Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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8 GB Zune Problems

Songs keep playing but cannot do anything else but pause. Reset won't work, cannot browse, touch pad does not seem to work at all.

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Try cleaning the switches and switch pads.

Posted on Jul 15, 2009

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The usb connected icon that sits on bottom right of the task bar say its connected but may not work properly and windows starts making the default sound for connecting and unconnecting as the zune resets...


I would recommend you to hard reset the player using the instructions below:

WARNING: A hard reset will delete everything on your Zune.

  • Press and hold the back button
  • Press and hold up until it reboots
  • Depending on which Zune you have, immediately do one of the following:
  1. If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
  2. If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: "Clearing contents. Please wait."
I hope the above steps would help resolve the issue.

Please revert back for any more issues that you may face.

Regards

Anand

May 10, 2011 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I have a 30 gb zune. Got all the updates loaded, turns on, charges everything works, but the music plays then there's a long pause and starts playing again. this is continuous.


I think you need to scan for virus with a good anti virus, then if possible, format it(but see if you could remove the songs that you already have to avoid the stress of getting them back).

Feb 06, 2010 | Microsoft Zune JS8-00001 Digital Media...

4 Answers

Error code c00d124d appears on my zune while sync


You may have to attempt a Hard Reset if this issue is persistant.

This will erase everything on your device, as a warning please be certian you have backup copies or this is a last resort.

Here is the original post:
WARNING: A hard reset will delete everything on your Zune.
  1. Press and hold the back button
  2. Press and hold up until it reboots
  3. Depending on which Zune you have, immediately do one of the following:
    1. If you have a Zune 4 GB, Zune 8BG, or Zune 80GB, immediately press and hold the Back button Back at the same time as you press the right side of the Zune pad and the Play/Pause button. Continue to hold these buttons until the Zune device restarts and you receive the following message: “Clearing contents. Please wait.”
    2. If you have a Zune 30GB, immediately press and hold the Back button Back at the same time that you press the right side of the Zune pad and the center of the Zune pad. Continue to hold these buttons until the Zune device restarts and you receive the following message: “Clearing contents. Please wait.”

    Good luck, Let us know

Apr 14, 2009 | Computers & Internet

1 Answer

Want to put music back on my zune,it wouldn't sinc,


May have to reset the zune to factory default settings...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Mar 12, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

Feb 19, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

6 Answers

Music stops and zune freezes up


uhm i think i may have found your solution, that is if your using limewire or some client of the sort, i synced my zune while the program (limewire) was on and downloading music and i had the same problelm you did so i simply deleted all my music and put it back on the zune while limewire was off and now it works fine, i have an 80 gig btw if that matters

Feb 10, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My Zen Touch Is Froze Help Please


Hello Karim... If you had the Zen Touch 20 Gb like I just have right now, try to reset it. Here's how: Set the POWER/ LOCK SWITCH to the left, so the player is locked (make sure it was on). You can see a small hole in the leftmost side, insert a hair pin or a thin wire to the slot and push gently (be sure it is the hole in the left side, the hole in the right is the microphone). After you'd done that, it would reset. Turn it on again, and hope that solve your problem. Another thing to do is to connect your player to a computer and browse the file. Don't do anything, just open browse the files. Then after awhile, plug it off from the computer... I haven't tried this, but this one is posted on one of the thread, and solved the unresponsive touch pad or keys.

Aug 20, 2007 | Creative Labs Zen Touch MP3 Player

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