Question about Quintum Tenor DX2048 (501012100) 2x10/100 Mbps Networking Switch

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I have a tenor dx 6120 connects to an omnipcx office but i cannot make a voip call with it although I 've configured it to make sip call

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Unfortunately, there are any number of reasons this could be a problem. The only sure way to tell what's going on is to look at the SIP traffic directly.

If you are up for it, here are the steps you'll have to take:

1. Download and install Wireshark(it's free) from www.wireshark.org

2. Install wireshark on a PC and connect it to the same switch as the Tenor,

3. Configure the switch to use the PC port as a monitor port for the port the tenor is connected to; you need a managed switch for this.

4. Start a capture with Wireshark for the appropriate interface. You'll probably see a shocking amount of traffic on your network all of a sudden. Don't worry, we're going to filter out the stuff that doesn't matter and it will be much more manageable.

5. Click the Telephony tab and select "VOIP calls". Try to make a call or two and see if this provides any useful info.

6. If #5 didn't help, go back to Telephony and select the "SIP" filter. This will provide more basic info on what is going on with the Tenor by showing every SIP packet. If you don't know anything about SIP it can be pretty hard to read though - you may need to post results here and let us take a look.

Posted on Jul 18, 2009

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On the Nokia E71 some of VoIP settings are hidden by default, and you will need Nokia's new VoIP SIP application.
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STEP 1 Go to Tools / Settings / Connection / SIP settings. Create the following profile
Profile Name: VoIPVoIP Service
Profile: IETF Default
Access point: (your WLAN AP name)
Public user name: 5551231234@sip3.voipvoip.com ( Instead of 5551231234 account number example, use the account number assigned to you when signed up for VoIPVoIP service. When recorded your phone will show sip:5551231234@sip3.voipvoip.com )
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Realm: voipvoip.com
User Name: 5551231234 (Instead of 5551231234 account number example, use the account number assigned to you when signed up for VoIPVoIP service. )
Password: Enter the password that you chose when you signed up for the service.
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Make Calls!
To dial any phone number that is part of the NANP (North American Numbering Plan), you must dial:
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To dial any phone number that is outside of the NANP (North American Numbering Plan), you must dial:
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