Question about Whirlpool GU2400XTP Built-in Dishwasher

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Not Working at All

No lights on panel... water in bottom did not fully drain... Checked Power- OK... 14 months old

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Re: Not Working at All

Check wire nutted connections where power cord connects underneath.

Posted on Nov 18, 2007

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Refer the control panel diagram item K253

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Remove the bottom strainers and make sure that there is nothing obstructing the outlet pipe and the pump. If possible back flush through the outlet pipe and try draining the machine again before using it again.

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Hi, I have a 10yr old Neff s5543 built-in dishwasher, it is has been working fine but recently has stopped fully draining. I have removed it from the housing and checked all pipe work is unblocked and...

Hello there and thank you for choosing fixya
Ok there are acouple of things that can be checked on this along with what you have already checked
Drain solenoid Beneath some dishwashers, there's a timer-activated drain solenoid (an electro-magnetic coil) that opens a drain valve, to drain the wash water through a hose and out to the house's plumbing waste system. If this is failing it will not allow the water to drain from the machine fully
Timer Dishwashers have a timer behind the main control panel at the front top of the dishwasher, or behind the lower access panel. It is either a mechanical device like a simple clock, or it's completely electronic with just a digital readout. The timer runs the dishwasher in a pre-determined pattern. It provides the electricity to all of the dishwasher components at the correct time, for the correct length of time.

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1 Answer

No power to Selections, Water Did Not Drain

When you remove the bottom panel cover, check the wiring connection inside the junction box on the right for a loose or shorted wire.
If that's ok, open up the console and check the continuity of the thermal fuse that's clipped to the control board. Chances are it needs to be replaced.
Good luck!

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1 Answer

No power after one months usage.

Hi Red15,

I'm Harvey the Master Plumber.

Your question is: New dishwasher was working prerfectly and now it will not power up.
You checked the breaker it's fine and I checked the outlet for power.
The dishwasher will not power up. There was water at the bottom of the tub so you took out the filter removed the water and cleaned out the drain pump.
Still no power. Any suggestions on what to do next?

I see this all the time! Your problem is electrical. 9 times out of 10 you'll find a loose, broken or burnt connection in the junction box. Turn off the breaker first, we're not going to get a shock. Look under the d/w and behind the kick plate. You'll find a small metal box on the right or center. Remove the screw. You'll then find the hard wire connections we're looking for. Take wire nuts off one at a time (so we don't confise them). Inspect carefully. Replace wire nuts and restrip wire ends as nessessary. Test the unit before replacing box and plate, there's a chance you might have missed something. Confirm d/w is working then recover.

Feel free contact me again!
Please give me a rating here at before you sign off
Thank you,
Harvey your Master Plumber

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take bottom front panel off to expose the bottom tray. you will find there is water in it. mop water out and appliance will operate ok. turn off at mains first.

if fault reoccurs, you have a leak which will have to be traced

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It sounds like the thermal fuse in the control console has blown.
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Remove the outer door panel and then the console.
Remove the black plastic cover from over the circuit board if it has one.
You should see the thermal fuse clipped to the circuit board housing.
If you have an ohm meter, check for continuity across it, it should read closed.
If you don't have a meter, unplug the wires from it and and hook them together.
Turn power back on to unit, hold door switches down and cancel cycle. The washer should drain the water.
If this doesn't work, check your door switches to make sure they are closing properly.

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