Hp printer says clear the carttrge because of paper jam

Question edited for clarity, full 'make model (what it is)'.
Question moved to model category.

It is a known issue on that model.

Solved: clear carriage jam on my HP Photosmart C5280

HP Support Community https://h30434.www3.hp.com > td-p
Jul 14, 2017 - I have the same issue. Almost new machine. Screen says "clear carriage jam", but there's no paper jammed in there. Can't do anything with the printer, since ...

clear cartridge jam on photosmart c5280 - HP Community
Aug 29, 2016
Solved: "Carriage Jam" message won't clear despite no paper ...
May 18, 2022
carriage jam on HP photosmart c5550 can't find cause.
Dec 9, 2018
Carriage Blocked Message Photosmart c5280 - HP Community
Sep 3, 2018
More results from h30434.www3.hp.com

A 'Carriage Jam' or 'Carriage Blocked' Message Displays ...

Hewlett-Packard https://support.hp.com > us-en > document
Solution · Make sure the printer is turned on. · Open the print cartridge access door, and then wait until the print carriage is idle and silent. · Press down ...

Fix Carriage Jam Issues

Hewlett-Packard https://support.hp.com > Support home > Printer issues
These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam. Our automated Virtual ... ..

Here are the steps to clearing a paper jam:

Question edited for clarity 'make model error'.

Generic Paper Jam code for a jam in the fuser.

Video

Clear Paper Jam 13.B9, 13.B2, 13.FF Fuser - YouTube

https://www.youtube.com > watch
PREVIEW
1:05 No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020

HP LaserJet Enterprise M4555 MFP Printers - 13.B2.FF Error

https://support.hp.com > ca-en > document
Issue: A 13.B2.FF paper jam error appears on the control panel when paper is jammed in the top of the printer. ... Check the printer for jammed paper and clear ...
Missing: m578 ‎' Must include: m578

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  HP Color LaserJet Enterprise MFP M577, M578 - 13.A3, 13.B2 ...

  https://support.hp.com > ca-en > document
  13.A3, 13.B2 jam error in the optional 550-sheet trays. Learn how to clear a paper jam in the optional 550-sheet trays on the printer.
  
  ..

Clear Paper Jam 13.B9, 13.B2, 13.FF Fuser - YouTube

https://www.youtube.com > watch
PREVIEW
1:05 No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020
Missing: m578 ‎' Must include: m578

HP LaserJet Enterprise MFP M577 - 13.B2.FF - PrintCopy .info

https://printcopy.info > code=13.B2.FF

Paper Jam clearing: copy and paste the link in your web browser...I used to work with these printer's..when they work great, when they don't, not so great..

https://www.manualslib.com/manual/949165/Hp-Laserjet-5000.html?page=84

Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)

The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.

Loose toner might remain in the printer after a paper jam, but thetoner should clear after a few sheets are printed.

Hello Nj,

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Here are few instructions on how to clear the paper jam on your printer.


How to Clear a Paper Jam on an HP Inkjet Printer 1. Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.
2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Hope this helps.

hp officejet v40 indicates a paper jam and it is cleared nothing

I am having a similar problem. Anyone know where this piece belongs? It came out when I cleared my millionth paper jam!

here try this guide to clearing Jams supplied by HP

Clearing Paper Jam Guide

I hope this clears your problem :)