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I keep getting off line when I try to install canon pixma mx320 printer on compaq nc6000 using usb connection.

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  • Shally71 Jul 15, 2009

    I am so lost and cannot find you.

  • Shally71 Jul 15, 2009

    I am still lost and cannot find you.

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2 Answers

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  • Master
  • 7,191 Answers

Hi,
Please provide us with more information like: the operating system of the PC, whether you are connection to the internet via USB port or ethernet port. This will help us to assist you better.

Thanks.

Posted on Jul 16, 2009

  • AliTech110
    AliTech110 Jul 16, 2009

    Hi Shally71,



    We have not received further feedback or additional details of the printer problem from you. As per your earlier, very short description of the problem, we comprehend that the printer is shown as "offline" in your PC. To resolve this problem:



    1) Check the connection from the printer to computer once again to make sure that it is securely attached.



    2) Make sure that this printer is set to as the default printer in system.



    3) Check whether the printer icon is displayed in the printer folder or not. If it is visible, right-click on the printer icon, and click to select "Use Printer Online" in the menu which comes up.



    Hope this solves your problem. Thanks and All the best.

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  • Master
  • 3,230 Answers

Hi there,

First of all you check the cable, try connecting it with new cable.
than check it with some other USB port or better try connecting it to some other computer USB port.

Let me know what happen...
post further comments for more information.

Good Luck!!
Thanks

Posted on Jul 15, 2009

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