Question about LG KP500 Cookie black on T-Mobile U-Fix £25 Text , with 30 mins & 500 txts a month Cell Phone

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LG KP500 Sim Card Problem

My lg cookie won't accept my sim card from my other phone. Every time I go to put it in and then turn the phone on the phone just keeps turning on and off. When I take the sim card out it turns on like normal. What can I do?

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  • 9 Answers

Are you sure you are putting it in right?
Sometimes you think its in when it is hanging out alittle.
If it is in right then maybe there is somthing in the slot where the sim goes in.
Make sure there isn't or you could break the sim.
just blow on it gently and whatever is in there should come out.

Posted on Jul 17, 2009

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Posted on Jan 02, 2017

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1 Answer

Hi i have the lg kp500 tmobile phone but it is lock i cant get into it it keep asking me for puk code and dont have one please help


the PUK code is nothing to do with your LG KP500 Cookie,
it is on the SIM Card, not the phone,

the PIN code has been entered wrong 3 times,

you need to call T-Mobile and ask them for a PUK code,

this code is also someties printed on the sim card packaging sticker.

or if you dont need that actual sim card, you can just get a new sim card to use.

Sep 06, 2010 | LG KP500 Cookie black on T-Mobile U-Fix...

1 Answer

My lg kp500 is asking for a puk code ????


A request for a PUK code ("Personal Unlocking Key") will appear on your phone if your SIM card PIN code is entered 3 consecutive times incorrectly.

Your SIM card will then become "PUKed" or Blocked. This is a security measure to protect your service.

You need to call the Customer Service department of your cell phone provider and they will give you the PUK code which will unblock your SIM card.

May 15, 2010 | LG KP500 Cookie black on T-Mobile U-Fix...

1 Answer

Where are my contacts?


Hi , this may help

go to settings, contacts, settings, select copy, then choose sim to handset,

any probs, email is ssandh10@caledonian.ac.uk

Feb 11, 2010 | LG KP500 Cookie black on T-Mobile U-Fix...

1 Answer

Wht does invalid usim mean on lg kp 500????


USIM is 3G only SIM card and is working ONLY with 3G enabled devices. LG Cookie isn't 3G device so it won't accept USIM.

Oct 15, 2009 | LG KP500 Cookie black on T-Mobile U-Fix...

2 Answers

My lg cookie won't accept my sim card from my other phone. Every time I go to put it in and then turn the phone on the phone just keeps turning on and off. When I take the sim card out it turns on like...


This was a software problem with the first batch of LG Cookie handsets. You will need to visit a service centre or visit lgrepair.co.uk .

Your software needs to be updated, you can also do this yourself from LG's support site - http://www.lge.com/uk/support/

We hope this helps!

Jun 08, 2009 | LG KP500 Cookie black on T-Mobile U-Fix...

4 Answers

Unlock for LG Kp500 Cookie


Throw it in the bath then turn it back on and it will say sim unlocked trust me it works!

Mar 17, 2009 | LG KP500 Cookie black on T-Mobile U-Fix...

8 Answers

PUK code for lg KP 500


You need to call the phone company that sold you the phone card to unlock the phone.

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call the phone company that released the SIM card, they can retrieve the puk code from a database for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone will not ask for the PUK anymore.

Mar 14, 2009 | LG KP500 Cookie black on T-Mobile U-Fix...

1 Answer

I purchased the LG Cookie in the UK and was working fine. I came to the USA and inserted an AT&T 3G sim card and it keeps on rebooting. The other sim cards are working fine (TIM, T-Mobile, Vodaphone). Any...


Sorry, i've just figured it out, that the problem might be because you're using 3G card, if it uses 3G not only for internet but also for calls and messages. I think that's why your phone does not accept your card.

Mar 07, 2009 | LG KP500 Cookie black on T-Mobile U-Fix...

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