Question about GE Profile Arctica Stainless Steel Top Freezer Refrigerator

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My freezer (ge artica) temperature goes up to 40%, then cools dow

My GE artica freezer (upper freezer, lower refrigerator) goes up to 40%, then cools back down down to 0. It started this yesterday and is at it again. I cleaned everything out, so the freezer is empty. The ice maker is working and there is ice. Unfortunately, the unit is almost 6 years old, so it is out of warranty.
Thanks

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The main problem with the Artica/Profile is that they have a main control board and a thermostat board inside the fresh food compartment. I have a repair manual and will send you a copy if you want but we are going to have to look at the control boards for burn marks. Let me know if you need me. Thanks, Sea Breeze

Posted on Jul 15, 2009

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Posted on Jan 02, 2017

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All od the sudden my side by side ge artica keeps refridgeratoor at about 40 degrees and freezer at about 16 degrees


Open the freezer and look for frost buildup on the back panel. If you see frost, you have a defrost problem. Possible causes are the defrost heater or evaporator thermistor. You will need a multimeter to test the components. The heater should show continuity. The thermistor should be between 10k and 80k? at fridge to freezer temperatures. Anything less than that, the thermistor is bad. Remove the back panel of the freezer to access. The heater is mounted to the bottom of the evaporator coils. The evaporator thermistor is mounted to the top of the evaporator.

If no frost, I would suspect the freezer thermistor. It's at the left lower rear of the freezer or behind a grill on the right wall of the freezer. Same thing, if it reads less than 10k? replace it.

If all the components check good, the only thing left is the main control board. You can find this behind a panel on the back of the fridge.

Part numbers: Defrost heater WR51X10055, thermistor WR55X10025, Control board WR55X10942.

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This could be a relay on the control board or the compressor is short cycling or both. You can use my assistance to help you resolve this or call a technician, this depends on you. I am very familiar with the Artica/Profile and know that if you can follow instructions and use a test meter we can get this fixed. I would like your complete model number so I can refer to the exact model you have. I will leave you contact information and a service manual and a web page to use with the diagnostics. This problem will not get better, Sea Breeze

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