Question about Microsoft Xbox 360 Console

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Does not read disc

My xbox 360 does not read the disc that has not been inserted inside. Whenever a disc is inserted it will read for a moment then it will go back to the open tray option every other minute. And even if the game has no scratches and or the game is new it will still not read. Neither a game nor a cd will read in the xbox 360.

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Use a dvd lense cleaner if that doesnt work take it to a game shop it prob the lasor.

Posted on Jul 15, 2009

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1 Answer

When you put a disc in it reads open tray.


Hello ckpynn,
I have had this problem myself with my own Xbox 360. From my experience, I have noticed that the issue is usually caused due to the Xbox not being able to read the disc. This could be due to the laser inside the Xbox is dirty or damaged - or it could be the disc itself. I never attempted to repair this because I found that after about 5 or more tries, my Xbox was able to read the disc.
When you open the tray to put the disc in or to try and get the Xbox to read it, try rotating the disc a little bit and insert again.
If this doesn't work, you may need to contact Microsoft technical support for further assistance.

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your dropped or tilted your 360 while playing the disc. this happens. there is nothing you can do except return it if you have a reciept for another one or buy another one. if you drop your 360 while its on with a game inside or you tilt it the disc inside will scratch up because of the spinner.

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Customer support: 1-800-4MY-XBOX

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Bad Cdrom/dvd
The laser going bad is a pretty common issue with the drives, since it's a Hitachi that spindle motor could be all gunked up with dirt as well and cause that issue also.
if ya have a Hitachi, if it's a Samsung it could just be the laser.

http://www.llamma.com/xbox/Repairs/xbox_dvd_repair.htm

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