Question about HP Officejet 5610 All-In-One InkJet Printer

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Scan error - refer to device documentation to troubleshoot

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6 Suggested Answers

6ya6ya
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sethdileswar
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SOURCE: hp 4355 cartridge error

cartridge use same number.

Posted on Jun 30, 2008

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SOURCE: no scan options say refer to device documention to trouble shoot

Check whether the Digital Imaging Monitor is running .

If yes, good.

Now, please open HP Solution Center and setup the destination list .

Double click >> HP Solution Center >> settings >> scan settings and preferences >> scan to .. setup >>
Add all the entries from " available scan destinations " to "front panel destination list " >> click >> ok .
Now, try to scan from the front panel of the All-in-One .

Posted on Jul 26, 2008

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SOURCE: cartridge error, refer to device documentation for troubleshoot

show me a massage Cartridge error, refer to device documentation for troubleshoot printer model hp officejet 5610 all -in- one what is the problem and how do i solve thnk you

Posted on Jun 28, 2009

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SOURCE: No scanning option in my HP office jet 5610 All in One

I had the same problem for months. I couldn't solve it but found a work around. Place the document to scan in the scanner.

Open MS Paint (Start/Programs/Accessories/Paint). Click on File in the menu bar, then from Scanner or Camera. It scans!

Posted on Aug 28, 2009

komguy
  • 2306 Answers

SOURCE: My Officejet Pro 8500 won't scan, although it did fine originally

It won't scan unless the HP scanning software is loaded and running on your PC, it needs to know where and how to scan, which is the scan options. It will scan and make a copy if you press copy, but it won't scan when you press scan unless that software is running.

Posted on Sep 10, 2009

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How to Solve No Scan Options: Refer to device documentation to troubleshoot


How to Solve Cannot Scan Error or No Scan Options: Refer to device documentation to troubleshoot

1. Click Start ,
2. Click Run and type Msconfig and then click on ok
Will show the new screen of System configuration utility
3 Click on startup option
4. Search the list for HP Digital Imaging Monitor .
5. Select the HP Digital Imaging Monitor check box.
6. Click Apply , and then click Close .
7. Click Restart to restart the computer.

*Note : If HP Digital Imaging Monitor is not on the list,
it means the driver was not correctly installed.
You need to reinstall the software.

on Jan 22, 2010 | Office Equipment & Supplies

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Can't scan- Refer to device documentation to


Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

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I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

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go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

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