I gave it as a gift and he never uses it an does not care If I want to claim it.

Well you mite trying calling Amazon
About it and give them the bar code
Number. Explain the problem

1. Locate the claim code. Note: For plastic gift cards, you may need to scratch off the coating on the back of the card to reveal the claim code. ...
2. Go to Your Account.
3. Click Apply a Gift Card to Your Account .
4. Enter your claim code and click Apply to Your Balance. Note: You can also enter your claim code during checkout.

1. Find the claim code on the card.
2. Go to www.amazon.co.uk/redeem. You may be asked to sign in to your account again.
3. Enter your claim code and click Apply to Your Balance.

Note: If your order total is more than your gift card balance, the extra will be paid for by your default payment card.
If you want to save your gift card balance for another occasion, you can choose to check out without using it when you select your payment method. Simply uncheck the box next to Use your £X.XX Gift and promotional balance. If you don't see this screen during checkout, you can click Change under the Payment Method heading on the final page before you place your order.

To redeem your gift card, go to the Amazon site and search for Gift Cards then click on"Apply a gift card to your account." . Find a claim code, on the card under grey protective coating and very gently scratch it off and reveal the claim code. Your purchases will be read in the "current Balance" and will remove the $ amount on your card, with each purchase. Enjoy spending!

About Gift Card Redemption Problems

If you're having problems redeeming a gift card to your account, it's possible that the gift card claim code has already been redeemed to your account. After you've entered the claim code on our site, we'll keep the balance in your account for use on future purchases so that you don't need to enter the claim code again. If you're seeing an error message that the gift card has already been redeemed, it's likely because the gift card claim code has already been applied to your account. To check whether the funds are already on your account, view your gift card balance in Your AccountYour Account. If you're still having problems, check the Gift Card Terms & Conditions to make sure your order meets the rules and restrictions for paying with a gift card. If your Amazon.com Gift Card claim code is scratched off or can't be clearly read, you can contact us with the 16 or 30 digit number on the back of the card.If the gift card is for a retailer other than Amazon.com, please contact that retailer for assistance.

If you gave them any info, I hope it wasn't a scam. Many are. Beware "FREE" on the Internet.

well your in luck take it to a professional

all u need to claim the gift for ur new acer laptop is that u can contact the shop from where u bought this laptop and alos u can go the acer website and email them for ur issue and they will definately get backk to u with ur free gift.....good luck.