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When we connect the computer to the router and the router to the internet we loose internet and email I have talked with roadrunner support and they are pointing to the router as the problem

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Call your service provider

Posted on Jul 16, 2009

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I have Roadrunner toolbar on Firefox. My roadrunner email opens IE instead of Firefox, and Firefox is set as my default browser


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Last time I checked Roadrunner required you to have them set up the router. However, you should have an existing router from Roadrunner all set up. If you connect your other router which has the wireless capabilities to that then you will be able to use your wireless. Otherwise you will need to call Roadrunner and have them do some configuration on your device.

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Can i connect a 2wire 2701hg-b with roadrunner cable internet ? I had the 2wire dsl with at&t but recently disconnected the service


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My Roadrunner Modem works fine when connected to an individual computer. When connected through my netgear modem I cannot get an internet connection on any computer wired directly to the router


does the modem worked fine with ANY computer connected directly to it, or just ONE computer connected to it?

did you have to install a connection program on one of your computers when you first installed the modem?

do you have an account name and password from your internet service provider, which is required to connect?

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