Question about Whirlpool Duet GHW9150P Front Load Washer
CCU/Touchpad/LED assembly error
This error occurs if the touchpad/DED assembly is not able to transmit/receive data to/from the central control unit (CCU)
1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding
2. Unplug washer or disconnect power.
3. Check Wire Harness connectors to the touchpad/LED assembly and Central Control Unit (CCU)
Replace failed component.(In most cases, the CCU(Central Control Unit), will need to be replaced).
Posted on Jul 15, 2009
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Posted on Jan 02, 2017
F-21 means that it's taking too long to drain. This could be a broken pump or some stuff in the pump or drain hoses. I had this problem last week and I fixed it myself with a pair of pliers and torque and phillips head screwdrivers.
If there is water coming out of the drain hose when it's running, then the pump is working. (The drain hose is the thing that comes off the back left corner and runs to an inlet against your wall.)
Unplug the machine and turn off, then detach, the hot and cold water hoses.
To clean the pump and drain hoses, you will need to take the back and top off. Very easy, just lots of unscrewing with the torque screwdriver. Have a little bowl handy for the screws. Then tip the machine forward, lid side down.
If the drain hoses are translucent, as mine are, you can see if they have gack in them. Unclamp them with the pliers. (Squeeze the things together and slide the clamp back up the hose it's holding on.) I had lots of gack (we're dairy farmers) and cleaned them with an unbent coat hanger with a piece of rag crimped on one end (use the pliers). There is a hose outside the machine and another one inside the machine. I also cleaned the elbow between them.
The two things inside the machine that you should clean are the rubber funnel that first takes water out of the drum (mine was black) and the pump it attaches to. These hose clamps were especially easy to unclamp. Take the funnel to the sink and wash it with hot water. The pump attaches to the bottom of the washer with red rubber seats. They are very easy to detach. Then you can take the light-tan pump on the left off the motor with the Philips screwdriver. Take the pump to the sink and clean it out. Mine had nails, a battery, money, a pencil and some other stuff. Remove any stuff and clean out both sides with hot water.
Then put everything back together.
This whole project should take an hour, maybe two. The Sears repair guy sucks and you don't need him.
Posted on Nov 05, 2009
"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:
Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
Posted on Sep 15, 2009
SOURCE: My Washer flashes F 21
Your filter is probably clogged. Unplug the washer and remove the lower front panel (three hex screws). You may need to tip the washer back to do this - be sure to have someone hold the washer while you work. The filter is about 3 inches in diameter and unscrews from an assembly just to the left of the pump, which is on the right side of the washer. It is hard to turn, but with a little muscle it will unscrew. Be prepared for water to gush out. It can be a lot or a little depending on how much water is left in the tub. Once unscrewed, clean out all the junk that has accumulated in it. Make sure the the pump rotated freely and doesn't have any obstructions. Then screw the filter back in and put the panel back on. Assuming you found a lot of junk inthe filter, this should solve your problem. Good luck.
Posted on Mar 22, 2009
SOURCE: My washer is flashing "F-21"
"F21" is a Long Drain error code. This is usually an indication that you may have an obstruction somewhere in the drainage system. Most commonly, there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:
Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.
NOTE: A "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:
These are both very simple repairs that you can perform yourself without the assistance of a repairman.
NOTE: For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.
To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.
The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.
Read through the information provided and if you have questions, please post back with your MODEL NUMBER. I hope you find this information helpful.
Posted on May 20, 2010
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