Question about Lexmark X2690 All-In-One InkJet Printer

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I just bought an Lexmark X2690 and don't really understand what the stipulation means as to why I have to send the ink cartridge back. Can't I just buy a new Lexmark cartridge. I haven't opened the box yet.

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Where is this "stipulation" that you have to send the ink cartridge back? Was there a sticker on the outside of the box? If that were the case, and it is brand new, why can't you return the cartridge to where you bought the printer and have them give you a new cartridge? I have never heard of such a thing and I have used Lexmark printers for years. Is ther a recall on the cartridge? If that is the case, the point of purchase should be required to replace the cartridge. Let me know.

Posted on Jul 15, 2009

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Why was my printer showing my print level to be 3/4 the way full for both the black & color, & then I went to print again and there are ? marks on my ink levels, & a error that says cartridge problem?


printers are calibrated to only measure ink levels for original cartridges ( Lexmark)
if you refill or use generic cartridges the machine will not read the levels and will send a ink level warning or will not print because it thinks the ink is out and will not work to protect the printer
Talk with a lexmark service center for proper diagnosis

Jul 25, 2015 | Lexmark X2690 All-In-One InkJet Printer

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I was given a new Lexmark X2690. Before I have someone ready it for my use what do I need to purchase besides black ink. Do I need a cable, bcg plug? or whatever it is called - anything else? Are the...


Welcome to FixYa.

The complete setup material for your printer are as follows:

1. Lexmark Black Ink Cartridge #4A
2. Lexmark Color Ink Cartridge #5A

3. Power Adapter (looks somewhat like the picture below)
jas247_35.gif

4. USB Printer Cable. Please refer to the image below and see if you can interchange it with your DELL Printer 926.
jas247_12.jpg

5. Printer CD Software (Drivers) to be installed in your computer.

I hope that this will help.
Thank you for using FixYa.
Jas247

Mar 07, 2011 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

Hello, I just bought a new #4 black ink cartridge for my lexmark x2690 printer, and it will not print anything the pages are blank. It shows that the cartridge is full so i have no idea?


Good day! I am tempted to ask you to check the cartridge and make sure the protective cover is removed, some are a small piece of tape covering the ink outlets. If the cover is clear, take a cotton ball and dab a SMALL amount of alcohol on it and wipe the cartridge ink ports, this will stimulate the flow and you should be back in business..... please let me know if you need any more help, glad to be here for ya.... Guy :)

Sep 24, 2010 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

Refilled lexmark #4 cartridge but printer still says it is empty,


Hello sir; I don't understand "refilled " means in here, is that means refurbish, if answer is yes , try not to use it, please use "OEM". generic one caused a lot problem.

Aug 28, 2009 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

Cartridge lexmark 15 is compatible with lexmark x2690?


No, a Lexmark # 15 is not compatible with the 2690.

The 2690 uses a #4 (Black) or #5 (Color). Also a # 4A (Black) and a #5A (Color). You can also use a #31 (Photo Print) cartridge.

Don

Jul 02, 2009 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

We have an ink refill from Cartridge World for an unused Lexmark X2690. Even though the ink cartridge is full, the computer tells us it is empty. It will not even send paper through the printer to...


I own a Cartridge World store and I tell our customers when they purchase this refill that I cannot test the electronics on the cartridge to ensure that it will work. I tell them if they take it home and it doesn't work I will give them a full refund. You need to go back to the store your purchased this cartridge from and request your money back. Unfortunately you have purchased a printer that takes cartridges that our test printer cannot test the electronics or print test.

Jun 28, 2009 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

Ink level reset button for Lexmark X2690


There really isn't. Lexmark's 'official answer' that I have seen is this:

Genuine Lexmark inks and cartridges are perfectly matched to the printing system to ensure that every document produced is of the highest possible print quality, providing long-term dependable service from your Lexmark printer. Using incompatible inks in an attempt to extend the life of a genuine Lexmark cartridge beyond its recommended usage can cause failures in several different areas of the printer. Any such damage to your printer caused by refilled ink cartridges will not be covered by your Lexmark printer Warranty, Extended Warranty or Service Agreement.

If the error message stopped you from using the refilled cartridges, you shouldn't have damaged the unit in any way.

Steve

Feb 18, 2009 | Lexmark X2690 All-In-One InkJet Printer

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