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When I replace my color cartridge, the printer reads Right Cartridge Missing

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The best option for this is to first check the printer back with the old ink cartridge. If the printer recognizes the old one it means that the new one is faulty. If not then clean the circuit unit which connects to the cartridge and printer then try it again else the carrier which moves the cartridges needs to be replaced or the printer replacement will be the best option

Posted on Jul 15, 2009

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Posted on Jan 02, 2017

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1 Answer

Where is the ink cartridge located in the printer


Hi,
Replace print cartridges that show any of the following symptoms:
  • Print is faded, is missing, or has missing streaks.
  • Printed colors are different than expected. This usually occurs when one or more ink colors are empty.
  • Print cartridge error messages that cannot be resolved appear on the front panel display.

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I just installed two refilled lexmark cartridges color and black yet printer is reading black cartridge missing and color cartridge missing. I am unable to print


Refilled cartridges become unreliable and can damage your printer - you will need to try an original Lexmark cartridge before considering replacing your printer.

Sep 05, 2011 | Lexmark Z2300 InkJet Printer

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HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Office Equipment & Supplies

1 Answer

I am getting the following error message: Black/photo cartridge missing


Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 5 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 5 color cartridge.

Close the printer. It should print an alignment page. Any error messages?

Black cartridge = black side(left side) color cartridge = color side(right side)

Photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

If these ink cartridges are new, then take them to the place of purchase for a refund or replacements. If they're old, then try purchasing a new Dell Series 5 ink cartridge.


Rick

Mar 06, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

Problem with replacing color ink cart. #5


Is it the right Cartridge you are trying to install please check and then check if the sensors are working.

Mar 31, 2009 | Lexmark X2600 InkJet Printer

1 Answer

States ''missing right ink cartridge''


take the colour cartridge out, clean the printer were the ink goes through with a damp cloth then replace cartridge push down firmly about 5/6 times as though you are doing compressions

Nov 21, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Ink cartridge missing


you can tell me plz which printer use u .......i hope u use both color & black ink cartridge.....go to printer
setup .......???????if your black ink empty you change your near pc Or printer vender........

Oct 16, 2008 | Lexmark X2500 All-In-One Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

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    Changed printer cartridge, color is not right on printed material


    Remove the cartridge and blot the printhead on a damp tissue. A working tri-color cartridge would have a stripe of cyan, yellow and magenta on the tissue.

    If one or more of these are missing you will not get proper colors from the printer. If your printer has a "prime" function this may recover a missing color. If not you will probably need to get a replacement.

    Please provide details of the printer model for further suggestions.

    Regards,
    Bob Headrick, MS MVP Printing/Imaging


    Jun 03, 2008 | Lexmark Office Equipment & Supplies

    1 Answer

    Lexark X7350


    If the contacts are different, then you may have bought a damaged cartridge, or just simply the wrong cartridge and this would explain why your printer cannot recognise the cartridge. Make sure you bought the same number Lexmark cartridge as the old one. Return it to the store as a damaged cartridge if it is the exact same cartridge. Lexmark would not change the design of a working cartridge to exclude customers from using a printer.

    Sep 07, 2007 | Lexmark X7350 All-In-One InkJet Printer

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