Question about Nikon Coolpix 5700 Digital Camera

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No image in viewfinder or on lcd screen

Viewfinder and lcd screen have no recognizable image, just a smear of colors.

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This is a very common problem which affected millions of cameras manufactured using Sony's 5MP CCD. The symptoms you describe are absolutely classic but to confirm it try viewing older shots taken before the problem arose using your camera's LCD: they should display as normal.

Contact Sony in your country: they have been offering free repairs for this problem, my 2004 Sony DSC-V1 was repaired under the scheme last summer.

When you get your camera back, be on the lookout in the few months afterwards for what look like water droplets on every picture. These indicate a faulty repair where the technician has got something on the CCD and Sony won't accept responsibility for further remedial work after a certain mount of time. I found out the hard way when I noticed this second fault last month but Sony said I'd left it too long before notifying them!

Posted on Jul 15, 2009

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noavatar_s.gif jmartens1
Rank: Guide
Rating: 100%, 1 votes
said: To those in the US affected by this problem..... http://esupport.sony.com/US/perl/news-item.pl?mdl=DSCT1&news_id=161 I went, and it appears that Sony will repair my camera for $20 S&H. The link also provides a verification test using the movie function. BUT THE OFFER EXPIRES 3/31/2010. === It has come to our attention that a limited number of products, manufactured before March 2004, and incorporating a certain type of image sensor device (CCD), may exhibit the following:
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1 Answer

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If camcorder shows old recorded tapes picture with correct colors in LCD but does not show live view in camera mode to record new movie then its ccd imager chip failure.
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1 Answer

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1 Answer

No lcd screen or viewfinder


See this link. Contact information is provided for US residents, but this service notice is effective worldwide, so if you don't live in the US, contact your regional Canon service facility.

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1 Answer

Coolpix 5700 Image Smearing


It sure sounds like the CCD is acting hinky on you from time to time. Check out http://www.nikonusa.com/email_images/nikonusa/service_advisory/coolpix.html
and call the 800 number in the advisory for better advice from Nikon repair people. This problem seems to be manifesting itself with lots of different kinds of screen displays. Mine just went black. Nikon was very good about making the free repair - all I paid was the cost of sending the camera to them. Don't send your battery, memory card, camera strap or lens cover. All they need is the camera body.

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1 Answer

Vertical lines


This is a defect in the CCD ( light sensor ) - check with Canon and they'll replace it free of charge even if the camcorder is out of warranty.

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Since the viewfinder sees the subject different than the picture taking lens, we recommend using the LCD monitor screen for taking macro pictures. The image previewed on the LCD monitor will be the exact image that is taken.

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