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LCD Display on the handset




By Nowinozal on Nov 17, 2007

" "
The phone comes on but the display screen does not seem to function any more - it just turned off and won't now come back on rendering the phone useless.
Comments:

Nov 20, 2007

- It's a Motorola Razr V3i and cost $149 three months ago. Inexplicably, it has started working again after two days on charge and is still going as I type - could it all be a battery/charging lead problem?

Same Problem

Apr 27, 2009

-   I just hooked everything up and the display is grey and almost impossible to see who's calling.

Stupid me, this is my second one - had the same problem with the first but thought it was defective.-   andykobe

Feb 13, 2009

-   I have a GE Digital 5.8 GHZ and same thing happened little over a year old and both phone displays are now missing half the information all sort of pixalated, don't think this is a repair issue seems to be a defect issue -   cinnymint

Dec 25, 2008

-   I've had the phone for about 7 days and the same thing happened. It worked pretty good, a couple of times colored stripes appeared instead of the photos. I unplugged the phone and plugged it back in and it was fine. But now, nothing - the phone works, it is charging - indicated by the green 'charging' light, but no pictures and of course, no access to any type of menu to allow me a chance to try to reset in any way.

It was great while it worked - I have the box, guess it is going back!-   marmar99

Jan 26, 2008

-   PHONE WORKED FINE FOR ABOUT ONE WEEK THEN PHONE NO 2 LOST THE DISPLAY. A WEEK LATER PHONE NO 1 LOST ITS DISPLAY. CONTACTED PANASONICS HOT LINE FOR SERVICE INFO/. AND HELD ON LINE FOR OVER 15 MIN. WITH NO ONE ANSWERING.-   Guest

Solution #1

posted on Nov 18, 2007
Somewhat Helpful)

Priority1

Rank: Wiz 
Rating: 84%, 312 votes
It is unlikely anyone could help you solve this problem over email but it is impossible without more information. The make and model of the phone would be very important. If your phone has a common problem with the LCD that could be easily fixed we would need to know what type of phone it is.

With what I know so far, unless your phone is worth spending $75 or more repairing it then it is a throw away item. Most likely the LCD would need to be replaced at a cost of $10 to $40 plus shipping, labor, etc... Worse yet, MOST LCDs are just not available.
Comments:

Nov 20, 2007

- Well, I doubt it's a charging problem unless the phone did not turn on at all. It sounds like an intermittent problem.... it wouldn't surprise me much if it never happened again but chances are it will. If this phone is under any sort of warranty I would try to duplicate the problem and send it in for repair. If you can duplicate the problem it will most likely only get worse over time and the problem could be in the LCD itself, LCD connector of LCD driver IC, etc.. so simply replacing the LCD would not necessarily solve the issue. Usually heat and humidity changes will bring out an intermittent problem like this. You could try putting the phone in the fridge or heating it with the low setting on a hair dryer. Small amounts of vibration can also have some results. Sometimes vibration increases an intermittent problem, sometimes it makes them go away temporarily.
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