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We have a whirpool Gold ultimate care II electric dryer. It will not completely dry clothes in one cycle..sometimes it takes 2 or 3 cycles to completely dry even though the dryer chamber has very hot air. I have already cleaned out the filter and filter/blower shaft and pipe to outside. There is nothing blocking it. Is there a sensor, etc. which could be causing it even though there is sufficient hot air?

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  • chc1jack Jul 15, 2009

    How do I run it without the sensor?

  • chc1jack Jul 15, 2009

    That is what we always do normally....run everything on a timed dry setting with the temperature setting on "Heavy High) and with the Finish Guard Plus"OFF"...should the finish guard plus be "ON"?

  • chc1jack Jul 15, 2009

    I'm doing what you suggested however I don't think I need to wait until the end of the drying cycle. I turned off the finish guard (which is the way we always run it) and unhooked the venting...There is a hugh blast of hot air shooting out the back and the blower seems to working well. What else could be doing it? How does the sensor impact the drying time, etc? If it is the sensor how can I get the part.

  • chc1jack Jul 15, 2009

    I thought the sensor was immediately behind the back panel??

  • chc1jack Jul 15, 2009

    Is that now the logical problem?

  • chc1jack Jul 17, 2009

    turns out we fixed it..........not with the electrodes but following your step by step procedure we finally determined the vent was blocked up in the attic. purchased an 18' flexible lint brush and cleaned out venting. thanks

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If you have already cleaned the duct work try to run a load without using the sensor, if the problem is still happening then it is not the sensor. Also run 1 load with the vent unhooked, if this does the trick it is a venting issue. A venting issue is not just lint buildup it could also be a issue with the blower.

Posted on Jul 15, 2009

  • 5 more comments 
  • John Riley Jul 15, 2009

    use the "time dry" settings, this setting just runs on time & does not ust the sensors.

  • John Riley Jul 15, 2009

    I would set the finish guard to off, unhook the dryer from the venting and run a load thru. We know the dryer is heating so the problem has to be venting or temp sensor. Let mr know what happens after the test cycle.

  • John Riley Jul 15, 2009

    To get a replacment sensor go to marcone.com all you will need is your model #, It sounds like the blower is working, let it finish the cycle just to be sure, you will get some good diagrams on the web site this may help with taking it apart, start by taking out the screws on the top of the dryer door opening, then remove the screws from the back of the backsplash, you will then be able to take the top off and get to everything.

  • John Riley Jul 15, 2009

    the drum sensor is located just inside the door to the left, it looks like 2 silver bars about 4" long about 1/2" apart, you will need to pull the door off to replace them

  • John Riley Jul 15, 2009

    If you got the same results as before after running a load with the venting unhooked then yes that is the problem.

  • John Riley Jul 17, 2009

    Have you had any luck getting the dryer running?

  • John Riley Jul 17, 2009

    Good deal, Glad I could help

    Go Cubs

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