Question about Zyxel Prestige 660R Router (P660R)

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P-661H-D3 zyxel problem?

Hello,we have a P-661H-D3 zyxel, while everything was fine for about two years or more, it's been two weeks now that we have no Internet at all. While the dsl light is on and green, the Internet light is off.The status says that DSL is up at 37 kbps / 42 kbps and ATM loopback fails. Also, WAN has no ip (0.0.0.0) Is it a problem of our zyxel or is it sth wrong with the line? (dslam for example)
Restarted it several times, even tried a reset and restore but nothing seems to change.

Thank you for your help!

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  • karanasou Jul 15, 2009

    Thank you for yr help,
    no I still can't connect. Right now I'm using a different default gateway than the zyxel's and I have the ability to go online. One more thing, when on wan-->"more connections" tab, I see an "Internet connection" as usually, but there are no Active or Modify icons.

    So, router is off for good???

  • karanasou Jul 15, 2009

    Thank you for yr help,
    no I still can't connect. Right now I'm using a different default gateway than the zyxel's and I have the ability to go online. One more thing, when on wan-->"more connections" tab, I see an "Internet connection" as usually, but there are no Active or Modify icons.

    So, router is off for good???

  • Bruce Volkers
    Bruce Volkers May 11, 2010

    Check in! Bear in mind: e-mails are iffy here, just because you didn't get one doesn't mean that there is no response. Many routers default to 192.168.2.1 therefore the computer's static IP should be 192.168.2.xxx with xxx ranging from 2 to 255

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  • 121 Answers

The fact that it does not get an IP address almost certainly means that the router is KAPUT. You may try to add in a manuel address. In you network settings of your computer you can put the following IP addresses:
IP Address : 192.168.0.100
SUBNET MASK : 255.255.255.0
GATEWAY : 192.168.0.1
then try to see if you can connect to the internet (see if the internet light then comes on.)
Let me know if it works. I may still be able to help you after that.....
My email = doc@plettcomputerdoctor.co.za

Posted on Jul 15, 2009

  • Johan Stoltz
    Johan Stoltz Jul 15, 2009

    Where are you ? What Country ? If it is in South Africa I may syill be able to help you by changing some settings.....

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