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looks like your touch pad does not working.
please go for the repair maybe its a little loose contact with flex cable and connecting port in the inside.
regards,
nuwan.
Try to perform a hard reset. The most common way to factory reset an android device is these method. 1. turn off your device 2. Press the your Volume up button and power button at the same time for a period of time 3. you will see the android image appear on the screen after that you will see some options 4. Choose the WIPE DATA/FACTORY RESET by moving your selection using the Volume buttons 5. Select it using the Power Button Then wait for it to finish the resetting process.
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