Question about HP Photosmart C7180 All-In-One InkJet Printer

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Hp photosmart C7280 unable to communicate with scanning software

Hi - my HP photosmart C7280 all in one printer will no longer scan. I get the unable to communicate with scanning software error twice then the unable to communicate with scanning device. The printer shows up in device manager and will print. I can not scan or fax. I have uninstalled and reinstalled numerous times. I am running XP Service pack 3. Nothing seems to work. Based on the many posts the problem is probably in the registry but I don't feel competent enough to mess with the registry. In addition my restore points will not work. I am unable to restore to any restore point that I have on my HP computer. I hate to delete any HP stuff in the registry because I have an HP media center computer. Thanks for any help. I know this is not a simple fix.

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Posted on Jan 02, 2017

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  • 3 Answers

SOURCE: HP Photosmart C7180 not scanning

I had this very same problem yesterday & solved it, after about 4 hours, with a clean install!!
Check my "solution" post at another question where I explained it in detail.
Jack

Posted on Jan 10, 2009

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SOURCE: can't scan to computer

I am not an expert, only a c7280 user. I use my printer wirelessly and was having problem scanning when using the controls directly on the printer (scan menu). By trial and error, I tried scanning by going to HP solution center on my computer and just followed the directions from the scan menu. That worked. If you can print wirelessly, you can scan wirelessly. I agree the HP support is a huge waste of time. I only get mad talking to them.

Posted on Jun 20, 2009

  • 1 Answer

SOURCE: HP Officejet Solution Center - no "scan settings" no scan options

I had the same problem and after spending more than 40 hours on the phone with tech support, it was determined that Adobe Photoshop is not compatible with hp solution center. You can open paint and scan with it.

Posted on Oct 02, 2009

  • 105 Answers

SOURCE: unable to communicate with HP scanning software

This happened to me a couple times with the HP Series all in one and stand alone scanners. Goto Walmart and buy a USB hub that has a dedicated power supply. For some reason HP is notorious for this problem.

Posted on Oct 17, 2009

  • 37 Answers

SOURCE: Scanner error in HP officejet Pro L7590

These instructions will fix the majority of scanner problems and networking problems using ethernet:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01849855&lc=en&dlc=ro&cc=ro&product=3643612&rule=4124&lang=ro

The key is to assign a static ip address for the printer. The install problems of trying to get the HP printer to be found will go away. You can then use the scanner. Also...it is crucial that when connecting other laptop's and PC's on the same network that you use the hp printer'rs host name to find the printer on the network. I find that the IP address can and usually fails to find the hp on the network. Mostly likely you cannot search the network for a hp printer until you go the route of find the hp network printer with the host name of the printer. You will also need your install disk when installing on other networl laptop's and PC's since windows xp and Vista machines don't have the drivers in the list. You will need to point the add printer gui driver to the disk and look for autorun.inf
file. After selecting that file...you can then see your drivers.

Posted on May 19, 2010

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1 Answer

How to scan, what icon to click


Hi,
Visit to the given link and download the manual or user guide. The complete procedure for scanning is mentioned therein...
http://www.retrevo.com/support/HP-C7280-Multifunction-Printers-manual/id/3837dj879/t/2/
.....
http://www.generalmanual.com/Printers/HP-Photosmart-C7280-All-in-One-Printer.htm
Hope this has helped you... Please rate the answer... Thanks...

Jul 08, 2010 | HP Photosmart C7280 Printer

1 Answer

Copying and scanning don't work but produce all-black image


Hi,

please clean the scanning glass and also the feeder.
Open the machine check if any paper has struck anywhere inside.
In most of issues it will work, if this does not works call your technician to troubleshoot the problem

Jan 13, 2010 | HP Photosmart C7280 Printer

1 Answer

Scanner failure-Hp c7280


make sure to go to hp.com and install all the correct drivers for that system

Jul 21, 2009 | HP Photosmart C7280 Printer

1 Answer

C7280 hp printer won't scan, it says "no scan options"


First, make sure the HP Digital Imagin Monitor is running on your computer. Start it if it is not currently running. Open HP Soluction Center and select your printer (if there are multiple printers listed) and click on Settings. Click Scan Settings and Preferences. Click Scan To... Setup. Click on Destination List. Make sure that the scan destinations you want are populated in the right-hand list box. If the destination list is already populated, you will need to uninstall and reinstall the software.

Jul 10, 2009 | HP Photosmart C7280 Printer

1 Answer

Can't scan to computer


I am not an expert, only a c7280 user. I use my printer wirelessly and was having problem scanning when using the controls directly on the printer (scan menu). By trial and error, I tried scanning by going to HP solution center on my computer and just followed the directions from the scan menu. That worked. If you can print wirelessly, you can scan wirelessly. I agree the HP support is a huge waste of time. I only get mad talking to them.

Apr 16, 2009 | HP Photosmart C7280 Printer

1 Answer

Can't scan to computer


Should be in the HP print centre software on your computer

Apr 13, 2009 | HP Photosmart C7280 Printer

1 Answer

My C7280 HP photosmart will not scan to my computer.  I get the message "no scan options"


I have had a similar problem that appeared soon after an automatic HP software update over the internet. I solved the problem by uninstalling and reinstalling the HP software that came with the CD. I inserted the CD and ran the de-install for only the program that controlled print and scan and then re-installed the software for print and scan. Straight afterwards, the scanning started to work again

Dec 15, 2008 | HP Photosmart C7280 Laser Printer

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