Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune does nothing! Screen says Zune with loading logo but...

I have a Halo3 Zune. The Zune will not turn off and on. Buttons don't work. Screen says Zune with loading logo, but nothing happens. It is just frozen without warning and I cant get it to do anything. We have tried reloading the program in the computer, to no avail. Nothing happens. Can anyone help?

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Listen to the Zune as it is starting up, if you don't hear the hard drive spin it's a broken logic board. If you hear it spin, but it makes a repetitive noise, you have a hard drive issue. The Zune logic board isnot too hard to replace. A good source for the part would be ebay. ButThere is a stepby step guide too that explainshow to replace the board : Zune repair. There are also third party Zune repair companies that do it for you.

Posted on Nov 11, 2009

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Let it on and completely drain the power, then try it. Make sure your lock key is not locked either. (at the top of Zune Device)

Posted on Jul 15, 2009

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