Question about Hansgrohe 27118821 Brushed Nickel ShowerPower ShowerPower Single Handle Sho

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I have lime deposits and hard water spots on my Hansgrohe showerhead, handle and sprayer. I would like to know how to clean it so as not to ruin the brushed satin nickel finish. Thanks!

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Use a product called CLR (calcium lime rust0 do not scrub.

Posted on Jul 16, 2009

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How do you unscrew Hansgrohe showerhead (needs cleaning to remove calcium deposits)?


Easiest is to simply pour some CLR cleaner (from grocery or hardware store, it is a brand name) into a plastic bag, and tie the bag around the pipe with the shower head soaking in the solution.

Easy fix!

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To remove the handle simply rotate the escutcheon counter clockwise and it will unthread from the fixation on top of the counter. Then the handle will lift off as one unit. You can clean them with CLR to clear up water deposits. If you need further instructions feel free to contact me Hansgrohe Tech 1-800-334-0455 press 2 for Technical and ask for David Scarborough. I'll be happy to help.

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The most common issue with this type of head is water deposits building up in the spray face. This will cause the unit to express water from the venturi in the center of the spray face as well as other places. If this is the case the best solution is to remove the unit and soak it in CLR for about ten minutes. Then rinse it well and reconnect to the water source. Run water throught the shower head and while running rub the rubber water channels to further break up and clear out the deposits. Then repeat the process at least two more times or until the deposits are cleared out. If you need further help feel free to contact Hansgrohe Technical at 1-800-334-0455.

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1 Answer

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1 Answer

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If the handle is hard to turn it is most commonly caused by water deposits in the handle or in the cartridge below. I would try removing the handle to ensure it turns freely when not installed on the faucet. If not you can clean it with CLR to remove the water deposits that are making it difficult to turn. If the handle turns freely when not installed you will need to remove the cartridge and inspect it to ensure it is not broken or damaged in any way. There could be debris in the cartrige that has either made it hard to turn or broken the ceramic disks. Our handles are easily removed by turning the bell shaped ecutcheon below the lever or cross handle. There are not set screws that hold them on. If you need further information feel free to call me at 1-800-334-0455. Press 2 for tech and ask for David Scarborough.

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1 Answer

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Filter gaskets can be used at your body sprays and shower head as well if you have them. If you have a Hansgrohe thermostatic valve you don't need the little filter screens, because the valve is filtering the water good enough. We do not recommend opening your handshower for cleaning. There would be a strong chance you may not get it together again, or it may become damaged.

If your concern is with a buildup of lime on the spray faces, you can use a decalcifying agent to dissolve the deposits, but do not soak for more than 10 minutes and then rinse well with clear water.

Best regards,

Phil Heslep
Hansgrohe Technical Support
North America

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1 Answer

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do you by any chance have hard water? Calcium or lime buildup around around the spray holes will restrict the openings and result in higher pressure/lower volume streams. A good soaking in CLR should clear up this problem.

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1 Answer

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pull the sprayer out, get some plyers or a wrench and losen up the connection. between the hose and the sprayer there is usually a screen take it out and walla it should take care of you, it also helps to leave the sprayer in some lime away or vinegar for a few hrs to get the hard water losened up in it

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