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I have a sony vaio laptop withthe security system 2009 virus. I have a system backup disk that I created soon after purchase. What can I do with it even if I have to reset the system to factory settings. Sorry but I can not find the manual. Thanks in advance.

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You may not need to reinstall. Get these three excellent free tools:
Malwarebytes antimalware
superantispyware
asquared free

boot into safe mode with networking and try to run each of the tools. if one won't work, try the others, then go back and try the ones that didn't work after removing any malware found with the working tool. This should fix you up. Make sure you have antivirus software installed. ps- avast free kicks avg free's ****.

Hope this helps!

Posted on Aug 09, 2009

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Posted on Jan 02, 2017

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Restore3


Hello,

I found these instructions for you on the Sony support site.



Solution
sp.gif sp.gif IMPORTANT:
  • Before performing a recovery, go to the Sony® eSupport Web site at http://esupport.sony.com and check your model-specific support page. Look for software and driver updates or check for knowledge base solutions that may help you solve your computer's issue.
  • This model does not require Recovery CDs. Recovery data is included on a special partition of the hard drive.
  • Do not interrupt the power during the recovery process.
  • Before performing a recovery, disconnect any external devices not supplied with the computer such as printers, network cables, cameras, or external storage devices, like hard drives or flash drives.
  • Customers who purchased the Symantec® Norton Internet Security® 2007 software from the Sony Style® store with their computer must create a Norton Account to save their product key prior to a system recovery or the software cannot be reinstalled.

NOTES:

  1. Click the Start button, then click Help and Support . NOTE: If the Help and Support link is not available on the Start menu, re-enable the link in the Taskbar and Start Menu Properties window.
  2. In the Windows Help and Support window, click Backup & Recovery .
  3. Under Backup & Recovery , under VAIO Recovery Center , click Launch VAIO Recovery Center .
  4. In the VAIO Recovery Center window, under Choose a program , click to select the desired option:

    NOTES:
    • It is strongly recommended that recovery discs be created to help restore files if the operating system will not start. Recovery discs are bootable and can be used to perform a recovery on a properly functioning hard drive.
    • The Windows Backup and Restore option opens the Backup and Restore Center provided with the Microsoft® Windows Vista™ operating system. This provides the ability to save information from the hard drive, such as personal data files, and restore previously backed up data.
    • Computer problems related to hardware can be diagnosed using the VAIO Hardware Diagnostics option.
    • One or more drivers or factory-installed applications may be reinstalled with the Reinstall Programs or Drivers option.
    • The entire (C:) drive can be restored to its original, factory-installed condition by selecting Restore C: Drive .
    • Choosing Restore Complete System will restore the entire (C:) drive, while removing or restoring the Recovery Drive partition. Modifying the size of the hard drive partitions is also an option with this type of recovery. This option requires you to insert Recovery DVDs created using the Create Recovery Discs option.
    • To remove all data from the hard drive, including the operating system, all programs and personal data, choose the Wipe and Erase Data option. This option is provided for the convenience of advanced users who want to install a different operating system, and who want to ensure all data has been removed from the hard drive first. All other users are strongly urged to avoid selecting this option.

Please update me on the same.
Regards
Sammy

Jul 10, 2008 | Computers & Internet

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