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E machine ei3103, the dvd is not recognise by the computer

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There is not much to go on here but I will make a few assumptions.
If I am not accurate with my assumptions then my advise will not be accurate and you should clarify things.

You haven't mentioned which operating system you are using. The locations of the things mentioned below are similar for different version of windows but not identical.

Problem?
You may have a corrupt device driver.
The hardware may actually be broken

If it is a device driver.
If you open Control Panel -> Administrative Tools -> Computer Management then click on device manager you will see a list of devices categories.

If you have a category called something like Unknown Devices with a yellow question mark expand it. The devices in this group are not working. Hopefully there are not many devices in here. Identify the the one that is your DVD if you can and delete it.

Right click on the top level icon which will be your machine name and click scan for hardware changes. It should detect your hardware again and either use a pre-installed windows driver or ask you to pick one from a known location. If the device does not reappear in unknown devices then you should be good to go.

If it still does not function then you may need to find the manufactures web site and download a specific driver for your device. Go through the same procedure above but when detecting the device point the wizard at the driver you have downloaded.

Also don't be afraid to read the doco that comes with the driver :)

If it really is a hardware problem you should be able to pick up a new one cheaply or a second hand one even cheaper. (yay ebay)

Good luck and I hope this helps.

Posted on Jul 15, 2009

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Try this quick fix :
Get a screw driver, unscrew your machine and remove your drive. If you cant do this by yourself, just try and get a good technician to do it for you.
After this, power up your system normally without the drive connected.
Then shut down properly, and reconnect the drive, making sure that its firmly connected.
Then power on again and check it in the system BIOS if its now detected, then save and exit, then boot your system properly again.Then when the system boots, just right click on my computer, then properties, then select the hardwares tab, then click on device manager.
When you get to device manager page, try and locate DVD/CDrom Drives, then click on it, if your drive is there, then just right-click on it, and select uninstall, and after this, on that same page, click on 'Actions', and select "Scan for hardware changes". But if its not there. Just click on the "Actions, and Then select "Scan for hardware changes".
This should automatically out it back inside your My Computer page.
Hope this helps you out.
Goodluck!

Posted on Jul 15, 2009

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