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Dyson DC54 brush bar not rotating. Have removed all the hair, cleaned the brush and replaced, still not spinning.

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  • Dyson Master
  • 9,098 Answers

Brushbar not turning Clutch check - Dyson

www.dyson.com/...dyson...not.../brushbar-not-turning-clutch-chec...

DysonBrushbar not turning - Clutch check. Please ensure that your hands are clear of the soleplate and brushbar before completing this test. Clutch check.

Resetting the brush bar (Official Dyson video) - YouTube

? 3:52
https://www.youtube.com/watch?v=AiKnefEr7ns
Jan 16, 2014 - Uploaded by AskDyson
How to clear and reset the brush bar of your Dyson DC41 Mk2, DC55, ... Dyson DC41 Mk2, DC55, DC65, DC66 - Resetting thebrush bar (Official Dyson video) .... Dyson Cinetic DC52, DC54with the Musclehead™ floor tool ...

Dyson DC44 - Remove & clean the Brush Bar - An owners ...

? 4:13
https://www.youtube.com/watch?v=_0a71p84sp8
Nov 12, 2012 - Uploaded by Tom Strong Reviews
Here is the fantastic Dyson Digital Slim Mk2 DC44 Animal. (DC45 in ... Europe) Here I show how to remove and clean the Brush Barof any tr... ... It is and easy operation and one you need to do whenever the brush is not clear.

Dyson DC54 Support - Turbine head not working properly

https://www.dyson.com.au/.../dc54/dc54...not.../turbine-head-not-workin...
Dyson DC54 Support - Turbine head not working properly. ... If you cannot clear an obstruction you may need to remove the brush bar. Use a coin to unlock the ...

Posted on Jan 24, 2016

Testimonial: "Hi, Thanks for the answer, have removed brush bar and all obstructions but still not working. DC54 brush bar unit is different from that of DC55."

  • Claude Kayser
    Claude Kayser Jan 25, 2016

    Resetting the brush bar (Official Dyson video) - YouTube
    Video for dyson DC55 brush bar not spinning? 3:52https://www.youtube.com/watch?v=AiKnefEr...
    Jan 16, 2014 - Uploaded by AskDyson
    How to clear and reset the brush bar of your Dyson DC41 Mk2, DC55, DC65 or DC66 upright vacuum ...

  • David Alexander
    David Alexander Apr 18, 2017

    My DC59 head snapped a belt, cannot buy just the replacement belt, looks like I am being forced to spend addition money, by this not being available any suggestions ?

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Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

  • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
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    2011-09-29 · Want to watch this again later? Sign in to add this video to a playlist. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright ...
  • Dyson DC25 Upright Vacuum Cleaner - Support ' Dyson.com www.dyson.com/Support/dc25/DC25-ANIMAL Dyson DC25 Upright Vacuum Cleaner Support. Skip to main content X. Shop. Shop vacuums; Shop air treatment ... The Dyson Helpline is available during the following ...
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  • Dyson DC25 brush won't spin when touching the floor. If I ... www.fixya.com > Forum > Vacuums > Dyson 2016-03-18 · Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?
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  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    Why aren't the brushes turning?


    Hi Francis, it's Jack at Dyson.

    DC50's brushes should always rotate when the machine is plugged in, switched on, and reclined into the normal vacuuming position. They're engineered to run when cleaning carpets or hard floors, but you do also have the option of switching them off to protect delicate rugs.

    If your DC50's brush bar won't rotate, check the cleaner head for any obstructions, and remove any threads or hair from the brush bar before resetting it as shown in our video guide:


    This should resolve the issue, but if you'd like further assistance from Dyson once you've given this a try, just give the Dyson customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a repair or replacement part is needed, we can also confirm if this is covered under your Dyson warranty.

    Jun 02, 2015 | Dyson DC50 Upright Vacuum

    1 Answer

    Dyson dc40 animal brush is not spinning


    Hi there, it's Jack at Dyson.

    As with most Dyson upright vacuums, DC40's brush bar is engineered to shut off for protection if something jams it. Once you've checked the cleaner head for any obstructions and removed any threads or hair from around the brush bar, you should be able to reset your machine:


    The brush bar will never rotate when the machine is standing upright, so make sure you recline it into the normal vacuuming position before testing it.

    I'm confident this will resolve the issue, but if you'd like some further help from our experts after giving this a try, you're welcome to call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). In the unlikely event that a repair or a replacement part is needed, we can also confirm if your DC40 is within the Dyson guarantee period.

    Mar 02, 2015 | Dyson Dc40 Animal Lightweight Ball Upright...

    1 Answer

    Brush bar not rotating. have cleared the head. suspect its the belt but cant get inside because the screws wont unscrew. could I need a complete new brush head . dyson is about 6 years old.


    Hi there, it's Jack at Dyson.

    DC25 doesn't have a traditional, user-replaceable belt. Instead, the belt is engineered to last the lifetime of the machine in normal use. The belt is protected by a sensor which shuts off the brush bar if something jams it. If the brush bar isn't currently rotating it's very unlikely to be related to the belt itself.

    If you've been unable to reset the machine by removing any threads or hair from the brush bar and endcap, we'd appreciate the opportunity to take you through some further troubleshooting checks to pinpoint the cause of the issue. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We'll look forward to speaking to you. If a repair or a replacement part is needed, we can also confirm if your DC25 is within the Dyson parts and labour guarantee period.

    Please be aware that any remaining Dyson guarantee coverage on your machine could be void if you dismantle the cleaner head as you've described. For this reason we'd encourage you to get in touch directly for assistance rather than attempting a repair.

    Feb 21, 2015 | Dyson DC25 Animal Bagless Upright Vacuum

    2 Answers

    Brush bar won't spin. Both filters have been cleaned ,all hoses checked for blockages,brush bar removed for cleaning


    Hi there, it's Jack at Dyson.

    DC25 doesn't use a conventional, user-replaceable belt. Instead it it uses a belt engineered to last the lifetime of the vacuum in normal use, protected by a sensor which shuts off the brush bar if something jams it.

    Normally, checking the cleaner head for obstructions and removing any threads or hair from the brush bar and endcap will allow you to reset your machine:


    However if you've already followed each of the steps shown in our video guide without success, you may need a replacement cleaner head or a repair of your machine. If you can contact us directly we should be able to arrange this for you, and can also confirm if this is covered under your Dyson warranty.

    When you have your DC25 easily to hand, please get in touch with the Dyson Customer Helpline so we can help determine if a repair or replacement part is needed. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We'll look forward to speaking with you.

    Apr 06, 2014 | Dyson Dc 25 Animal

    1 Answer

    Brush bar is not spinning


    Common causes of brush roller failure are belt breakage and clogging. If this is a Dyson animal vacuum, you may find the brush roller is so clogged with hair that it cannot rotate. The solution is to remove the brush roller and clean it thoroughly, particularly inside the end caps where hair accumulates. It is unlikely that an entire animal was ingested.

    Nov 20, 2013 | Dyson DC28 Animal Vacuum

    1 Answer

    Brush bar does not turn & makes a loud noise


    You need to clean your roller and replace the clutch assembly that drives the belts. poorly designed vacuum with many flaws.

    May 27, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

    4 Answers

    Ratchet noise, beater will not turn, belt not broken, in carpet mode the Dyson d07 makes huge ratchet noise and the belt will not turn the beater brush.


    Ok, so I had the same ratching noise and took the advice of many sites directing me to clean the brush. But like most I cleaned the brush and the noise continues and the brush does not spin. Reluctant to take it to get serviced I dug a little deeper and now it works just fine. This is what you need to do as removing any hair from just the brush part will not be enough.
    Remove the entire brush bar from the bottom of the Dyson, this means pulling the bar out of the drive belt. This is not to difficult just use a little muscle as the belt will stretch. Once the bar is out grasp hold of the two plastic end caps on the brush bar which the brush bar actual spins in. These two caps are connected by a slim metal rod which runs through the brush bar. Place one hand on each side and begin to twist and pull until one of the caps comes off. Once the cap is off of the one side you can pull the other cap from the other side through the brush bar as this cap will be the one attached to the slim bar I mentioned above. If like mine you will see a ton of hair wrapped around these caps and inside the ends of the brush bar. Clean them out as best as possible.
    After you clean it out, run the cap with the rod back through the brush bar, attach the other cap and twist and push together. Make sure the caps lineup which each other just like they were when you pulled it out. You'll notice how much more freely the brush bar spins between the two caps then before you cleaned it. Now, pull on the drive belt and feed the brush bar back through and attach as it was to begin with. This did the trick for me.

    Apr 25, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

    9 Answers

    DC 07 BRUSH BAR DOES NOT TURN BELT OK


    Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

    Jun 16, 2007 | Dyson DC07 Animal Bagless Upright Cyclonic...

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