Question about Microsoft Xbox Console

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Red light of death

I turn on the xbox and the light flashes green then it turns red and gives me an 07 service required call customer support

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  • NAZER Dec 09, 2007

    My xbox light loads up put then flashes green and red and says it needs servicing

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  • 19 Answers

Most of the times, the IDE cable is not properly connected when you see this error. Please reattach the ide cable. Not only to the harddisk drive but also to the dvd drive. ALso try to reconnect the ide cable to the motherboard.
Press pretty hard so it goes all the way in. Make sure it is seated straight and proper in the drives and the motherboard. If you still have an error 7. Try another ide cable. If that won't work try another harddisk. If there is still no go, try to set the jumpers on the rearside of the harddisk drive. Set it to master or cable select. If still no succes, then your SOL!

Posted on Nov 17, 2007

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My son has been given an original Xbox. He has played with it for 2 days without trouble. When he went to turn it on this morning it loads the Xbox logo, then the mirosoft logo but then defaults to a...


I could repair the xbox for you or possibly replace any damaged parts mostly the hardrive. I wouldnt charge or anything since the console is old the means to repair are simple yet i would need the xbox here as its hard to give you the means to do so!

Dec 26, 2010 | Microsoft Xbox Console

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Well when I turn on my xbox 360 the third part flashes red.


hello.
CAUSE The three flashing red lights may indicate that your Xbox 360 console has experienced a hardware failure. Please read the letter that discusses warranty changes for three flashing red light hardware failures. 

MORE INFORMATION 

If you suspect that you are experiencing this issue, you can submit a console-repair request online. However, before you submit your request, we ask that you first try the following two steps to verify that you are indeed experiencing this issue: 

1. When you turn on the console, examine the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps that are listed in the following Microsoft Knowledge Base articles: 

906101 Xbox 360: The power supply light is red 906102 Xbox 360: The power supply light is orange 906103 Xbox 360: The power supply light is not illuminated 

2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the symptom occurs again. If your console continues to display the three flashing red lights, your console may have to be repaired. For information about how to start the repair process online, please visit http://www.xbox.com/support, and then click Console Repair in the upper-right section of the Web page. 

Note: The online console repair service is currently not available in all countries or regions. 

If you would rather contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact for information about how to do this. 

APPLIES TO 

* Microsoft XBox 360 Video Game System 
* Microsoft Xbox 360 Hard Drive (20 GB) 
* Microsoft Xbox

Apr 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Three red lights


Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Check the light on the power supply ( The big brick that goes to your wall )
If the light is green that means the power supply is OK
If the light is Red that means the power supply needs to be replaced

3. If above steps doesn't work, you need to contact xbox customer support to get your xbox repaired

Dont worry shipping and handling will be covered.

Apr 03, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

I soldered ana chip & tightened gpu chip. after switching on the set green light appeared for 5/6 sec. changing to 2 red lights. 2nd time only red lights came . Now it's not turning on.


1. Let your Xbox 360 console cool. You may have to wait several hours for your Xbox 360 console to cool enough. Don't turn on your Xbox 360 console when the console is hot. 2. Verify that your Xbox 360 console has enough ventilation and that the fans are operating. For more information about ventilation, see the "More Information" section. 3. If the two lights continue to flash red after you try steps 1 and 2, contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the Xbox Support (http://www.xbox.com/support/) Web site.

Mar 10, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox360 and the 3 red lights


Three of the lights on the Ring of Light on the front of your Xbox 360 console flash red View products that this article applies to. if (!loadTOCNode) {var loadTOCNode = function(){}} Expand all | Collapse all if (kb_page_object) { kb_page_object.kb_imageExpandHoverText = 'Click to expand this image'; } SYMPTOMS Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360... loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top CAUSE The three flashing red lights may indicate that there is a hardware problem with... loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top MORE INFORMATION If you are experiencing this problem, you can submit a console-repair request on... loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem:
  1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated
  2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.
If your console continues to display three flashing red lights, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support) , and then click Repair your console in the upper-right part of the Web page. Note Online console repair service is currently not available in all countries and regions.If you want to instead contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.

Dec 06, 2008 | Video Game Consoles & Games

1 Answer

RED RING WHEN TURNED ON OFF FOR A WEEK


SYMPTOMS Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360... loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top CAUSE The three flashing red lights may indicate that there is a hardware problem with... loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top MORE INFORMATION If you are experiencing this problem, you can submit a console-repair request on... loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem:
  1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated
  2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.
If your console continues to display three flashing red lights, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support) , and then click Repair your console in the upper-right part of the Web page. Note Online console repair service is currently not available in all countries and regions.If you want to instead contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.

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3 flashing green lights!


I would call xbox, worst case scenario, they will give u a new controller.

Jul 06, 2008 | Microsoft Xbox 360 Console

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Xbox 360 3 red bars


Hi Andrew Jones,

According to Microsoft Support 3 red bars flashing usually means you have an hardware failure. Here is a link to Microsoft Support that may help you out.

http://support.microsoft.com/kb/907534

I hope this helps.

Sincerely,

Agent Xiong

Apr 29, 2008 | Microsoft Xbox 360 Console

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How do I Fix flashing green and red light


What error number does it have on the screen? It should be a white number in one of the corners of the screen. If you find out what it is, then select add more details in this question and say what the error number is.

Dec 22, 2007 | Microsoft Xbox Console

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3 flashing red lights


got to e bay theres a guy on there selling plans on how to fix the three red lights will save u a lot of money as u wood have to send back to microsoft 4 fixing and its about £25 p&p the the repear on top then p&p back to u hope these helps e mail me if u need more info david666t@yahoo.co.uk thanks

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