Question about Apple iPod MA446LL/A MP3 Player

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Syncing iPod with iTunes, infamous (-69) problem

My iPod started to freeze, so I thought I'd restore it to make it all easy. That went fine, when it was going to transfer iTunes song to my iPod, it stopped at around 800mb, telling me it couldn't transfer any more, because of a (-69) problem. I've tried deleting files it stopped at, because of fear of a corrupt file. I can't transfer song individually either, it just stops and tells me the same problem. Sometimes when I plug it in, iTunes tells me the iPod couldn't be recognized and might have to be restored. Please help me =( I'm going on holiday in 6 days and can't stand the thought of being without music!
Thanks!

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This error occurs when iTunes tries to send files to your iPod, but a file (or files) is unusable (something is wrong with it).
To figure out which file (or files) is causing the error, update to the latest version of iTunes and then do this:

  1. Control-click (Mac) or right-click (Windows) on your iPod icon in the iTunes Source pane, then choose Sync Songs from the shortcut menu.
  2. Watchthe display at the top of the iTunes window while your iPod is beingupdated. The name of the problematic file should appear in the displayright before the error appears. Then remove the bad file from the listof songs to be synced to your iPod.
  3. Select the iPod in the iTunes Source pane.
  4. Click the Settings tab.
  5. Selectthe "Only sync checked items" checkbox (please note that this checkboxis only available for an iPod configured to update automatically).
  6. Selectthe appropriate item under Library in the sidebar and find the bad filein the list. (For example, if the file in question was a song you wouldselect Music in the iTunes Source pane. If it were a video you wouldselect Movies or TV Shows in the sidebar.)
  7. Deselect the checkbox next to the file name.
  8. Repeatsteps 1 and 2 to update your iPod. If you have multiple problematicfiles in your iTunes library, you may need to repeat the other steps toremove them too.
To prevent future issues, you should delete the unusable files from your iTunes library, then restore them from a backup or reimport them from a CD.
If you're not able to isolate to any single file or if another iPodworks with the same songs, then disconnect any other devices connectedto USB or FireWire and try again. If the issue continues, then then tryresetting your iPod. If the issue continues, then restore your iPod.

Posted on Jul 16, 2009

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2 Answers

I am trying trying to sync my ipod and i keep getting a -69 error


Thank you for contacting Fixya Support, I am glad to assist.

An -69 error with an iPod occurs when iTunes sends a file or few files to your iPod, which may be corrupted and therefore unusable.

In order to remedy this issue, it is advisable to run the latest iTunes update and per this link directly from Apple Support which address this issue, try the steps provided in this support link below:

iTunes -69 error when syncing with iPod

Follow the steps listed in this Apple article and you should be able to regain access to syncing your iPod in iTunes, whether on a Mac or PC, without further issue.

Let me know if this helps.

Regards,

-Mactechtrainer


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Ipod stutters and stops downloading youtube


Start by syncing your iPod with your computer. When you do this, the iPod management screen will appear. Midway down that screen there's a button that reads "Restore." Click the restore button. This begins the process of restoring the iPod to its factory settings. After you click the restore button, iTunes will ask you to confirm that you really want to do this. If your iPod content is backed up, go ahead. The iPod restore process includes iTunes downloading and installing iPod software and bug fixes. You will see a window that looks like this. Follow the onscreen instructions. **On a Mac, you will be asked to enter your computer?s password. On Windows, the installation will just proceed. As iTunes restores the iPod, you will see a progress bar. After the restoration process has completed, iTunes will pop up a window letting you know that it?s done. Now you?ve got an empty, freshly formatted iPod. Now you can sync the iPod with your computer and download your iTunes library again.

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IPOD NANO SONGS ARENT WORKING!!!


Test the songs that are not playing on the iPod in iTunes and see if the original file is still playable on iTunes if the song still plays re-sync your iPod could be when iTunes copied the song it must have failed or timed out, if that fails re-syncing try restoring you iPod Nano i have had this problem before and I just re-synced and it worked fine!

Aug 26, 2009 | Apple iPod nano

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It is locked up


Maybe i shud start by explaining why most Ipods freeze or crash. When you unplug you ipod improperly this may and usually causes the itunes software to crush and stop functioning. The softwares corrupts and cant function. So you probably cant enjoy ua music.
With the viruses in your computer its easily to infect your ipod since ipod is a mass storage device also. Some viruses have a way of freezing the itunes software.

When it comes to restoring your ipod you need a computer that is not infected with viruses. you need to format your ipod if it cant be restored directly from the internet. After the ipod is completely formated which means you have done away with the viruses/all the songs you can restore it with itunes.

But there is also a way of recovering songs from your ipod before formating or restoring since if you format you get to loose all ua files without recovering them.

But the biggest problem is when your ipod is not even recognized by your computer. But if your computer can recognize your ipod as a mass storage even if its not syncing your music, there is a possibility restore it to normacy. The only rist is loosing all your data, but with an expert you dont have to loose anything.

Jun 02, 2009 | Apple iPod classic MP3 Player

1 Answer

Error 69 on 30gB ipod video


Unfortunately whoever first started telling people that their files are bad and they need to delete it from the iPod is just wrong. Here's how you REALLY fix it: Restore your ipod, making sure to place it in disk mode. Wait for the ipod to sync, and when it starts freezing on a song, rapidly tap or hold play/pause until it starts syncing again. Your iPod isn't timed correctly with the computer and that's that's the reason for the error. pressing play will kick the iPod in the *** and make it line up with the process on your PC. You're all welcome in advance.

Apr 23, 2009 | Apple iPod MA446LL/A MP3 Player

1 Answer

160G problem


When you try to sync files to any iPod in iTunes on a Mac or Windows computer, you might see the following -69 error message:
"Attempting to copy to the disk failed. An unknown error occurred (-69)"This error occurs when iTunes tries to send files to your iPod, but a file (or files) is unusable (something is wrong with it).


To figure out which file (or files) is causing the error, update to the latest version of iTunes and then do this:
  1. Control-click (Mac) or right-click (Windows) on your iPod icon in the iTunes Source pane, then choose Sync Songs from the shortcut menu.
  2. Watch the display at the top of the iTunes window while your iPod is being updated. The name of the problematic file should appear in the display right before the error appears.Then remove the bad file from the list of songs to be synced to your iPod:
  3. Select the iPod in the iTunes Source pane.
  4. Click the Settings tab.
  5. Select the "Only sync checked items" checkbox (please note that this checkbox is only available for an iPod configured to update automatically).
  6. Select the appropriate item under Library in the sidebar and find the bad file in the list. (For example, if the file in question was a song you would select Music in the iTunes Source pane. If it were a video you would select Movies or TV Shows in the sidebar.)
  7. Deselect the checkbox next to the file name.
  8. Repeat steps 1 and 2 to update your iPod. If you have multiple problematic files in your iTunes library, you may need to repeat the other steps to remove them too.
To prevent future issues, you should delete the unusable files from your iTunes library, then restore them from a backup or reimport them from a CD.


If you're not able to isolate to any single file or if another iPod works with the same songs, then disconnect any other devices connected to USB or FireWire and try again. If the issue continues, then then try resetting your iPod. If the issue continues, then restore your iPod.

Dec 08, 2008 | Microsoft Windows Vista Home Premium with...

2 Answers

Error-69 with iTunes


Summary When you try to sync files to any iPod in iTunes on a Mac or Windows computer, you might see the following -69 error message:
"Attempting to copy to the disk failed. An unknown error occurred (-69)" Products Affected iTunes, iPod
This error occurs when iTunes tries to send files to your iPod, but a file (or files) is unusable (something is wrong with it).
To figure out which file (or files) is causing the error, update to the latest version of iTunes and then do this:
  1. Control-click (Mac) or right-click (Windows) on your iPod icon in the iTunes Source pane, then choose Sync Songs from the shortcut menu.
  2. Watch the display at the top of the iTunes window while your iPod is being updated. The name of the problematic file should appear in the display right before the error appears. Then remove the bad file from the list of songs to be synced to your iPod.
  3. Select the iPod in the iTunes Source pane.
  4. Click the Settings tab.
  5. Select the "Only sync checked items" checkbox (please note that this checkbox is only available for an iPod configured to update automatically).
  6. Select the appropriate item under Library in the sidebar and find the bad file in the list. (For example, if the file in question was a song you would select Music in the iTunes Source pane. If it were a video you would select Movies or TV Shows in the sidebar.)
  7. Deselect the checkbox next to the file name.
  8. Repeat steps 1 and 2 to update your iPod. If you have multiple problematic files in your iTunes library, you may need to repeat the other steps to remove them too.
To prevent future issues, you should delete the unusable files from your iTunes library, then restore them from a backup or reimport them from a CD.
If you're not able to isolate to any single file or if another iPod works with the same songs, then disconnect any other devices connected to USB or FireWire and try again. If the issue continues, then then try resetting your iPod. If the issue continues, then restore your iPod.

~~~~~~~~~
Cyber kaka
~~~~~~~~~

Dec 08, 2008 | Microsoft Windows Vista Home Premium with...

1 Answer

Ipod Sync Freeze


look your computer might have trouble remembering that many songs or your ipod is rejecting it

May 10, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

My black ipod 2nd generation is not recognized by itunes and my computer!!


maybe reinstalling itunes might help and resetting the ipod

Apr 20, 2008 | Apple iPod nano

1 Answer

60 gb ipod photo sync issues! =(


I don't believe its a File Problem, My lads Ipod has the same error -69 and will not sync, However it will also not sync on my Itunes which syncs fine with my 30gb IPOD and my Ipod also syncs fine on his computer.

So can't see where the file problem could be...

I know this doesn't help but there seems to be so many people looking in the wrong place (In my opinion)

Oct 15, 2007 | Audio Players & Recorders

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