Question about Sony CLIE PEG-T615C Handheld

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Hot sync my sony clie peg t-615c will not do a hot sync with iMac computer. It has worked previously. I tried a hard reset on the hand held. When it worked it would sync with handspring selected, not clie, which I thought was odd but as lon as it worked, fine with me. jmorgan123 suggested I reinstall the drivers on my computer. I trashed the 'Myssing Sync' folder and reinstalled missing sync using the original CD I purchased from Still does not work. I would like to connect with jmorgan123 but as yet have not found how to recontact him Thanks, Sprinklerdan

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  • sprinklerdan Nov 17, 2007

    cradle/cable connection

    HotSync v4.0

  • sprinklerdan Nov 17, 2007

    local setup under serial port settings

    OS 9 is used for palm pilot desktop--which I have running when Hotsync is tried



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What connection are you currently using for the sync? and which version of the os are you using?

Posted on Nov 17, 2007

  • 1 more comment 
  • Trinity Sabre
    Trinity Sabre Nov 17, 2007

    sorry, i meant the mac system version.

  • Trinity Sabre
    Trinity Sabre Nov 17, 2007

    welp, regardless of the version, here's the best advice i can give you on troubleshooting it for right now.

    try using the palm desktop software first,

    get the version for palm, tungsten, and zire

    they have multiple versions for multiple system revisions

    if this does not work, then try the following

    Go to: /Applications/Utilities/ and run 'System Profiler' and find the
    USB port. This is where you will look to see if the device is seen by
    the Mac.
    2. Check the device and be sure it is is securely in the
    cradle or securely connected to the cable. Also make sure that the USB
    cable is plugged directly into the Mac and not into a hub or keyboard.
    Check you connections. There is the section called 'Connections'. It
    will have three icons, a USB connector, a globe, and a Bluetooth icon.
    If one of these connections is available the icon will have a blue halo
    around it. If it is NOT active it will be gray. Please make sure that
    the USB icon is blue.
    4. Launch a sync.
    5. Immediatly after
    starting the sync, refresh the System Profiler by using the key stroke
    combination (Apple + 'r') ...and then keep refreshing the profiler
    until the device shows up on the bus, or until the device times out

    if it finds the device
    to 'System Preferences' on your Mac and then go into 'Accounts'. Look
    at the 'Login Items' tab. You need to check for 'Transport Monitor' or
    'Palm Desktop Background', if you have either of them, then you must delete them
    from the list, not just uncheck.

    1. Click on the blue Apple menu (top left hand corner)
    2. Select System Preferences
    3. Select the Accounts icon
    4. Choose the "login items" tab

    this point you will be able to see if you have the "Transport Monitor"
    or the "Palm Desktop Background" listed. For Missing Sync to recognize
    the device you need to have Missing Sync Monitor installed in this list.

    One other thing that can prevent Missing Sync from seeing a USB
    connection, and that is a conflict with an iTunes Plug-in from

    if it doesn't find the device
    can try repairing the permissions. On your Mac, go to
    /Applications/Utilities/ and run Disk Utility. Choose the disk in
    question and then click on the Repair Permissions button.

    After doing the step above try the test again.

    another issue may be dirty connections on the sync cradle or one the clie itself, you can use a q-tip and a contact cleaner/rejuvinator like rid-ox or de-oxit to clean the connections.

    let me know what happens, if it doesn't work i will see what else i can do.

  • Trinity Sabre
    Trinity Sabre Nov 17, 2007

    and as far as the palm desktop software goes, try using version 2.6.3 as well, as some of the newer versions seem to have an issue with avantgo.



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