Question about HP Pavilion dv7-1245dx Notebook

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Hp dv71245dx cannot remove from muted state.

I can hear sound via headphone, but the internal speakers are always muted. The mute touch button is now always on

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Hi
Go to Control panel > Sounds and Audio Devices > Volume. Check that Device Volume is at least halfway across the slider and that Mute is unchecked. Go to Advanced and make sure that nothing is mute. Go to Speaker Volume and set the sliders at least halfway across the slider. Go to Advanced, and in Speakers setup choose Laptop Stereo Speakers (if that's what you have). Go to Performance and choose Restore Defaults. Click Apply > OK

plz do inform if this has sorted out the problem
all the best
regards

Posted on Jul 15, 2009

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