Question about Jenn-Air JCD2295HES Side by Side Refrigerator

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Water collects and freezes in bottom of Kenmore freezer of side-by-side freezer/refrigerator

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Hello, this sounds like you have a blockage in the drain tube, remove panel back of freezer..you may see ice build up...melt ice with hair dryer/heat gun...you will see a pan below evaporator...melt ice in pan...dry water up in pan with paper towel...now you should see a hole in pan that leads to drain tube...pour some hot water in pan..wait a couple minutes..mop up water and repeat this step 2-3 times....once you have done this find some flexible curatain wire or electrical wire..poke down the hole until you see the water drain..now it is clear..put back panel back and you are good to go. The reason you see water in the fridge is because the water has been leaking down the vent instead of the drain hole...If you need any further assistance please feel free to comment again. good luck! P.s Please don't forget to rate my solution thanks!

Posted on Jul 15, 2009

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I have similar problem with a sheet of ice collecting on the bottom of the freezer section of my Jenn-air model JCD2389DES side by side, but also have quite a bit of water water collecting on the floor under the rear of the unit, mainly under the freezer section which is where the connections for the hoses are located. There is no water dripping down from the water supply line for the icemaker, so must be coming from a line or connection under the unit itself. There does not appear to be any water dripping down the two plastic lines on the back of unit either.

Posted on Aug 04, 2009

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1 Answer

Water is leaking inside the freezer and collecting at the bottom of the freezer. It eventually freezes down at the bottom of the freezer.


The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? it overflows into the ref.
Run Hot water in the drain until it clears or use a hairdryer.
If this was helpful please rate me.
Don't forget to check the icemaker for leakage, also
IMUFO2
Leo Ponder
imufo2@sbcglobal.net

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1 Answer

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Your seal may be bad letting in moist air that provides a source of water to condense on parts of the freezer.

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theres a black fill tube at the top that directs water to the ice maker. it could be pointed sideways.

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1 Answer

Water collecting under the freezer drawer, then freezing


We just had a similar problem with our Maytag side-by-side in the bottom of the freezer. Just as you described...sort of a glacier on the floor of the freezer that slowly melts toward the door. After several attempts to remove the ice, only to have it form again, my husband spoke with a helpful sales person in an appliance center. He said there's a drainage plug/line on the back that's supposed to funnel condensation to the evaporation tray underneath. It gets clogged and frozen. Sure enough...my husband pulled out the freezer, opened the visible line and it was all frozen and full of gunk. He had to use a hair dryer to thaw it out, then flushed it. It was amazing how much stuff came out of there. We've had no more problem since.

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1 Answer

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The problem is the drain is clogged. Remove the back panel in your freezer and at the bottom of the evaporator coil you will see a hole about ½” in diameter this is the drain tube. You might need to use some warm water to melt the ice and then run a wire being very careful not to puncture the hose and run it down the tube to free up the drain. This tube travel down to the bottom of your refrigerator to a pan sometimes located on top of the compressor or somewhere else down there. It collects the water there to evaporate. You can enter your model # at www.appliancehelponline.com for a diagram or illustration of your refrigerator. Not all models are available.

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1 Answer

Water at bottom of refrigirator


Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.

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1 Answer

Water freezing up in the bottom of the freezer


your defrost drain is stopped up then when it defrosts in steed og going down the drain its running in the freezer floor remove the back panel in the bottom of the freezer and clear the drain hole under the evaporator

Mar 12, 2009 | Kenmore 53642 / 53644 Side by Side...

1 Answer

Water collecting in Refrigerator freezer section


the drain hole could have ben clogged with dirt and now with ice as the water did not drain as it went back to freezing mode. un plug the unit, let the ice thaw for a day, open the rear cover of the freezer and clean the bottom part of the evaporator. you can find the hole at the bottom part of the drain pan. i hope i was able to help.

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