Question about Canon PowerShot S3 IS Digital Camera

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When turning it on the lens only makes a noise and will not come out. Then I get a message "lens error, restart camera"

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  • 164 Answers

This is the common E18 or Lens error problem in such PowerShot family cameras.

It may be a minor issue caused by dust or samd particles, which requires to have blowing in compressed air inside the camera, mainly in front of the lens area.

Also, it may be a major problem in the lens mechanism, where the internal gears (three of them) or the USM motor (Ultrasonic motor) are damaged.

If after blowing in compressed air the problem didn't dissapear, then you will need to have a qualified camera repair service in evaluate and quote the repair of the camera.

Other option is that if you are good or want to attemp the own repair fo the camera, you can find a broken camera (won't power on, broken LCD screen) in ebay or other online places, and swap parts. This requires some tools to open the camera, and a lot of precaution to see how the screws and parts are assembled.

I hope this helps you.

Best regards,

Posted on Jul 22, 2009

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Camera detected this error while moving the lens and cut the power automatically. This error message may appear if you press on the lens while its moving. Make sure that when your going to turn on the camera, your hand or fingers will not block the lens to retrack. Turning on the camera in a dusty or sandy environnment is also one reason for this message to be displayed.
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Please let me know if you have any questions and if this solution was helpful.

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