Question about Epson Stylus CX4600 All-In-One InkJet Printer

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All lights flashing after changing ink cartridges

There is no paper jam, but I would like to check the new cartridges to be sure I removed all wrapping. Since it happened right after I changed cartridges, I think there is a high liklihood that this might be the proble.

However, I can't move the cartridge carrier into the open space so I can do this. The usual manual instructions do not work.

I cannot install the SSC Utility Service because it says I have a corrupted file.

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  • mspkzink Jul 15, 2009

    Thanks, Steve. I really hope this is the problem as it sounds relatively to fix. However the more immediate problem is getting the cartridges out when the carrier does not respond...and I know not to force it. With all those lights flashing, nothing works!

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I had this problem when I 1st changed my Black INK, this is how I solved it:-

Yes I did remove & check the cartridge, the film was off BUT I hadnt clicked it in all the way so it was saying I had no INK, Slightly release it & click tightly back in (hear a click).

Clean/Allign the printer nozzle with the printer tools and print a test page, should work fine.
if it does not, I think either a dud artridge (you get 1 offs) or wrong cartridge number maybe?

I hope i have helped you sole your problem :-)

Steve x




Posted on Jul 15, 2009

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1 Answer

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The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:

  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper. Try to print a document again to verify that the problem is fixed.

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The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:


1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.

2. Open the printer cover and remove both the cartridges.

3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check the light status.

8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.

9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.

10. Load some paper. Try to print a document again to verify that the problem is fixed.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:


1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.

2. Open the printer cover and remove both the cartridges.

3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check the light status.

8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.

9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.

10. Load some paper. Try to print again.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
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Three orange flashes: Paper jam
If paper has jammed in the printer, carefully remove the jam and press the Resume button to continue printing.
Four orange flashes: A tank inside the BJ cartridge (print head) is out of ink
Replace the empty BJ tank and press the Resume button to continue printing.
Five orange flashes: BJ cartridge is not installed properly
Remove and reseat the cartridge correctly. Make sure the orange protective cap and tape have been removed. Make sure the blue locking lever is locked down securely.
Six orange flashes: BJ cartridge (printhead) is not installed
Remove and reseat the cartridge correctly. Make sure the orange protective cap and tape have been removed. Make sure the blue locking lever is locked down securely.
Seven orange flashes: BJ cartridge (printhead) is defective
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The printer has a built-in waste ink absorber to hold the ink that is consumed during print head cleaning. This error indicates that the waste ink absorber is nearly full. Press the Resume button to skip the error so you can continue printing.
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