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I tried to download a full version of a game and all my information was correct and when I clicked continue it said they couldn't update the cards info.

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Do you mean your video card? You may need to get an update from ATI or Nvidia.
In some cases, it's usually the DirectX that's holding things up.
If this didn't help, can you post your Operating System, the game in question and either your Video Card or your Specs( Click Start, then Run, enter "msinfo32.exe" without quotations) so I can see what may further be hindering the game from running. Just select all on the first thing that pops up, copy and paste here, except for your personal information.

Posted on Jul 15, 2009


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Posted on Jan 02, 2017


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How do I change my credit card when ordering a book

Here you go

You can change your payment details at or during checkout.
Before updating your Kobo account with a new credit card, here are a few things to remember:
  • Enter your billing address and postal code exactly like it appears on your credit card statement.
  • If you have trouble purchasing a book using a new credit card, try entering abbreviated and full versions of the street names. For example 'Street' and 'St.', or 'Drive' and 'Dr'.
  • If you're a U.S. customer, enter the postal code in full. For example, 00000-0000.
  • Ensure that you're entering the address that's associated with your new credit card.
  • Make sure that your new credit card has been activated.
  1. From, click Sign in to sign in to your account.
  2. Enter your username and password.
  3. Click Continue.
  4. Open your account details with one of these options, depending on what you see:
    • Click the onestore_profile_icon.svg Profile icon at the top right of the page, then click My Account.
    • Click the epd-menu_auraglo.svg Menu icon at the top left of the page, click the onestore_profile_icon.svg Profile icon, then click My Account.
  5. Click Account Settings.
  6. Click Payment Information.
  7. Click Change preferred payment method.
  8. Enter your credit card information and the billing address associated with that credit card.
  9. Click Save.

    kobo com help Changing your credit card or billing information

Jan 09, 2016 | Kobo Arc

1 Answer

My laptop is not picking up my graphics card

A graphics card upgrade is a common upgrade for computers, especially on systems intended for gaming and design.
There are many different issues that might cause your computer to not properly recognize your new graphics card.

It might take some time to isolate the graphics card issue, but most fixes are easy for a home user.

Turn off the computer and unplug the power cord from the back.
Check the physical connections of the video card.
Ensure that the power supply connector is properly attached.
Check that the card is firmly inserted into the AGP or PCI-E slot.
If you are unsure that it is installed correctly, check the manufacturer's documentation and reinstall the card.
Download the latest graphics card driver from the manufacturer's website.
In most cases, you'll be downloading from NVIDIA or ATI.
Install the proper driver for your operating system and graphics card model.
The installation process is the same for most graphics driver installations.
Click "Next" and "I accept the license agreement," choose a location to install the driver, and continue clicking "Next" until the installation is complete.
Restart the computer when prompted and check if the problem is fixed.
Installing the wrong driver can cause problems with Windows recognizing the graphics cards.

Go to "Start" and right-click "My Computer."
Choose "Properties."
Select the "Hardware" tab and click the "Device Manager" button.
Look under the "Display Adapters" section for an entry listing your graphics card.
If the entry is listed with an exclamation mark or a question mark, there is an issue with the card being detected.

Otherwise, it has been detected correctly.

Try several different versions of drivers if the card is still not recognized properly.
Check the manufacturer forums and support sections for recommended driver versions.
Some graphics cards are more stable on older versions of the card, or there may be beta drivers that will fix the issue.
Update the motherboard drivers as well. Sometimes compatibility issues between a motherboard and graphics card are fixed with new drivers.

Contact the manufacturer for a video card replacement if it is still not recognized.
Hardware issues can manifest in many ways, and it may not be possible for the card to be detected correctly with a physical problem.

Apr 21, 2013 | Microsoft Office Professional 2007 Full...

1 Answer

Where can I get a free download for windows xp 3 ksuser.dll?

The ksuser.dll file is one of many files contained in the DirectX software collection. Since DirectX is utilized by most Windows based games and advanced graphics programs, ksuser.dll errors usually show up only when using these programs.

Important Note: Do not download the ksuser.dll DLL file individually from any "DLL download site." There are a number of excellent reasons that downloading DLLs from these sites are never a good idea.

Note: If you've already downloaded ksuser.dll from one of those DLL download sites, remove it from wherever you put it and continue with these steps.

1. Restart your computer if you haven't yet.

The ksuser.dll error might be a fluke and a simple restart could clear it up completely.

2. Install the latest version of Microsoft DirectX. Chances are, upgrading to the latest version of DirectX will fix the ksuser.dll not found error.

Note: Microsoft often releases updates to DirectX without updating the version number or letter so be sure to install the latest release even if your version is technically the same.

Note: The latest version of DirectX should be installed no matter if you're running Windows 7, Windows Vista, or Windows XP. The installation may include DirectX10 and DirectX9 files but they run side-by-side without problem on all of these operating systems.

3. Assuming the latest DirectX version from Microsoft doesn't fix the ksuser.dll error you're receiving, look for a DirectX installation program on your game or application CD or DVD. Usually, if a game or other program utilizes DirectX, the software developers will include a copy of DirectX on the installation disc.

Sometimes, though not often, the DirectX version included on the disc is a better fit for the program than the latest version available online.

4. Uninstall the game or software program and then reinstall it again. Something might have happened to the program files that work with ksuser.dll and a reinstall could do the trick.

5. Restore the ksuser.dll file from the latest DirectX software package. If the above troubleshooting steps haven't worked to solve your ksuser.dll error, try extracting the ksuser.dll individually from the DirectX downloadable package.

6. Update the drivers for your video card. While it's not the most common solution, in some situations updating the drivers for the video card in your computer could correct this DirectX issue.

Oct 30, 2012 | Microsoft Windows XP Home Edition Service...

1 Answer

My game is to slowly to play with new drives on NVIDIA

Are you sure you downloaded the correct driver update for your system?
Head over here to the NVIDIA website.
Make sure you have selected the right OS version and bit.
You could also select option 2 and click graphics drivers. This will download and install the correct drivers according to your system.

Dec 12, 2011 | Computers & Internet

1 Answer

How to download office 2010 free full version license

There is no such animal on the market. You can download a trial version from Microsoft which is the full version that will work for 30 days unless you purchase a registration code, product key. Even if you had the software and only needed the product key I couldn't give you mine because each version only works with certain keys. I know of no hacker sites that have this information yet and legally couldn't pass it on if I did.

Aug 14, 2011 | Computers & Internet

1 Answer

I have been trying to update my virus and spywared and the messages continues to come back that the updates were unsuccessful and they give no reason why. Can you help?

Please check if the date and time on your computer is correct. The Norton program can't download and install updates if they are wrong.

If the issue is not getting fixed, try re-installing the Norton program

>> download the latest version of Norton 360 Premier edition from the link
>> save the file to your desktop
>> double click the downloaded icon
>> it will remove the existing version and restart your computer
>> after rebooting, it will install the latest version
>> your product key will be automatically updated
>> that's all folk, your issue will be fixed


Jan 12, 2011 | Symantec Norton 360 Premier Edition Full...

1 Answer

Error: clean unable to maintenance see user guide 50 Printer model: Brother dcp-165c Pls help me how to solve.

If the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.

2. Press the STOP/EXIT and the UP ARROW key at the same time. The first 2 characters on the top row will determine the ROM version.

  • If the ROM version is OH or greater (example: OI, OJ, OK, etc), the firmware does not require updating. Go to WARRANTY AND SERVICE OPTIONS listed below.

  • If the ROM version is OA - OG (example: OB, OC, OD, etc), continue to STEP 3 to update the firmware.

3. A utility is available that will allow you to update your Brother machine with the most recent version firmware, by downloading updates over the Internet.

4. Choose your country.

5. Choose your language.

6. Choose Inkjet FAX/MFC/DCP

7. Choose your model

8. Click on "Downloads"

9. Under Notes/Information select the option - Click here to view firmware version history.

10. Close the window to continue with the firmware update.

11. To update the firmware please follow the instructions listed below:

DO NOT interrupt the process or turn off the machine once it has begun. Doing so may corrupt the memory on the machine and may require the machine be serviced in order to correct the problem.

12. Select your OS and language in Steps 1 and 2 on the website and then click on "Search".

13. In the next window, scroll down to the bottom of the page to locate "Firmware Update Tool".

14. Click on "Information & Download"

15. Scroll down to the bottom of the next page and click the "Download" button

16. Accept the license agreement.

17. A dialog box appears with options for "Run", "Save" or "Cancel". Choose "Run".

You may also download the utility for later use by choosing "Save".

18. A dialog box appears informing you that some information from the machine will be collected and stored. Click "I Accept".

19. A dialog box appears informing you what will be deleted during the firmware update. Click "Next".

20. The program will now begin to update the firmware.

Dec 07, 2010 | Brother DCP 165C Compact Color Inkjet...

2 Answers

I downloaded the program and installed it.after installing,when i went and to programs and clicked the teaching mode,windows says FAILED TO INITIALIZE WONDOWS.TRY STARTING THE GAME AGAIN.IF IT DOESNT...

ok try doing a compatibility check . that may help to resolve the initializing of the drivers. to do that you go to the program right click on it . go to proporties .
there you will see compatibility if you are using xp and newer . check the system requirements on the game and see if a faster card is needed . check your system information by clicking start then all programs then ascessories then click system tools then click system information .
you can also check to see if there is a earlier version of the game that would be more compatible to your system.

Nov 11, 2009 | Broderbund Mavis Beacon Teaches Typing® 15...

1 Answer

My pc has create a problem that has problem when i start game i

If you would have listed the model & manufacture of your graphics card or if the graphics card is built into the board the (Model number of the motherboard)
Or if the graphics card has been added to your system, (The name of card & model number).
Finding an answer for your problem would go a bit faster & be more accurate.

If your graphics card is built into your motherboard or if the graphics card is installed into an AGP/PCI or PCI-E port, you'll need to uninstall your graphics driver software. The error message you posted; (Your display driver created a problem). One or more driver files are most likely corrupt.
To correct this you will need to open windows control panel. Than open the icon, Add/Remove programs. Find your graphics driver software & uninstall it. After which windows will want to restart.
(Do so). When windows finishes loading re-install the driver software for your graphics card. (Your graphics driver software should be on a CD).
Than restart windows, even if windows does not ask you too. When windows finishes loading again. Load windows update service. Click the start button, slide your mouse to All Programs, than slide to & click on Windows update. Install any updates windows finds.
(Do not install windows explorer version 8.0) Too many bugs in version 8.0.
While on windows update site look to the left. If you see that windows also has hardware updates, include these in the update process. (Restart your system when downloading is finished or if windows request it).
Lastly, before you try playing a game download & run this free program named RegCure. (This program will clean your system from left over junk& non needed files).
Click on the link below to download RegCure;

If you still receive en error message or if your game locks up/ freezes, provide the information I mentioned above so I can better help find a fix.

Thanks for using FixYa!

Jun 02, 2009 | Computers & Internet

1 Answer

Can not play

If you are running Vista, run R2 as Administrator (Right Click on R2 and click RUN AS ADMINISTRATOR)

Jan 03, 2009 | Ubi Soft Entertainment The Settlers: Rise...

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