Actually, it's an epson photo rx 620. The color, light magenta, won't print out on a pattern test. It seems to keep emptying out right away & won't even print on the test right after replacing it. The printer & computer, however still says it has ink, but after removing it, the cartridges that have windows show it's empty...
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1. open a document. 2. control-P - shortcut for print. then click properties, click maintenance, then click head cleaning. after this print check pattern. continue doing this until your light magenta and yellow ink gets clearer. if it didn't work replace your light magenta and yellow cartridge.
Hello, In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges.That sounds like your problem.Also in Purchasing the Brother's . Color that should be Yellow, will turn out Green, etc.All Generic Cartridges, will print lines thru the words, and also do a mix match with the colors. That's what the Companies do., so they can keep selling the ink cartridges.Some Printers, are able to use Generic, but you have to fill them up yourself and I heard, quite MESSY.
So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for the PRINTERS.
This is the only advice I can give you. If you find this helpful, pls rate me.
did you clean the communication ports , where the cartridges "talk" to the printer, the ports can get covered with paper dust and erronus signals can cause the printer to activate the magenta cartridge causing your problem. reomve the cartridges and Gently clean the comm ports with a q-tip and rubbing alcohol let dry then reinstall the ink cartridges.
Print first a nozzle check pattern, self test which they say. Check your manual for your printer, it should be accessible from that if you dont have any manual, go to the epson website and download a manual. Usually the self test would go like this.
While the printer is turned off, you press and hold down the paper feed button, continue holding it down while turning on the printer. It will print the nozzle check pattern standalone. If you see all the colors then the issue your having is a color management issue, if you do not see the cyan, magenta, yellow, black, light magenta and light cyan from that test; then you will need to do 3 consecutive times of Head Cleaning from the maintenance program in your computer. If you have a windows xp it goes like this.
Click on start go to control panel - printers and faxes - you right click on your printer icon and select printing prefrences. From there, go to maintenance tab and click head cleaning, go through that cycle 3 consecutive times and see if it improved. Good luck....
One of the possible reason why you can't print black in white because Epson ink jet printers require all of the ink cartridges to have ink in them in order to print any color, black and white, or grayscale images. More than that Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when users are printing black text only, a small amount of color ink is used to keep the print head charged for color printing and prevent air bubbles from entering the color print nozzles which can damage the print head.
What i can recommend is call epson and tell them about this issue and for sure they are going to replace the ink and will run diagnostic test on your printer- here is there support line number 562-276-1300