Question about HP Deskjet F340 All-In-One Printer

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Installing a software download

I downloaded a HP solution Center software,which I need because it controls a lot of the scanners activity. The download was fine but when I click on install the solution center package, it brings up initializing menu, then imediately the menu goes away. How do I get the solution center download to install ?

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Re: installing a software download

Hi Gtmax,

You might want to try the Install New Hardware Wizard and specify where the installer is.

Right click My Computer > Manage > Device Manager > Select and Right Click the desired printer > Update Drivers > select "No, not at this time" Next > and use the Advance selection and browse for the installer then hit Open.

Let me know if that works for you.


Posted on Nov 18, 2007

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Scanner error 2


You can't just hit the SCAN button on the scanner. It won'd work.

Go in the control panel and click on Scanners & Cameras and you should see the HP icon there. Click it and scan from that menu. The scanner should work if you installed the software correctly.

Here is the correct link for your unit with all the GOOD software if all else fails
Download the drivers for your printer and install. ( Uninstall the previous software from Control panel Add/Remove Programs )

Download Drivers


Jun 08, 2013 | HP LaserJet 3055 All-In-One Printer

1 Answer

Just got windows 7 on my laptop and had to reinstall the printer software for my hp photosmart C5180 my disk were not compatible so I installed the software for the hp website .it will print and scan but i...

Follow these steps for the Windows 7 operating system.
NOTE: HP introduced HP Solution Center to replace HP Director in 2005. HP Director is not compatible with Windows 7. If you were using HP Director with your printer and then upgraded to Windows 7, the information in this section can help you. hpweb_1-2_plus.gifhpweb_1-2_minus.gifDo I have HP Solution Center on my computer? HP Solution Center is part of a full-feature installation of the printer software. It does not install with a Basic driver installation. Also, you might have excluded the program if you performed a custom installation. Check whether HP Solution Center displays in the list of installed programs: On the Windows taskbar, click the Windows icon (c01319360.gif ), click All Programs , and then click the HP folder. hpweb_1-2_plus.gifhpweb_1-2_minus.gif HP Solution Center icon is blue (c01810967.gif ). If the HP Solution Center icon is blue, you have an older version of HP Solution Center. Go to the following "How do I get HP Solution Center?" section in this document to download the latest version.

To scan a document using Windows Fax and Scan in Windows7, follow these steps:
  1. Click the Windows icon (c01319360.gif ), click All Programs , and then click Windows Fax and Scan .
  2. Click New Scan .
  3. Make any desired setting changes, and then click Scan .
Get the full printer driver:
HP offers the most current software available for your printer as a free download. HP Solution Center is part of the Full Feature Software and Drivers download. Follow these steps to check whether this option is available for your printer, download it, and then reinstall the software and drivers.
  1. Disconnect the USB cable from both the product and the computer (if you already connected it).
  2. Turn the product on.
  3. Open a new window to browse to the Get Software and Drivers page: Right-click this link, Get Software and Drivers , and then click Open in New Window .
  4. If prompted, type your product number, and then click Next . You might also need to click your model in a list of similar products.
  5. Select your operating system, and then click Next .
  6. Click the Plus sign (c02200813.gif ) next to Driver , and then click the driver that you want to download. If you need help deciding, see the information in the previous table.
  7. Click More Info , and then read through the minimum system requirements and additional instructions. You can also click View directions (c01647276.gif ) for complete download instructions.
  8. Click Download . This option allows you to install the software at any time after the download completes.
  9. Click Save , and then browse to the location on your computer where you want to save the file.
  10. Click Save . The software downloads to your computer. Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.
  11. Browse to where you saved the file, and then double-click the file to start the installation.
  12. Follow the on-screen instructions to complete the installation.

Nov 15, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I need a OfficeJet 7410 installation CD because my HP Director software no longer shows any scanning options in the opening screen. Can't use scanner from PC. Thanks, John


HP has now changed the HP Director to HP Solution Center with extra features. Downloading the latest software will help you install the new HP solution Center.

You have not mentioned the PC operating system like Win XP, Vista, Win 7.

Click on the download link below to launch the HP software and drivers page.
Choose the operating system to download the software for your printer
Download Page

Nov 03, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Reinstall software can not use the Dirextor oo the Scanner


HP Director is no longer used for HP Printers. It is replaced by HP Solution Center
There is new Software available.
Uninstall the Software you have installed in the PC
Click on the Download button below to download the latest software to install
Choose the operating system and continue to download the software and later install it

Oct 13, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP Solution Center hasn't appeared on my laptop

Hi, If you have downloaded the software for your printer from its manufacturer's website, then its okay, otherwise I will recommend you to download the drive once again from the link provided below.
Once you have the required software, run it once again because we need to remove the installed printer along with all its associated software from computer. So follow the HP setup wizard and uninstall the printer and restart the computer as asked at the end of the uninstallation process. Now when your computer is up and running, keep your computer detached from your computer and run the installation process once again with the downloaded HP software. Follow the wizard once again and install entire software. This time you will be able to use the HP Solution Center. The essence of the whole story is that HP software must be uninstalled and reinstalled using its own software otherwise there are chances when some of the key feature will now work.
Alternatively you can open mspaint.exe (Paintbrush) on your computer and click on File -> Scanner and camera -> select your printer and scanner model from the list and scan the document using it. You can then save the scanned image from the Paintbrush as well.

Mar 26, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

Scanner doesn't work. It says no scan options,

You can check if the scanner driver is still installed by going to Control Panel\Scanners and cameras (if you have windows vista, you need to be in "classic view" in control panel)

If you see the HP scanner listed there, you can double click on it to run the windows scan wizard.
If this works you just need to find some scanning software, not necessary the HP one.

If there is no scanner listed, you will need to download the software and drivers which you can most likely find on the HP website.

Mar 25, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Software Installation Problem

I understand your concern that you are unable to remove previous HP drivers installed on your computer. To resolve this download the HP software removal utility and run the utility.

Click here to download HP software removal utility.

NOTE: Select your OS and select HP software utility At bottom and click on download only. After dowloading run the utility for four times to remove the HP printer software completely from your computer.

After running the utility four times restart the computer and check whether HP Imaging folder is completely deleted or not which as located in C:/progra files/HP Imaging folder. If the folder is not there then the software is removed completely from your computer and continue to download the Full Feature software from the same link and install it.

Now try to scan from HP solution center. This should resolve the issue.

May 23, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

C7280-all in one printer-cannot install hp solutions center

see if the didgital imaging monitor is running on the system can check for the solution centre if it is installed frm c:/program files/HP/bin/hpqscnvw.exe.....see if it works....else you can download the full feature s/w and drivers for your printer from

Apr 29, 2009 | HP Photosmart C7280 Printer

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