Question about IBM Infoprint 1352 Laser Printer
Okay, I need some additional information from you and I have a couple of suggestions for you.
First, is your printer plugged directly into a wall receptacle? If not, plug the printer cord into one.
A couple of other things could be going on. The fuser that was used may not be the correct fuser. This can cause the fuser sensor to report an error based on the wrong heat lamp inside the fuser.
The system board (motherboard) may be reporting the error incorrectly/ In which case the motherboard should be replaced.
The fuser sensor may be defective.
If the repair was completed by an IBM Certified technician, then there is a warranty period associated with the repair. Call your local IBM Office and ask for a service manager and issue a complaint on the repair activity.
IBM may in turn refer you to a TSS manager or choose to handle the complaint on its own. When I was a field tech for IBM, the goal was first time final, so I imagine that they will be very concern that the tech has been there twice and yet the failure is the same.
Good luck Don
Posted on Jul 15, 2009
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Posted on Jan 02, 2017
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could be, but first take out the cartridge then look inside the unit there is a black roller, kind of spongy or hard rubber, is the black part towards the right? grab it and give it a tug and see if you can SLIDE it to the left if so then it needs to be replaced, that is your problem.
It could also be the fuser, are the copies on the left coming out smudged or with a grainy shadow? then it's the fuser.
Oct 11, 2007 | IBM Infoprint 1352 Laser Printer
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