Question about Sony VAIO® VGC-RC310G PC Desktop

1 Answer

My sony Vaio vgc-rc310g wont restore from the rescue disks any longer. The display is garbled--wrong characters and different colors. what may have happened: the monitors were flashing off and I received an nv4 display error--I went to this website and followed the instructions and then the display went to vga I think--http://www.christopherjason.com/articles/nvidia-nv4disp-problem/

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  • 5 more comments 
  • kamiblue Jul 15, 2009

    Hi ****,


    I can read the screen while using the recovery disks--its pixelated etc but the characters are displaying correctly--after it finishes the characters are garbled and then a message comes up that it wasn't fully restored so I am unable to enter Safe Mode. Would this still mean a bad video card or is the BIOS corrupted? Also, I have a CMS Velocity back drive and recently made a full backup of the system. Unfortunately, when I swapped the drive into the Vaio it informed me that it was that certain window files were either missing or
    corrupt:




    \WINDOWS\SYSTEM32\CONFIG\SYSTEM


    See article:


    http://support.microsoft.com/kb/307545
    Unfortunately, I dont have windows 2005 mce on disk --
    What do you suggest? Should I try installing a new video card and if so what cards would be compatible?--I believe it has an Nvdia geforce 7600 gt but dont know if thats available anymore and would like to upgrade if possible. Also, should I buy windows 2005 mce on disk and use the CMS drive as my primary drive in the system?
    Cost-wise? do you think its worth it to try and fix this system or should I just purchase a new desktop?

    Thanks,
    Pat

  • kamiblue Jul 15, 2009





    Hi ****,
    I can read the screen while using the recovery disks--its pixelated etc but the characters are displaying correctly--after it finishes the characters are garbled and then a message comes up that it wasn't fully restored so I am unable to enter Safe Mode. Would this indicate a bad video card or something else, say a corrupt BIOS? Also, I have a CMS Velocity back drive and recently made a full backup of the system. Unfortunately, when I swapped the drive into the Vaio it informed me that it was that certain window files were either missing or corrupt:
    \WINDOWS\SYSTEM32\CONFIG\SYSTEM
    See article:
    http://support.microsoft.com/kb/307545
    Unfortunately, I dont have windows 2005 mce on disk --
    What do you suggest? Should I try installing a new video card and if so what cards would be compatible?--I believe it has an Nvdia geforce 7600 gt but dont know if thats available anymore and would like to upgrade if possible. Also, should I buy windows 2005 mce on disk and use the CMS drive as my primary drive in the system?
    Cost-wise? do you think its worth it to try and fix this system or should I just purchase a new desktop?

    Thanks,
    Pat

  • kamiblue Jul 15, 2009





    Hi ****,
    I can read the screen while using the recovery disks--its pixelated etc but the characters are displaying correctly--after it finishes the characters are garbled and then a message comes up that it wasn't fully restored so I am unable to enter Safe Mode. Would this indicate a bad video card or is it something else, possibly a corrupt BIOS? Also, I have a CMS Velocity back drive and recently made a full backup of the system. Unfortunately, when I swapped the drive into the Vaio it informed me that it was that certain window files were either missing or corrupt:
    \WINDOWS\SYSTEM32\CONFIG\SYSTEM
    See article:
    http://support.microsoft.com/kb/307545
    Unfortunately, I dont have windows 2005 mce on disk --
    What do you suggest? Should I try installing a new video card and if so what cards would be compatible?--I believe it has an Nvdia geforce 7600 gt but dont know if thats available anymore and would like to upgrade if possible. Also, should I buy windows 2005 mce on disk and use the CMS drive as my primary drive in the system?
    Cost-wise? do you think its worth it to try and fix this system or should I just purchase a new desktop?

    Thanks,
    Pat

  • kamiblue Jul 15, 2009





    Hi ****,I dont have the OS on disk---the backup I made is a full image backup--the CMS Velocity backup system is supposed to allow for a clean swap---Unfortunately, because that windows file is corrupted it wont work--I contacted them and they said that having the the OS on disk may allow for the image to be restored...ok, so let's say the video card is bad---What can I replace it with? I dont believe that card is available any longer and Id like to upgrade if possible anyhow---Thanks,Pat



  • kamiblue Jul 15, 2009

    Thanks ****,


    any suggestions? Im concerned about the PSU needing to be upgraded too--What card would you recommend?


    Thanks again,
    Pat

  • kamiblue Jul 15, 2009

    One other question--do you think replacing the video card would allow the rescue disks to restore the drive or are there additional problems?


    thanks,
    Pat

  • kamiblue Jul 15, 2009

    yes--I think it definitely pointed me as to what to do next

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If you can no longer read your screen when booting to your rescue disks then your video card is bad and must be replaced.

If you can boot into Windows Safe Mode and read your screen your video card is NOT bad, but you should remove your video card drivers in safe mode. Windows will then revert to VGA mode. You can use your rescue disks to reinstall the video drivers, but better would be go to Sony's website and download the latest drivers and install them. You can put them on a USB stick and tell Windows where to find them while reinstalling.

Posted on Jul 15, 2009

  • 2 more comments 
  • Dick
    Dick Jul 15, 2009

    If it is pixelated that is a good indicator that the card is bad. If you are electronically inclined you might pull the card out and look for bad capacitors.

    Are you able to dispense with using any Sony recovery disks and simply use the Windows disk instead?

    Making a backup of your system does not mean that you can then install that drive into the system and start running. It means that if you have a hard drive crash, all of your data is safe on your back up. The backup does not have an operating system on it unless you did something really non-standard like created an image of your drive on the backup.

    But let's limit our discussion to the issue at hand and get your computer going again. If you can boot using the Windows CD go to the recovery console and run chksdk. This will check your hard disk for physical errors. Report back with your results. When you reboot, press the F8 key repeatedly just after the POST screen, see if you can get to the Windows boot menu that way. If you can, choose Safe Mode. Let me know what happens from there.


  • Dick
    Dick Jul 15, 2009

    Your Vaio video card slot is a PCI-E 16x slot. You can get any card that will fit in that slot and you'll be fine. Newegg or Tiger Direct is where I shop online. You can get them anywhere though, that is a very common interface. You are not obligated to use another Nvidia card, you can use any manufacturer.

    Good luck.


  • Dick
    Dick Jul 15, 2009

    Any one of the cards here would work. The MSI one for $49 with the native HDMI port looks like a good one. Biostar & Asus both make good motherboards, never used their video cards yet. Also since you mentioned power supply Newegg has a "shellshocker" special deal daily, today's is a 400w power supply.

  • Dick
    Dick Jul 15, 2009

    "do you think replacing the video card would allow the rescue disks to restore the drive or are there additional problems?"

    I'm not sure exactly what is on those rescue disks so I can't answer for sure. My guess would be no. I would try to borrow an Windows XP Media Center install disk and reinstall my operating system if I were you. Once you have it installed you should be able to restore your files from your backup.

    If you really want to think outside the box and have a spare hard drive around, see if you can "restore" by using your recovery disks to put an OS on the new drive. I have no idea what is on those disks, it could be the entire OS, drivers and all.


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