing out (had the unit outside). The filter basket was so full of fiber fill from a disintegrated pillow that you couldn't even see the plastic basket. Just a solid mass of fiber fill.
Emptied the basket. Screwed the plug back in.
Wow! A perfectly functioning front load washer!
Thanks a million guys.
Michael
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LG TROMM WM2277HB (it shows LE) washer spins and makes a noise that never has made it will spin and then it sounds like it get stuck and it wont spin no more some one came to look at it and tells me that its the computer on the washer but i dont know if hes right or not can some one help me plz
I had the same problem, however I metered out the Sensor Assembly or the HALL sensor and it gave me the correct reading and according to the service manual they sugest to change the main board (PWD) if the readings are correct. Even though the sensor metered fine it was still the sensor that was faulty, my sugestion is to just change the sensor before buying the PWD.
I to had the dreaded "LE" error message and replaced the Hall sensor today. I also did an ohm check of the old sensor and compared it with the new. The pins 1 and 2, red and blue wires resectfully are actually the feed back to the board and a good sensor will have around 20 ohms resistance with the sensor out of the circuit. The bad sensor tested open.
I also checked the stator windings with the ohm meter and had 7.7 ohms across any of the three pins in any connection combination. If a combination tests open or a resistance higher than 30 ohms the stator needs to be replaced. I think this would be highly unlikely due to the design.
The Hall sensor feels the magnetic flux of the rotor magnets as they pass by and passes the pulse to the board to indicate rotation and speed information. If the boad sends power to the stator it expects to receive pulses back from the sensor. If no pulse is seen when expected you get the dreaded "LE" error. This process keeps the rotor safe buy turning off the power to the rotor.
I hope this information helps someone fix their problem as the previous information held me.
I too had the problem described. After reading the responses on this website I contacted Sears Parts and ordered the Hall Sensor. It came in three days and we replaced the sensor today. It is operating perfectly now! Thank you to all who wrote great troubleshooting and repair information...it was invaluable and much appreciated! Here's to those of us who love to fix things!
This site and everyone who posted solutions are awesome! I cleaned my recirculating outlet as javawing suggested (didn't even notice that it was stopped up), and replaced the sensor assembly as suggested by profylevy, chem-prof, wolfster, etc., and my 6-year-old WM2277HW is back up and running like normal after suffering from the infamous no-spin LE error problem.
Profylevy's step-by-step, along with discgolfdc's suggestion for a ratchet with 17mm and 10mm sockets, were right on -- except that I found myself resorting to using one of those 4-way lug wrenches (that you use to change out a flat tire) to get out the big center bolt holding the rotor in place. (The lug wrench used in conjunction with someone holding the drum still was the only thing that gave me enough force to loosen that thing. LG really put those screws and bolts on tight!)
I'm a little disappointed that LG made a product that failed for so many people in such a short time (as evidenced by the number of posts on this page). But on the other hand, the fix was relatively simple, and my machine was one of the first front loaders of this kind that I saw hit the stores -- so maybe it had to be expected that it wouldn't be perfect.
Anyway thanks to everyone who posted. I'm hoping this fix lets my wachine machine keep on going another 6 years or more.
I had the LE code appear occasionally but if I restarted the wash cycle it would then work fine, until the other day. The washer refused to move the drum to spin out, I could hear some noises then it would time out and display the error. Tried restarting, unplugging, different cycles, etc. Then I tried Solution #5 (it's easy and free), the recirculating outlet tube was clogged up. The washer has been working fine for 2 days now.
I had the verysame problem, until Ifound this site. Great info solved my problem. Tried to order part from local repair shop, the man said he was not alowed to resell parts from lg. But gave me their# in ontario 1-866-256-8897 the service girl was very pleasant and helpful, Put on hold for maybe a minuit, asked for my info and shipped that day. Recieved the next afternoon by courier 20 min total remove and replace. works like new ;) 20.94 part's, 9.99 shipping. Saved probably $400 on service. One place said junk it, itwould be cheaper to buy a new one. Ha HA
Had the same problem with 5 years old LG TROMM WM2677H*M washing machine. Called LG PARTS CANADA office at 1-866-256-8897 and ordered HALL SENSOR pt.#6501KW2001A.
Easy to replace and cheap to buy ($35) delivered.
Thanks all of you for saving me a tone of money.
Replacing the sensor worked! We had the same LE error problem (not spinning in one direction & shutting off after 3 minutes) and read the forums, ordered the part & had it installed in 15 minutes. Washer appears to be working fine.
I sure wish there was a way to take something apart and clean out whatever is making the washer smell. I have taken to removing the water filter and letting the last bit of water drain out of the machine after using it -- maybe this will help.
But I'd really like to get in there and CLEAN whatever is in there and making the exiting water smell like dead animals.
I'm sure it could be any of these solutions but gmwestrup is correct. I replaced the sensor twice and the whole stator once. Still got the LE. I just now took his advice and unplugged all the connections from the whole pcb unit. Put it all back together and now it works. I've tried before to simply unplug it from the wall (even for hours) and that didnt work.
We have the 2075 LG TROMM Washer. It also had this LE error. The sensor above fixed the problem!
Thanks for the information!
Wolfster, thank you thank you thank you!!! I tried the cleaning and unplugging, and I was still getting the grinding noise and LE code. I ordered the part, skeptical that it would fix the grinding noise, but IT DID! My washer is now fixed for only $26 instead of a $65 service call (minimum).
I have a WM1815CS Model. I had a LE Error post on the digital display. I removed the filter located on the lower left hand corner and hoses inside and cleaned all areas of residual soap. I unplugged the power and waited approximately 10 minutes. I plugged the machine back in and voila!!! Everything seems to be working fine.
In the past, I was using regular detergent. I now use the High Efficiency Detergent. The problem has yet to reoccur. I would also like to suggest using distilled vinegar and pour it into the drum. Run a few cycles on the hottest temperature. This should work as a good solution to eradicate the soap build up.
I have the WM2277HW and it did the LE thing the other day. The wife had a single blanket running that unbalanced the machine. The only difference in my situation was that the washer was giving off a funky smell. It wasn't quite the burned up motor smell or even a toasted semiconductor smell. I couldn't figure out what it may have came from. The stator measured 7.4 ohms across any of the terminals. The spec resistance should be anywhere from 5 to 15 ohms according to the data that came with the replacement stator. I wanted to save time and effort so I purchased the stator (with hall sensor attached) and the main PWB controller board from MCM electronics. After swapping out the stator (with new sensor) the machine is running just fine. I'll keep the replacement PWB controller just in case.....
A suggestion on reinstalling the rotor. Line up the "teeth" of the shaft and the rotor. you need only to start the rotor on the shaft. Insert the 17mm bolt into the shaft, hold it with a box end wrench then spin the rotor by hand. This will pull the rotor onto the shaft without any grief.
Part numbers for the WM2277HW:
Main PWB 6871ER1003C (sticker directly on the board)
Stator 4417FA1994G
Sensor 6501KW2002A (sticker on the sensor)
Fault code"le" is motor overload problem.IE motor stator is not communicating with control panel.remedy is to have motor stator replaced.make sure new stator has motor positioning sensor attached
Hello &
Welcome to FixYa
LE error in your LG front load washer is displayed
when either the motor is not working or the control board thinks that the motor
is locked up. A Hall effect sensor is used in these washer which monitors the
speed and direction of the motor and then forwards this information to the
control board. Hope you understand by now that this LE error is displayed when
their is an issue with the motor or when the hall effect sensor sends wrong
signal to the control. Conclusion is you'll have to check both motor and hall
sesor and replace the part# that is bad, usually I have seen the sensor going
bad. Please get back to me if you have any other questions.
Kevin
Hello &
Welcome to FixYa
LE error in your LG front load washer is displayed
when either the motor is not working or the control board thinks that the motor
is locked up. A Hall effect sensor is used in these washer which monitors the
speed and direction of the motor and then forwards this information to the
control board. Hope you understand by now that this LE error is displayed when
their is an issue with the motor or when the hall effect sensor sends wrong
signal to the control. Conclusion is you'll have to check both motor and hall
sesor and replace the part# that is bad, usually I have seen the sensor going
bad. Please get back to me if you have any other questions.
Kevin
62,490 views
Usually answered in minutes!
wash starts, somewhere in the process it stops, LE code is displayed, water remains in the washer.
I have the same problem with my LG Tromm WM2277HB. It happens occasionally. I will start a cycle and after a minute it will stop and display the LE code. Usually it has either fixed itself after a rest, or it corrects after I do the old unplug it/plug it back in trick. Thanks for the info wolfster, it may come to replacing hte sensor assembly one day. How do I get to the sensor assembly? The exploded view does not tell you what the parts are so I don't know what peice I should be getting at.
Will the same sensor above (wolfster) work
for the LG WM3632HW combo washer/dryer? I've been getting the same LE
error as you describe. It sounds like it is the position sensor, but I
want to make sure its the same part number. Thanks!
I have the same problem. It wants to go one way, and there is a slight buzzing sound that occurs when it wants to go the other way(the drum) and eventually the unit ends up displaying the LE code.
Problem in error LE, no rspin. Of pins 3?
Just received and installed the $30 (incl shipping and tax) part. Machine is working as expected now.
Once the washer gets to the rinse cycle it makes a mechanical noise like it is functioning. However, the drum stays still and after 10 minutes the washer stops and displays an LE message.
When I run the QC test it does not spin in either direction. I hear noise from around the water pump during the test.
I replaced the sensor assembly and the Main PWB.
I don't what else to do.
My Tromm (3 years old as well) proceeded far enough to get the clothes partially wet before displaying the LE error. Â I reset and then I got the buzzing noise described by others before again displaying the LE error. Â Has Tromm figured out that this is a consistent problem with this part yet?
I have this LG Tromm for 5 1/2 years and out of waranty. I have the same problem when it spin you hear the grinding noise and smells like burning metal.
Called the LG service and they told me that I might spend around $450.00 for parts and labor.
So I decided to fix it my self and found out that the bearing in the outer drum is already worn out that causes to loosen the alignment of the motor assembly.The disalignment causes the magnet in the rotor assembly to grained to the stator until one of the magnet crack and break that causes the motor not to run. I tried to take off the bearing out of the outer drum to change it but I need a guide to do this. Please advise.
You can get the parts from this site.
http://www.repairclinic.com/SmartSearch/...
I had the same issue. LE error, drum wouldn't spin counter-clockwise and made a horrible grinding sound. The instructions by profylevy, chem-prof, wolfster were very concise and helpful. $28 later for the part and about 30 minutes later, I have a working washing machine again, YAY! It was quiet simple, I did it myself and the only help I had was my husband held the drum so I could get the main bolt off the motor. I highly recommend trying this out, it was a very simple fix.
LE what dose that mean?
[email protected]
I just ran across the same problem with my LG WM2277HW and followed the solution instructions from chem-prof and others in this thread and it fixed it!!! I am a computer guy not a handy man, it takes me 4 hours to put up a ceiling fan .. lol and this only took me 30 minutes to fix once I got the part. Thanks to all who posted the solution to this it most likely saved me $100 easy.
Exactly the same problem, customer service said to unplug for 30 minutes, plug back in go to "No Spin", run that cycle (drains water out), take any clothes out, go to Rinse/Spin cycle run that cycle and do this back and forth until it starts to work. They say it's due to excessive suds, but I don't see any suds! HELP!
I have the same problem. LE washer only 1.5 years old. LE sucks!!
THANK YOU for the post by profylevy & chem-prof!! We had the same problem, my husband read these posts, followed the directions and our problem was solved for $28 (part & shipping) The repair took about 40 minutes, once the part arrived (a few days) but we saved hundreds of dollars. THANK YOU!
Ditto here, I'd kick off a wash cycle and the drum would fill, spin both ways to do the wash, but wouldn't trip over to do the drain/spin cycle.
Ordered up the HALL Effect part from Sears Parts, they had it to me in 3 days! Pulled the back off, and unscrewed the Big bolt, took the cover off, Unbolted the stator (the heavy round thing with all the wires), unscrewed a couple more wires, unplugged and replaced the sensor.
Put it all back together and voila, I'm washing again!
Some have mentioned that loosening the large bolt is difficult without somelse holding the drum. I took a large flat blade screw driver, along with the socket wrench, and lined 'em with the slots in the cover. Put the screwdriver blade in a slot, and held the drum with one hand, and pushed down to crack the bolt loose. Once it was even just 1/4 turn loose, the rest was easy. Tightening back up was just the reverse..although I didn't need to use much pressure with the screwdrive to snug up the bolt. I HIGHLY recommend you use a socket wrench on that bolt and the 6 stator bolts. Don't forget to pretend the stator needs equal pressure, so hand tighten those bolts, then use a star pattern to tighten them up with the socket wrench. Just like when you do the spare tire!
In and out in 20 minutes. I was surprised by the simplicity of the insides...the motor is simple with the direct drive thing going on, and the rest was equally easy. My front Panel buttons are sticking and take 4 or 5 presses sometimes--sounds like a display board replacement. I'll tackle that one too one of these days!
I had the same problem, replaced the Hall Sensor and it fixed the washer for about 4 days then the LE error returned.... Do i need to replace the whole Stator??
it is the same where can i fine the
LE error
"LG Tromm WM2277HW will not spin under load. No LE error. Replaced the Hall sensor and still having the same problem. What else could be wrong. It will spin when going thru Qc checks. Looks like it is rotor is not engaging or slipping? " Stator ohms out OK....Help
MY WASHER WONT SPIN
Our LG Washing Machine (WM1814CW) had the same issue. One fine morning, it just made a strange metallic hum and the drum would not rotate (it seemed to attempt, but fail to rotate). The display would show LE after a few minutes of humming. Unplugging and plugging back in wouldn't work. Manually rotating the drum didn't do any good either.
After reading this helpful site, we ordered the Hall Sensor, and followed the instructions to change it - took about 1.5 hours to change it. Running the machine on a Quick cycle now, and it seems to be going fine so far!
I just have to say thanks for the information to all that posted. I've always been one to try and fix things myself. Old technology is a lot easier to diagnose. I thought I would take a chance buy the $20.00 sensor, and it worked. Disassembly was 30 min, reassembly 10 minutes. One tip, to loosen the big centre bolt. I used a rachet, and just gave the handle a sharp tap with a pair of pliers to break it loose. I also appreciated the tips on cleaning the water recycling line.
Thanks from DeWinton Alberta
I read all related posts on this issue as I had same LE error on my LG TROMM WM2677WBN. I decided to call Sears Canada part line and order the 6501KW2002A for $23 including tax on a gamble as if this didnt fix issue I would probably get a new washer. I followed the simple instructions posted below to remove back panel and rotor cover and it only took my 20 minutes! Works great now! Thanks all!
Sensor switch wprled for me like a charm, thanks all
Have had this washer and dryer for 6 years and it is amazing. Not one issue other than adjusting the legs every few years on the washing machine. It is very quiet and my clothes are always super clean, use a lot less soap, the dryer is insanely good - I will agree here and there I need to clean the lint area but I find that is the case with most dryers I have had. I don't recommend on a front loader to do very heavy water soaked items on a high spion spped - I take those to a laundramat a few times a year. My only wish is that some day I'll be able to afford to buy the latest set but the high end machines are now over 3K!!
Wife beating on me (verbally), just ordered the part, thanks for the advise. I will follow up with outcome.
Yellowtinker and Brad59. I have the same wash machine. There is a small door located below the door where clothes are loaded. It holds a filter and drain tube. Unplug the drain tube until all the water runs out into a bucket., then unscrew the filter. If there is debris in the filter remove it. This will help water drain out and keep the washer in balance.
smoke when opened
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