Question about Brother IntelliFax-2820 Laser Fax

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Incoming faxes are too dark

First we were having paper jams and took a little while to fix problem and after that all incoming faxes are coming too dark. what can we do to correct that? I noticed that the little brush under the drum/ toner cartridge is very dirty but there is no way to remove and clean. Is there anything else we can do so incoming faxes come clean and not dark?
Please help,
Thanks

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U r using refilled cartridge?
remove the drum unit and u can find one blue lever on the right side of the drum unit . slide it 4,5 times then put it back . take a test copy

Posted on Jul 16, 2009

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