My washing hadn't spun properly so I put it on a spin programme but the timer was very slow and only drained not spun. I tried to cancel and reset machine but it wouldn't let me. Unplugged machine

Could be several reasons:
- Selected the "Night cycle" program (means standing with the drum full of water, reason: too much noise in the spin cycle)
- Set to the "Rinse hold" (means standing with the drum full of water, reason: wrinkles on the clothes)

According to your description I think that this is not a failure otherwise error E20 will be appears on display.

Once the washing programme has come to an end, END illuminates on the programme progress display.
If RINSE HOLD was selected, the display beside the START/ PAUSE button flashes.
1. After a rinse hold, the water must first be pumped out:
- Either press the START/PAUSE button (the water is pumped out and the washing is spun according to the completed programme;
After the START/PAUSE button is pressed again, the spin speed can still also be changed during spinning), or
- Turn the programme selector to PUMP OUT and press the START/PAUSE button (the water is pumped out without spinning),or
- Turn the programme selector to SPIN or SHORT SPIN and press theSTART/PAUSE button (the water is pumped out and the washing is spun or gently spun).
At the end of this programme step, the END indicator will illuminate.
2. Open the door.
As soon as the DOOR indicator lights up green, the door can be opened.

Dado

check for blocked pump or slow drains. if water cant get out, machine will keep trying to get rid of it. i put drain hose in a big bucket and tried worked fine had a slow drain.

Hi theresabowen,

It sounds like your drain pump may have something obstructing the pump impeller, easy fix, see my Tip below:

ACCESSING, DRAINING & CLEANING THE DRAIN PUMP FILTER...

Kind Regards d')

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sounds like the pump is goosed.....or may be just blocked............a penny is the ideal size to block a pump and stop it working...........let me know the outcome....
cheers

more than likely the pump needs replacing, first of all remove the outlet drain hose from the the place it discharges and lower it into a bucket,this should allow it to syphon away,you may need to empyt the bucket a few times once the machine is empty you should be able to put it on its spin cycle once it has spun locate and remove the filter to remove any objects or lint, fill machine with warm water and try to drain and spin via the programme,if this do not work fit a new pump

Try this:
The filter on your pump is probably clogged with lint and stuff. You have to remove the bottom front panel, 3 torx screws underneath. The panel will drop and come off. Drain off the excess water from the drain pipe you see. The white filter cover is right in front. Get yourself a good plastic bag to collect water. Unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in carefully. Check your pump too.

If the motor is not getting power when it is called for spin. Then check the computer and the timer. Also check the balance sensor

unplug for 40 minutes in an attempt to reset the ECU.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

could be a stuck gear box. motor trying to turn it on the reverse rotation for spinning. it could be the motor that hums. or the belt could just be loose.

inspect the belt and see if it is loose and adjust it if necessary.

tnx 4 using fixya,

drcool

check brushs in the motor