Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer

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We have a Kenmore Elite HE3t front loader washing machine.It has had water remaining in it after a load has finished twice now. I run it spin/drain and it is gone. Haven't had the problem for a few loads but now have a odor in the washing machine. Has anyone had this problem?

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Hello. You sound like you have one of two problems.
The bottom panel on your washing machine has 3 screws on the bottom part of it that hold it on. You will need to remove these screws and the panel. On the right hand side you will see a plastic pump assembly. Since you have alot of water in the washer, you will need to lean the unit back at about a 45 degree angle so water won't go everywhere. Unscrew the front of the pump using the handle on it. It is either clogged up OR bad. If it is not clogged up, you will need to replace it. Send me the model number and I will get you the part number.

Posted on Jul 15, 2009

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According to the manual, follow these steps:
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Re-select cycle and press START. If the problem remains, call
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Select PAUSE/CANCEL twice to cancel the cycle. Unplug
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