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I have a GE Hotpoint Side by Side refrigerator Model #HSM25GFRA SA and have a problem with the water dispenser. I've switched out the filter with two new ones but still have the same problem - no water comes out. However, my ice dispenser is working just fine. What should I do?

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Alot of the GE refrigerators have problems like this. You either need to replace water valve on the back because one of the valves has stopped working OR the tube in the door has frozen and the door will need to be replaced. The best way to tell is remove the hinge cap on the bottom hinge and disconnect the little adapter put a towel down there and then trigger the water dispenser. If water comes out, the tube is frozen in the door. If not, replace the valve.

Posted on Jul 15, 2009

  • jesexton45
    jesexton45 Mar 27, 2013

    Thank you for the info. I believe that the Ice despenser fills from the back, we can get water out of the door.

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I have a GE Hot Point refrigerator Mod# GSX24GRXA side freezer.
It would put water in the ice dispenser then a few minutes later it would do it again to where it would over flow.
I shut it off and cleaned out the ice and now it wont pump water up to the ice dispenser but it will still dispense water out of the door.
any ideas?

Posted on Mar 27, 2013

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If the water is frozen in the door (test as AppKing recommends) then there is a simple fix for it. GE has released a water line heater that keeps it from freezing. It is only $30 and fairly easy to install. More info here.

Posted on Dec 13, 2010

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Posted on Jan 02, 2017

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SOURCE: I have a Hotpoint side by side refrigerator, model

probably the water solenoid. it will be in the back lower area. follow the tubing to the vavle

Posted on Aug 08, 2009

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