Question about Maytag Neptune MAH9700 Front Load Washer

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Stops mid-cycle, does not drain, displays nd error code?

My Neptune keeps stopping mid cycle, it does not drain, and displays nd error code! Please Help!

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Hello.
That code is telling you that the unit is draining to slow. After 15 minutes it is not below the low water level and will not spin out. The best repair for this is to replaced the pump on your unit.

Posted on Jul 15, 2009

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Mine was plugged completly with a nickel (5 cent piece) stuck in outflow pipe

Posted on Apr 02, 2013

  • larry petrushak Apr 02, 2013

    nickel was in the pump.

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May tag Neptune showing codes


Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).

Apr 03, 2011 | Maytag Dryers

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Someone put some heavy things in it and it stopped mid-cycle. We removed the heavy objects, and then attempted to drain the leftover water by putting it on "rinse and spin." It never really...


The ND error code on a digital Neptune front load washer. The ND code means 'No Drain' and it is probably just something caught in the pump. Sometimes this is a early sign of the pump going out or a control board issue.

Nov 23, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Wont cycle get ND error message


The ND code means 'No Drain' and it is probably just something caught in the pump. I’ve seen where a coin can get in there and keep the pump from starting.

Some other items known to stop a Neptune pump: Rubber backing from a rug, rubber bands, bobbie pin, lens from a flashlight, tooth pick and a bra wire. Maybe you had something different in your pump? If so, please comment with what you discovered in your pump...

If you have a floor drain you should be able to drop the discharge hose to the floor and let gravity pull the water out so you can take the pump out and get a good look at it.

Sep 02, 2010 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

Stopped with a load and water displayed a code of nd


Hi,
When error code "nd " flashes remove water pump, check for thongs, baby socks and sometimes hair pins or even screws can obstruct the water pump.
Simply remove the pump and remove the obstruction that is keeping it from draining. This will fix your problem.


Thank you !!

Jul 20, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

What does "nd" mean on my neptune washer


Hello tana_carney4,

Your in the FAV6800AW forum so I’ll assume your machine type is a FAV6800AW or FAV9800AW. I’m an owner of the FAV6800AW with some hands on experience with the machine.

The ND error code equals No Drain. The microprocessor on the Control Board keeps track of the time needed to receive a Low/Mid Level fill indication from the pressure switch at the start of a tub drain cycle. If that time elapses and the pressure switch is signaling that the tub has watering remaining then you trigger the ND error code. Is the tub empty or is there standing water in the tub with the ND error code?

If the wash tub is empty and you fail out of the wash cycle with the ND error code then I feel you have pressure switch failure, the pressure switch is signaling the Control Board incorrectly. We need to go into Service Mode “Board Input Test “ and check if the pressure switch is signaling a -1 with an empty tub (no water). If rhe pressure is signaling a -1 with an empty tub then the pressure switch is false signaling “Stuck Pressure Switch” you will error out in the wash cycle with the ND error code and the Pressure Switch will have to be replaced.

If the wash tub has standing water in the tub with a ND error code to the console we need to check for a failed drain motor, a drain pump impeller jam/clog. We would go into Service Mode turn the drain pump and listen. Do we hear the drain pump turn on? If so will it pump out 5 gallons of water in about 25 seconds or less as my working FAV6800AW will do? Further troubleshooting will require a DVM to verify that 120VAC is applied to the drain pump, If we have 120VAC at the drain pump motor connections and we don’t hear it turn on we would need to remove the drain pump and check for failed motor or jammed impeller. If the drain pump turns on but we have slow drain out of the drain pump we could would need to remove the drain line from the Sump Cap to the inlet of the drain pump and check for restrictions and possible impeller damage to the drain pump.

The question is do you just want know what the ND error code is?

Do you want to DIY the repair? If not then it would be time to call in a repair service.

Here is the FAV6800A/ FAV9800A Service Manual link.

If your machine type is not a FAV6800AW or FAV9800AW then please disregard my post.

Rich aka dh1200s

Nov 18, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Start the wash . Lets say quick wash . error nd


HiYa ngateley



"nd" refers to a No Drain issue . check for restriction in pump assy, restricted drain hose loose wire at pump, bad pump.

please leave a solved rating before you sign off.

Mar 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Nd error essage


nd= no drain. loud buzzing noise sounds like something stuck in pump assy.remove the door(2screws) adn other 2 screws oppisite side, and hte front panel comes off giving you acess to the drain pump, pull the hoses and look for the obstruction

Mar 14, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Washer will not spin; displays nd error


(nd) stands for no drain check the pump,and drain hose
for clogs

Dec 24, 2007 | Maytag Neptune MAH5500B Front Load Washer

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