Error messages help (and assuming Windows OS), but maybe this will make it work:
try right-clicking on the installer and run-as administrator (or something to that effect)
if that doesn't work, right-click on the installer and select Properties, then in the Compatibility tab, check the box to run it as WinXP, and OK and re-run installer (and try also as-admin)
I’m happy to assist further over the phone at https://www.6ya.com/expert/shunter_ccf54e0913bd0501
SOURCE: I have Quest dsl what is to come with virus protection .
Go to http://free.avg.com/ and download the free version of AVG
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